Don’t trust everything they say!!!
For coverage of phones it is a very good insurance company!
BUT when they make deals with you on the telephone(even everything is being recorded) they always find some loopholes to not to have to honer there deals! They offered me a 30% discount on the price and then I made the agreement and when I got the email it was different price!! Then I called them and they told me that they could not give me the price what they offered me because this person was not aloud to give it to me!!! Now I’m stuck with them for a year more!!
Reply from Insurama
Hi Joachim,
Thank you for your feedback and opinion.
We sincerely apologize for any inconvenience you may have experienced.
We recommend that you send an email to reclamaciones@insurama.com (mailto:reclamaciones@insurama.com) so that we can review your case and, if possible, apply the discount that was promised to you.
Regarding being "stuck" for another year, we would like to inform you that the policies are annual and automatically renew unless you communicate your intention to cancel at the end of the term with one month's notice. This is stated in all contracts: "The insurance has a duration of 12 months, tacitly renewing for periods of 12 months unless either party opposes the renewal by notifying the other party in writing two months in advance by the insurer and one month in advance by the insured."
Best regards,