Review of Wayfair Canada


Rated 1 out of 5 stars

Wayfair is a joke

Wayfair is a joke. This is what you get when you're dealing with just a drop shipper. Long lead times, no guarantee of stock, and zero control over shipments and delivery. Hop on a call with customer service and you will get nothing but AI generated or canned responses from their overseas call centres. There is no accountability and my trust as a customer is lost.

17 June 2026
Unprompted review

Reply from Wayfair Canada

We’re truly sorry to hear about your experience and understand how frustrating this must be. We'd really appreciate the chance to make things right. We've sent a request for some additional information. Please check your inbox so we can follow up with you directly. Thank you for your patience, and we look forward to resolving this together.