I have to give a huge shoutout to Lucas at Unimig. The customer support is absolutely unreal. I don't think I've come across better customer support from any other business out there. I don't know abo... See more
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We build welding and cutting products that outperform the competition. Disrupt the industry with us.
Australia
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Great value purchasing as a bundle. Sydney Tools was excellent with advice. The welder is great to use
Sarah Mazlin was the person who responded to my inquiry .She actually took notice of my request and even though the machine was discontinued 10 years ago she managed to find information that enabled me to repair the machine
Thanks Again
Sarah
Reply from UNIMIG
Amazing quality products for the price. Australian designed for Australian conditions!
Reply from UNIMIG
Thank you for your prompt assistance with my minor problem
Reply from UNIMIG
Great, honest, hard-working staff. Jim and Anthony were the absolute standouts for me. Jim's knowledge and ability to explain the issue and the cause and Anthony's clear communication and care for customer satisfaction and service were second to none. I look forward to continuing work with Unimig and the amazing tools that they provide!
Reply from UNIMIG
It was a pleasure to work with Sarah to get my problem sorted with the part for my unimig 135 viper , it’s great to see we still have wonderful people in our world 👍
Reply from UNIMIG
I have to give a huge shoutout to Lucas at Unimig. The customer support is absolutely unreal. I don't think I've come across better customer support from any other business out there. I don't know about you all, but I'll be coming back to Unimig again and again, not just for their quality machines, but their support is just top notch every time
Reply from UNIMIG
The Envy 230 AC/DC TIG & Mig welder with the Bluetooth foot pedal, is working well and the warranty with the extension is up and running.
We use Trade Tools a lot but they don't seem to carry enough of the consumables items. The Welder only came with one MIG tip. We have asked Trade Tools for the Mig Starter Kit but no response. We are on the west side of Brisbane. Where else should we be looking? We would also like a few of the manuals for this welder.
Reply from UNIMIG
so far very impressed with my Viper 165 , test welds on scrap seem very good using stick,Mig,Tig.
Stainless mig looks good.
Reply from UNIMIG
I recently purchased the ENVY 250 from UNIMIG to complete my work in the trades. (I am a welder specialising in staircase hand rails for large construction contracts)
From the first point of contact via emails I've had nothing but an extremely pleasant experience. There was some general questions I needed answered before I decided on what machine was best for me, and honestly, thats exactly what I got.
Staff were friendly and accommodating to my needs and worries and helped guide me on everything I wanted to know.
10/10, would recommend both their products and services to anyone else.
Thank you again UNIMIG
Reply from UNIMIG
Reply from UNIMIG
Had a question in regards to a spool connection and they solved it great service
Reply from UNIMIG
Sarah was great to deal with, had a part sent out straight away. Her communication and customer service was amazing
Reply from UNIMIG
My experience was met with the utmost professionalism that I honestly thought was a thing of the distant past. Prompt answering to my querie, then followed up with instructions. Even when I couldn't get my head around the issue. I was asked for my phone number and a technician will call me. I thought oh well, but within 15-20 minutes the phone rang and a quick walk through the problem and it was solved by a very friendly and patient voice on the other end. I am extremely happy with the customer support and service i have received. Thank you Unimig.
Reply from UNIMIG
When i contacted Petros, he was very helpful and communicative. His help and guidance was both helpful and respectful. His response was quick and much appreciated.
Reply from UNIMIG
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