Zodiac Online Shop Reviews 

27
TrustScore 4.5 out of 5

4.3

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Company details

  1. Boat Dealer
  2. Boat Accessories Store
  3. Boat Repair Shop

Written by the company

Zodiaconlineshop.nl is the specialist in Zodiac inflatable boats, genuine Zodiac spare parts and professional AKA workboats for both private and commercial customers. We are the official importer of Zodiac and AKA for the Netherlands and Belgium, and through our webshop we supply customers across multiple European countries. This allows us to serve both recreational boaters and professionals in the maritime sector. In our webshop you will find a broad and carefully curated range of Zodiac inflatable boats, accessories and genuine spare parts. This includes valves, floors, consoles, maintenance products and technical components that meet Zodiac’s high quality standards. In addition, we supply AKA Marine workboats, widely used by government authorities, emergency services and companies that depend on reliable and robust workboats. Thanks to our direct cooperation with the manufacturers, we have in-depth product knowledge and short communication lines, resulting in fast delivery and expert advice. We actively support our customers in selecting the right boat, the correct spare part or a suitable solution for specific applications. Service, reliability and clear communication are at the core of everything we do. Our webshop is available in multiple European languages and is focused on customers throughout Europe. Whether you are looking for a new Zodiac inflatable boat, a specific spare part or a professional AKA workboat, at zodiaconlineshop.nl you choose genuine products, official importer service and a partner with a true passion for boating and maritime quality.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

27 reviews

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4.3

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(27)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

I am absolutely delighted with Zodiac…

I am absolutely delighted with Zodiac Online Shop and can recommend them without hesitation. I purchased a new tube for my RIB there, and the entire process was excellent from start to finish.

Before ordering from this shop, I had tried to buy the tube from several dealers in Germany, but everywhere I was only told to expect long waiting times. In some cases, they were not even willing or able to give me a delivery date. Zodiac Online Shop was completely different: they were able to source the tube immediately, and the shipping was exceptionally fast.

I would especially like to highlight the very friendly and professional contact with Marlou and Robin. Since I needed some time to make my purchase decision, I had several questions beforehand. All of them were answered immediately, very quickly, and in a friendly and competent manner. At all times, I felt well advised and taken seriously as a customer.

Fast delivery, outstanding service, very pleasant communication, and an overall excellent experience. For me, this is a clear top rating. Many thanks to Marlou, Robin, and the Zodiac Online Shop!

12 June 2026
Unprompted review
Zodiac Online Shop logo

Reply from Zodiac Online Shop

Hallo Christoph,

Thank you very much for your wonderful 5-star review and for taking the time to share your experience in such detail.

We are very happy to hear that you are satisfied with the service, the communication and the fast delivery of your new tube. It was a pleasure helping you with your questions and finding the right solution for your RIB.

Your kind words are greatly appreciated. We always do our best to respond quickly, clearly and personally, so it is great to hear that you felt well advised throughout the process.

Thank you again for your trust in Zodiac Online Shop. We wish you many great moments on the water with your RIB!

Kind regards,
Team Zodiac Online Shop

Rated 5 out of 5 stars

quick delivery

quick delivery, excellent products, saved my SUP repair for holiday

24 April 2026
Zodiac Online Shop logo

Reply from Zodiac Online Shop

Dear Christian,

Thank you for your great review!

We’re glad to hear the delivery was quick and that our products helped you repair your SUP in time for your holiday. That’s exactly what we aim for.

Enjoy your time on the water, and if you ever need anything else, we’re here to help.

Regards,
Team Zodiac Online Shop

Rated 5 out of 5 stars

Great customer service and fast…

Great customer service and fast delivery.

24 April 2026
Zodiac Online Shop logo

Reply from Zodiac Online Shop

Hi Jan,

Thank you for your great 5-star review! We really appreciate your kind words about our customer service and delivery.

It’s great to hear that you had a positive experience with us. We hope to welcome you again soon at Zodiac Online Shop.

Kind regards,
Team Zodiac Online Shop

Rated 5 out of 5 stars
Zodiac Online Shop logo

Reply from Zodiac Online Shop

Dear Michael,

Thank you for your eview!

We’re pleased to hear that everything was delivered quickly and correctly.

We hope to assist you again in the future.

Kind regards,
Team Zodiac Online Shop

Rated 1 out of 5 stars

I have to make a change to my order but…

I have to make a change to my order but You do not answer me after several attempts. Terrible service!

2 February 2026
Zodiac Online Shop logo

Reply from Zodiac Online Shop

Dear Jimmy,

We are sorry to hear you remain dissatisfied.

We responded to your email on February 16th with an apology for the delay and instructions regarding the return process, but we have not yet received a reply from you.

We would still very much like to assist you and resolve this matter. Please feel free to contact us directly so we can help you personally and find a suitable solution.

Kind regards,
Team Zodiac Online Shop

Rated 5 out of 5 stars
Zodiac Online Shop logo

Reply from Zodiac Online Shop

Dear Kai,

Thank you for your review!

We’re happy to hear that the delivery was fast again. If we can help you with anything in the future, feel free to reach out.

Kind regards,
Team Zodiac Online Shop

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