Disaster
I bought a cressi neon watch. On its 7th dive it appeared to take in water and ruptured.
I contacted cressi and provided a receipt. They insist I changed the battery or had the watch serviced and it was not properly resealed. It was 7 dives old it was never opened for any reason, kept in its case and is absolutely perfect externally. Cressi are offering a 50 percent refund as a good will gesture. I have asked to speak with a manager, this has not happened. I have sent photos of the watch and am willing to send the watch but without seeing the watch this is the outcome. The watch is otherwise in good condition. Will not buy from cressi again
1 August 2023
Unprompted review