Ticketmaster México logo
Visit website

Ticketmaster México Reviews 

10,065
•
TrustScore 4 out of 5

3.9

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We saw Phantom of the Opera about 25 years ago in Kansas City with our older boys, now adults. We found out Phantom was showing in CDMX while on vacation this week, and took in the show with our yo... See more

Rated 4 out of 5 stars

The concert was excellent. Sound not very good. The worst, the beer sellers going through the people with their trays lifted not letting you see and dangerous, su ce you're dancing and moving and you... See more

Rated 4 out of 5 stars

Everything was great except the entrance. The check-in wasn't at the assigned time, the venue staff made one line out of all of the different sections creating chaos and making people miss their spot... See more

Rated 3 out of 5 stars

Loved the show but bigger screens are necessary i was at the last few rows and we barely could see the screens. My fiance got his phone stolen so please improve security, police wouldn't do anything.

Contact info

3.9

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(10,065)

2,975 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We saw Phantom about 25 years ago…

We saw Phantom of the Opera about 25 years ago in Kansas City with our older boys, now adults. We found out Phantom was showing in CDMX while on vacation this week, and took in the show with our youngest son for his 15th birthday.
The production, the sets and especially the cast were amazing! What talent and theatrics.
We enjoyed the theater facility as well. We felt it is in very good condition with a nice lobby, good services and comfortable seats. Not a bad seat in the house at all. We will definitely return for a future show at this theater when in CDMX again.
Well done to the entire staff and operation for this amazing play, and the telling of an iconic story!

23 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look