Travelis Reviews 

I booked via Travelis and noticed an error in the travel date immediately after payment. I contacted customer service without delay to correct it.

Instead of correcting the booking, I was told cancellation was only possible if I accepted an 89 EUR fee (over 50% of the ticket price) within a few hours (“yes or no before 21:00”). No clear justification or airline-based evidence for this fee was provided.

When I did not accept under time pressure, I was informed the option had expired and the booking would remain active.

Summary:
• Error reported immediately
• Cancellation made conditional on accepting a high fee
• Strict same-day deadline and pressure applied
• No transparency on costs or airline rules

This handling is not proportionate and raises serious concerns regarding fair commercial practices.

The worse company ever! they took our money, cancelled the flights two months later, charged us over 200 euro to refund the rest, and after 4 weeks still waiting for the refund!! do not trust them. buy your tickets from other platforms.

Booked a ticket from them, paid fully. Then the airlines changed flight time by 5 minutes, I must confirm my acceptance of the change. But I can not do it since I booked through them. They asked additional 149 euros just to do that!! Even though airlines website says that this change is totally free. What a bullok!!! 149 fee for a service that was not customers choice and absolutely free from airlines, they just needed to make 2 clicks!

Be aware SCAMMER! paid for tickets, but they did not come. contact email and phonenumer are not in use so no contact possible. Confirmed through the airline that my tickets do not exist. let's see if I can get my €500 through credictcard company back.