VapeU Reviews 

46
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service! My package disappeared during delivery. Contacted them on whats’app. They responded immediately and took full responsibility for the disappearance and sent new ecigs. They arrived e... See more

Rated 1 out of 5 stars

Scammed for 153euros. Stay away, costumer service just stalls, ridiculous excuses. this scam shit, months later, a reply pops up, saying that you are very sorry, but it doesn’t keeps you from the... See more

Rated 5 out of 5 stars

Although it was mentioned on de website that the product of my choice was available, I received a message that it was not on stock. Henry from Customer Support offer me a good alternative and I was... See more

Rated 5 out of 5 stars

I ordered like week ago and the only information I've received was a confirmation letter via e-mail stating that my order is processed on april 16. Wrote them an E-mail on April 19 asking about... See more

Company details

  1. Electronic Cigarette Store

Written by the company

Welcome to VapeU, where we believe vaping is more than just an alternative to smoking—it's an unparalleled journey of experience. Our dedication to innovation, top-quality products, and exceptional customer satisfaction sets us apart in the vaping industry. As your trusted source, VapeU is dedicated to providing the finest disposable vapes for enthusiasts around the globe. We offer a curated selection of the most popular and sought-after brands, including Bang King, Al Fakher, RandM Tornado, and more. Whether you’re purchasing in bulk for your business or for personal use, we are here to enhance your experience. Discover the magic in every puff and check out our full collection on our website: https://vapeu.de/


Contact info

4.2

Great

TrustScore 4 out of 5

46 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(46)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service! My package disappeared during delivery. Contacted them on whats’app. They responded immediately and took full responsibility for the disappearance and sent new ecigs. They arrived exactly 7 days later. If you want to contact them, use what’sapp

3 August 2026
Unprompted review
Rated 1 out of 5 stars

Scammed for 153euros

Scammed for 153euros.

Stay away, costumer service just stalls, ridiculous excuses. this scam shit, months later, a reply pops up, saying that you are very sorry, but it doesn’t keeps you from the fact that you owe me +150 € look order #11471

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Top Vendor // Fast Delivery to Germany

Top Vendor! really fast delivery, fast support and contact about the order and all vapes are perfect and functional. Delivery from EU Warehouse to Germany was in 3Days.

Kann es an alle empfehlen die seriöse Vapes bestellen wollen, jedoch muss man immer min. 10Stck von einer Sorte bestellen. Keine Einzelbestellungen von einzelnen Sorten.

Habe einige Seiten recherchiert und auch preislich ist es absolut ok.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Good Customer Service

Although it was mentioned on de website that the product of my choice was available, I received a message that it was not on stock. Henry from
Customer Support offer me a good alternative and
I was really happy with the service offered. He managed to send this quickly through and it arrived the next day. Super happy

6 May 2026
Rated 5 out of 5 stars

Very kind and good seller

I ordered like week ago and the only information I've received was a confirmation letter via e-mail stating that my order is processed on april 16. Wrote them an E-mail on April 19 asking about my order and still no answer. So here am I sitting completely clueless about my order, is it being shipped, are there any problems, will I receive it at all? No idea. (Ordered random flavors, for a quicker delivery as it stated on their website).

Update April 25
Got contacted by the company this morning via e-mail. It appears courier forgot to pick up my order, so it got delayed. The contact person was very nice and offered a discount for the next order and some extra samples for the delay. Also, if you ever have any rpoblems with your order, use WhatsApp to comunicate, because I was waiting about 4-5 days using e-mail and via WhatsApp got an answer in like 3 minutes. Another update will be posted when I receive my package.

Update April 30
Got the package. So far so good, would recomend this seller.

23 April 2026
Unprompted review
Rated 4 out of 5 stars

Ordered on April 5th

Ordered on April 5th, shipped on April 7th, and received on April 18th, reasonably fast. However, I do find the tracking not very clear, which leaves you really waiting, but delivered neatly within the expected delivery time.

7 April 2026
Rated 1 out of 5 stars

Without informations

I have 3. Order, received special price and now nobody communicated with me. On the post office is only one information and it is all. Now Im not satisfied

16 April 2026
Unprompted review
Rated 5 out of 5 stars

I really like this shop

I really like this shop, so i often buy vape in this shop, very satisfied with every shopping.

20 November 2025
VapeU logo

Reply from VapeU

Thank you very much! If you have any questions or requests, please contact us. We will offer you the best possible service.

Rated 4 out of 5 stars

Everything good

Everything good, thank you.

19 November 2025
VapeU logo

Reply from VapeU

Thank you very much! If you have any questions or requests, please contact us. We will offer you the best possible service.

Rated 5 out of 5 stars

Serice very good

Seller replied very quickly via WhatSAPP, so the service is very good, but the package shipped from china took long time to arrive, I received the goods 10 days later, Next time iwll choose the goods shipped from euwarehouses.

18 November 2025
VapeU logo

Reply from VapeU

Thank you very much! If you have any questions or requests, please contact us. We will offer you the best possible service.

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