Travel Goals UK Reviews 

1,205
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 386 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for their incredible patience and continuous helpfulness during the initial planning stages. Travelers note that personal advisors are extremely supportive when crafting detailed, custom itineraries for all their dream destinations. People deeply appreciate how straightforward, smooth, and exceptionally well-organised the entire booking process is from start to finish. Many consumers express total confidence in the professional team and eagerly look forward to booking their future holidays. Reviewers emphasize that communications are handled promptly, ensuring every question is answered with great knowledge and understanding.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as extremely helpful, patient,... See more

Holidays

Users describe positive interactions with holidays, highlighting seamless planning and organization.... See more

Service

Reviewers highlight positive aspects of service, noting that travel consultants are professional, attentive,... See more

Booking process

People report positive experiences with the booking process, describing it as straightforward, smooth, and... See more

Customer service

Customers report positive experiences with customer service, highlighting agents who are exceptionally... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our experience started online, we then called the company to work out a package. The first pleasing fact is that our calls were answered quickly. The second exceptional aspect was the way Chloe Adams... See more

Rated 5 out of 5 stars

Huge thanks to Joanne for assisting us with a recent booking to Milan/ Bernica Train Ride for this December. Joanne found a great price and departure airport for us, she was very professional and di... See more

Rated 5 out of 5 stars

Big thank you to Alex, he’s has been so helpful and patient in planing our bespoke family trip to Asia for next year. We went to him with a vague idea and he has helped put together an amazing seamles... See more

Rated 5 out of 5 stars

Made initial enquiries about a multi trip to Japan and Bali. Query was dealt with very efficiency by Jess Taylor who was more than happy to responded to my numerous questions, before finally proceedin... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Tour Operator

Written by the company

Travel Goals UK is a travel company based in the United Kingdom that specializes in providing personalized travel solutions to its clients. The company offers a wide range of travel services, including flights, hotels, car rentals, and holiday packages, tailored to meet its customers' specific needs and preferences. Travel Goals UK prides itself on its customer-centric approach and strives to provide exceptional travel experiences that exceed its client's expectations. The company's team of experienced travel experts ensures that every aspect of its clients' travel arrangements is meticulously planned and executed, from when they book their trip to when they return home. With a focus on quality, affordability, and convenience, Travel Goals UK is committed to making travel easy, enjoyable, and memorable for its clients.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,205)

363 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth booking

My travel agent was Deanne. She was very helpful, made changes to the itinerary as needed and was very accommodating and patient and made my booking smooth.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Everything from start to finish was 5…

Everything from start to finish was 5 star. The holiday as well as being very reasonably priced was amazing. I spoke to Samuel from the beginning to the end and he was most helpful. I would highly recommend this company

30 August 2026
Unprompted review
Rated 5 out of 5 stars

We are currently planning our first…

We are currently planning our first trip to Thailand and the service we have received so far as been outstanding. Jess Taylor, our travel consultant, has been professional and attentive, making the entire planning process smooth, and stress-free.

Jess took the time to understand exactly what we want from our holiday and created an itinerary that is perfectly tailored to our needs. She has been quick to answer our questions offered helpful advice and guided us through every step of the booking process with patience and expertise. She put up with my many amendments 😊

We are extremely impressed with the level of customer service we’ve received and wouldn’t hesitate to recommend Jess and Travel Goals to anyone looking for expert travel planning and personalised service.

We’re counting down the days until our trip 🏝️✈️

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Travel Goals UK very competitive

First time using Travel Goals UK but my travel partner had previously used company to book a trip to Japan. I asked Travel Goals for a holiday quote for a trip to Thailand and Vietnam including a sleeper train journey. They arranged flights, accommodation, transfers and sleeper train journey and the price quoted was competitive and very affordable. For our planned itinerary it was value for money and well within our budget. Travel advisor was very helpful and tailored our holiday as requested to every detail. A suitable payment plan was set up making even more affordable. Information was given very quickly and any queries were dealt with and accommodated, excellent customer service received. Would highly recommend Holiday Goals. 👍

31 August 2026
Rated 5 out of 5 stars

Outstanding holiday company

Just booked out 3rd holiday of a lifetime with this amazing company.
Our 1st was 2025 to Vietnam south to north... this ye was a 6 city tour In the states and now japan and bali.
All booked by the amazing joanne who has the patient of a saint. Told her what we want and came up with with amazing iteniries for us.
This company is the best stand alone travel company for amazing lifetime holidays . Already looking for 2028

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Huge thanks to Joanne for assisting us…

Huge thanks to Joanne for assisting us with a recent booking to Milan/ Bernica Train Ride for this December.
Joanne found a great price and departure airport for us, she was very professional and discussed the trip in great detail. The booking was very straightforward and an affordable payment plan set up. She sent correspondence by email quickly and booking documents.
Thank you for all your help in booking this memorable trip.

28 August 2026
Rated 5 out of 5 stars

Just booked holiday to Milan

Just booked holiday to Milan. Through Joanne at Travel goals.
Holiday looks great. Bernina train journey included. Very good price.
Joanne was great from initial enquiry. Prompt, friendly and efficient.
I am very happy and confident in the service I have received

28 August 2026
Rated 5 out of 5 stars

Excellent, friendly expert help and advise

I emailed travel goals late one evening asking for a holiday to Japan to be put together for myself, my husband and our two friends.I was expecting a response in a couple of days and was pleasantly surprised to have an email back mid morning the following day from Mason Turner with a full itinerary of flights, hotels and bullet train tickets.
We had lots of questions and asked him for lots of information and to price some amendments and he always replied promptly both by email and telephone.
We have now booked the holiday with the exact original itinerary Mason put together as between us we couldn’t improve on any of the details of the holiday or get a cheaper price.
We are really pleased with Mason’s patience and expertise, answering all our queries with knowledge and understanding.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Found this company really good, particularly their representative, Joanne Baker, extremely helpful and patient when exploring options for a trip in November; she sought options around my budget and wishes. Unfortunately, by the time I got around to booking, the price had increased; my fault. Joanne still did her best to look for alternatives without being pushy, too. This company is definitely on my list to consider for the future.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Alex hughes from travel goals UK made…

Alex hughes from travel goals UK made my booking very stress free for our honeymoon. He was so helpful and said he will continue to help us with our visa application & insurance if needed really appreciate your help today highly recommend thanks again Alex

26 August 2026
Rated 5 out of 5 stars

Great company

Honestly could recommend this company 👌
Jess Taylor
fantastic
Professional
Knowledgeable
Friendly
Nothing was a bother to her with all the questions I was asking.
Confident to know I can message her anytime.
Thanks again Jess 😀

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Deanne Parker went above and beyond…

Deanne Parker went above and beyond helped me decide which was the best place to go to with getting two quotes and itinerary’s for me to chose from.
Booking was easy and kept me up to date throughout.

26 August 2026
Rated 5 out of 5 stars

Highly recommend

Made initial enquiries about a multi trip to Japan and Bali. Query was dealt with very efficiency by Jess Taylor who was more than happy to responded to my numerous questions, before finally proceeding with the booking, which was very easy to follow. Overall an excellent service was provided and looking forward to our trip in 2027!

26 August 2026
Rated 5 out of 5 stars

Thailand holiday

Alex was absolutely fantastic found us the perfect Thailand holiday. Kept me updated throughout the booking process. Would definitely recommend Alex

20 August 2026
Unprompted review

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