I was pleased to get rid of things I won't use . I was a bit disappointed by the sum I got , there was no listing of prices of the things you send .Maybe I would have asked to recuperate cause they d... See more
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I was impressed by the friendly professionalism of all of the people I came into contact with at Arcavindi. Bravo! Their support was excellent and answers to emails were both prompt and helpful. Ar... See more
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I think it's a very good, honest and punctual service to recycle objects you don't use anymore and that risk to be just thrown away.
Unfortunately my second experience with this company was very disappointing. I was offered 35 Euros for a box with a heavy silver plated Victorian coffee pot bought at the London silver vaults for 3 t... See more
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Company details
Written by the company
The simple, trusted way to sell your unwanted valuables. More than 1 million customer boxes processed across Europe and the UK. Free, safe and insured service.
Contact info
Toekomst 4, 6921 PW, Duiven, Netherlands
- hello-eu@vintage.com
- vintage.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 1 week
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WILL LEANING, 9 NG24 3UA
I purchased a product on Vinted for over £1,300 using Buyer Protection. After receiving the item, I discovered it was counterfeit and raised a dispute.
I paid for the purchase partly using Vinted credit and partly through my bank card. While I was able to recover the portion paid through my bank, I have not been refunded the amount paid using my Vinted credit. (+£300)
After my bank raised the dispute with Vinted, my account was blocked. When I attempted to contact Vinted’s customer support, they repeatedly responded with the same request, asking me to return the counterfeit item to the seller, even though the seller’s account had already been blocked. This prevented any meaningful resolution of my case.
Scam seller was Will Leaning
From 9 Phoneix Lane, NG24 3UA
I paid for a 925 siler bracelet good…
I paid for a 925 siler bracelet good money,however after 2 weeks its start changing colour, i ask vinted to step in and they said can't do anything about it.
I had to contact with legal service and they got my money back ,what vinted do its surprise surprise, they block my account .vinted be come a dangerous place to shop. I deleted this app ,
Too Many AI Photos and Fake Listings
Vintage used to be a great platform, but unfortunately the quality has gone downhill.
First, a huge number of clothing listings now use AI-generated model photos, which makes the items look completely different from what you actually receive. It’s misleading and makes it much harder to judge the real fit and appearance.
Second, there are so many obvious fake listings now. You constantly see the exact same item, the same photos, and even the same description posted by different accounts. The worst part is that when you report them, the response is usually that they found no reason to take action.
It’s really disappointing to see how much the platform has declined. It used to feel much safer and more trustworthy.
A fair price for my articles.
A fair price for my articles.
It took some time for the labels to arrive to ship.
everythin went very fine
I've had a really bad experience
I've had a really bad experience. They offered me €52 for items worth about €3,500. I didn't receive any information about exactly what I had sent in—I had sent four items. The service is terrible... Stay away...
Reply from Vintage.com
very good honest and punctual service
I think it's a very good, honest and punctual service to recycle objects you don't use anymore and that risk to be just thrown away.
Excellent and transparent process
Excellent and transparent process. Really easy. I received the payment immediately. I just hoped for a bit more money, therefore 4* instead of 5*
I don't speak english and it's not…
I don't speak english and it's not genuine. because it"s necessary checking a paragraph to proceed
Thrustworthy
Super nice service, very precise and reliable. Thrustworthy!
Communication is good and Vintage…
Communication is good and Vintage calculate a good prise for the products.
Very nice ..molto efficiente e utile
Worth recommending!
All over, a very good experiénce! For me I would certainly recommend this Company to do business with!
Extremely disappointing and UN FAIR
Extremely disappointing and UN FAIR: they answered my email (asking for what happened to the return of my parcel) that they MIGHT give me a compensation.
From my point of view it s kind of an abusive deal: they underestimate your items, propose a ridiculously low price and if you refusé the deal
..they loose the parcel!
And their explanations are quite confuse.
Very tricky and dishonest.
I was pleased to get rid of things I…
I was pleased to get rid of things I won't use . I was a bit disappointed by the sum I got , there was no listing of prices of the things you send .Maybe I would have asked to recuperate cause they didnot offer much for it . Otherwise the customer service is great . the parcel got to them very quickly , the estimation was suprisingly very quick .So Yes great service .
Disappointing.
Disappointing.
My package contained 8 watches, 2 digital cameras, and costume jewelry. I had it appraised item by item. The total value was between €150 and €600. The offer I received: €24! I was very disappointed. Don't waste your time and look elsewhere.
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