VULCAN Fitness  Reviews 

753
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the heavy-duty gym equipment, noting that items like bumper plates, squat racks, and adjustable dumbbells feel extremely solid, professional, and durable. People also highlight the outstanding customer service, describing the team as incredibly supportive, highly responsive, and always willing to provide expert recommendations for complete home gym setups. Some reviewers were not happy with unexpected delivery delays, while others experienced frustrating product faults or communication hurdles. A few consumers specifically noted concerns regarding equipment stability during workouts, clunky stationary designs, and occasional service friction.

What people talk about most

Product

Consumers find product to be positive, highlighting the solid construction, great value, and high quality of... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and noting that gear feels... See more

Staff

Reviewers highlight positive aspects of staff, describing them as approachable, friendly, and very... See more

Customer service

Users describe positive interactions with customer service, noting that the team is approachable, quick to... See more

Service

People report high satisfaction with the service, praising quality products and friendly interactions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a 5 piece set of cable handles. Quality seems good and some price discounting provided. Thats said, the Vevor and Verve products remain cheaper, are equivalent, and provide a carabiner for ea... See more

Company replied

Rated 5 out of 5 stars

Dhil and the team were super accomodating with providing quotes and information for my home gym to help me land on the right setup. Once we did the equipment was ready for collection within 2 days... See more

Company replied

Rated 5 out of 5 stars

Couldn’t be happier or more impressed with Vulcan. Dhil and Justin were both awesome to deal with, they were quick to respond to texts, and very helpful with organising delivery & installation. Inst... See more

Rated 5 out of 5 stars

I am extremely happy with my adjustable dumbbells and weight table. Everything was delivered so well considering how heavy these items were. The quality of the product exceeds my expectations. I will... See more


Company details

  1. #2 of 15 best companies in Fitness Equipment Store
  2. #2 of 9 best companies in Fitness Equipment Wholesaler
  3. #2 of 11 best companies in Sporting Goods Store

About VULCAN Fitness

Written by the company

We are an Australian owned and operated small business that’s run by two best mates and fitness enthusiasts. Our goal is simple – to enable as many Australians as possible to access high quality home and commercial fitness equipment at an affordable price and achieve their fitness goals. Since starting the business in 2020, over 10 thousand Australians have entrusted us to do just that.

GENIUNE SERVICE | PERFORMANCE | AFFORDABILITY

GENIUNE SERVICE. As a small business, when you send us a message it will more often than not be answered by one of our owners, Dhil (+61 404 969 244) or Justin (+61 438 780 280). There is no BS calling of 1300 numbers and waiting on hold, simply send us a text or call us and we will be with you right away.

PERFORMANCE. Our number 1 priority is to provide you with quality equipment that you will love to train with and will last a lifetime. From beginners just setting out on your training journey, to elite athletes pushing for that highest percentile, our range of equipment will allow you to beat your best

Safety is a fundamental pillar of our business, and informs all our engineering and product development. The last thing you want is a flimsy bench giving way during your bench press, or a dodgy weld compromising the safety of your rack. We rigorously vet all our manufacturers and uphold strong QA procedures to ensure our products meet stringent safety standards. We also clearly set out maximum load limits for all our products on the product information page so you can feel comfortable loading up for that new PB!

Our manufacturers also supply to some of the biggest and most reputable fitness equipment companies worldwide – so you can be assured that the build quality of our products is up there with the best.

AFFORDABILITY. At VULCAN, we truly believe that our products represent the best value for money in the market. While there may be cheaper options available, when it comes to gym equipment, we are in the camp that cheap is almost always more expensive. While it might save you upfront to go with the cheapest equipment on the market, it will cost you more in the long run when you inevitably need to upgrade. Plus it will save you the worry of your equipment failing when going for that PB.

We can offer these cheaper prices for several different reasons:

  • A lot of our advertising comes free from you, our customers! We love displaying your setups, both big and small. We don’t have big advertising budgets for large fancy shoots - and we pass these savings on to you!

  • Most of the daily tasks are completed by the owners themselves Dhil & Justin)! From helping our customers, responding to customer emails, and communicating with our delivery partners to find the cheapest shipping rate available.

  • Clever internal processes to reduce warehousing, shipping, and stockholding costs.
  • 90 Day Love It Or Leave It Policy

    Risk Free 90 day love it or leave it return policy

    We are so confident that you will love our products we offer a 90 love it or leave it policy. Try any of our products in your own home or facility for 3 months, and if you don't love it contact us to organise a return. Once we have received the items we will provide you with a full refund. Please note that we do not refund shipping costs. Our 90-day risk-free return policy does not apply to commercial rubber flooring. Due to the nature of flooring products (custom cuts, installation variables, and handling requirements), all sales of commercial rubber flooring are final and cannot be returned or refunded unless the product is faulty or damaged on arrival.

    Contact info

    4.9

    Excellent

    TrustScore 5 out of 5

    753 reviews

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    Asks customers to review

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    Replied to 100% of negative reviews

    Typically replies within 24 hours

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    4.9

    All reviews

    (753)

    92 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Quality equipment and Great Customer service.

    I can highly recommend the equipment from the Vulcan team.
    I have the Vulcan Ultra, The commercial bench, Plenty of plates, Barbell and now a set of adjustable dumbells.
    I did encounter some hurdles upon delivery, However, Justin and the team managed all the bumps.
    I’ll continue to upgrade my set up with the Vulcan equipment

    25 August 2026
    Unprompted review
    Rated 5 out of 5 stars

    Quality and Communication - A1

    We are so glad we chose Vulcan Fitness and we are super happy with our new gym. The quality is excellent and the communication right from purchase to delivery was outstanding. We definitely will be adding to our gym because the delivery was very pain free.

    30 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    Excellent customer service

    Been an effortless process from start to finish. Dhil answered my queries quickly and was more than happy to help in the ordering and delivery process to W.A. Can’t wait to get my bike.
    Thanks very much

    10 August 2026
    Rated 5 out of 5 stars

    Skipping rope

    I bought the skipping rope and comparing it to the hundred dollar skipping ropes this handsdown beats it in every aspect super smooth super fast incredible quality for the price

    10 August 2026
    Unprompted review
    Rated 5 out of 5 stars

    Best equipment and customer service!

    Not only the equipment is of great quality but the customer service is just amazing. The owners, Justin and Dhil, are just a phone call away and always happy to help. I workout from home and I would recommend Vulcan fitness equipment 100%!!!

    7 August 2026
    Rated 5 out of 5 stars

    The guys at Vulcan have been great with…

    The guys at Vulcan have been great with me. Super informative and honest about their equipment which I really value. I’ve bought a few stuff and I’m honestly impressed with their quality! You can tell the integrity is absolutely spot on.

    I will continue to use these guys going forward for all my gym equipment needs. Thanks for looking after me!

    Nath

    3 August 2026
    Unprompted review
    Rated 5 out of 5 stars

    Gear and communication.

    The gym bag and shirt are both great quality and comfy pieces of gear. The bag has plenty of room for all your gym needs! The team was really easy to deal with aswell and all comms were clear with quick replies.

    1 August 2026
    Rated 5 out of 5 stars

    I'm extremely happy with this home gym…

    I'm extremely happy with this home gym setup! The equipment feels sturdy, well-built, and was straightforward to assemble. It has everything I need for a great workout without taking up too much space. The quality exceeded my expectations, and it's made working out at home much more convenient and enjoyable. Overall, it's an excellent value for the price, and I would definitely recommend it to anyone looking to build a reliable home gym.

    1 August 2026
    Rated 5 out of 5 stars

    Great service

    Great service, quick response to all email queries and shipped exactly when they said. Would order again 💯

    4 July 2026

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