I recommend customers to stay away from this company!!!

This year I had purchased a laptop for uni and a few other accessories for university, hoping to pay it off with my university loan in one years time interest free.

However, I am now stuck in a position where the company makes me pay a minimum of 5 pound every month. Let me highlight that i had chosen to pay later to avoid needing to remember to pay every month.

When I called the company they claim that the charges are for delivery and insurance, and the sales advisor states if you pay now you will not have anything to pay next month. YET, the next month when i log in, it shows that i have to pay. THE PAYMENTS ARE SO CONFUSING.

I believe the company are tricking the customers with all these hidden charges and unexplained arrears, otherwise all i would have to pay would be the initial amount agreed upon when the plaintiffs accepted my offer to buy.

The company is not complying to the UK's consumer rights. I had cancelled a suitcase, in which case the company took a good moth to credit back. Moreover, I had not received a very valuable item, and the company are not doing anything to investigate the items whereabouts or credit the amount back into my balance.

In addition, the sales advisors over the phone have no idea what they are talking about, and usually repeat the same thing, making the customer feel as though they have entered a maze with no way out.

I advise consumers to stay away and only use if you are willing to take the risk of being treated like a fool.