I have ordered four times; before, the package used to take a month to arrive, but now it comes within a week or two. The shoes are flawless, comfortable, and sturdy. Even after 2 years, they still look good.
Once, I made a return and used the 3€ return option; I paid the full shipping cost at the post office, and Saguaro refunded me the difference.
They respond quickly to email messages and are easy to deal with.