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Tia Health Reviews 

1,028
•
TrustScore 4.5 out of 5

4.3

Medical Clinic
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Review summary

Created with AI, based on recent reviews

Considering 781 reviews, reviewers had a great experience with this company. Customers consistently appreciate how simple and convenient it is to book appointments online, which successfully saves them from sitting in crowded waiting rooms. People frequently find the doctors to be professional, compassionate, and exceptionally thorough when addressing health concerns, answering questions, and providing prompt prescriptions. However, some people mentioned that appointments occasionally started late or that some physicians rushed through the consultations without listening fully. Some reviewers were not happy with dismissive interactions, occasional communication breakdowns, or difficulties when trying to get timely responses and proper follow-up care for their ongoing medical needs.

What people talk about most

Service

People report positive experiences with service, highlighting efficient medical care and convenient access to... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing doctors and medical providers as caring,... See more

Booking process

Consumers find booking process to be positive, noting that scheduling appointments is amazingly quick and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting stark contrasts in their... See more

Response time

Clients share ambiguous opinions on response time, highlighting a wide range of experiences. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate that this service is available. I did get an appointment very quickly which in this medical climate is amazing. The doctor was very good and thorough. I gave it four stars because he did... See more

Company replied

Rated 4 out of 5 stars

The fact that I did not have to travel anywhere and wait in line is it self amazing, I’m only not giving full star because my appointment was at 3:30 and I received a call by 3:30 but waited for 20 mi... See more

Company replied

Rated 5 out of 5 stars

Used TIA Health whilst in Ontario on holiday. Got same day virtual appointment and the price wasn’t too high (much cheaper than going to a walk in clinic). So glad the pharmacist recommended TIA to me... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience. Ashna was kind, compassionate, and very helpful, and Dr. Marsha followed up promptly, which made me feel supported and cared for. They provided genuine customer ser... See more

Company replied

Company details

  1. Medical Clinic
  2. Free Clinic
  3. Women's Health Clinic
  4. STD Clinic
  5. Walk-In Clinic
  6. Weight Loss Service

Written by the company

Tia Health is one of Canada's largest telehealth platforms, focused on modernizing healthcare and making it more accessible. Our mission is to positively impact health outcomes by leveraging technology to empower patients and providers. We are proud to offer services at no cost to patients for applicable services with a valid health card from British Columbia, Alberta, or Ontario.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(1,028)

906 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Quick and efficient service! I’ve tried several other services in the past, and this one has been the most transparent so far. No hidden costs, and everything was completed the same day. Great for non-urgent health concerns and will save you hours of having to wait in a walk-in clinic, especially if you just need a prescription refill.

4 September 2026
Rated 5 out of 5 stars

Dr Ogoma Osanyinlusi

Dr. Ogoma Osanyinlusi was sincerely one of the best experiences I have had with a doctor. She listened, she understood me. She made me feel seen. I hope the cream works so I can start feeling better!
Thank you

5 September 2026
Rated 1 out of 5 stars

I never got a call

I never got a call. No notice of cancelation, just a message saying the information was faxed to the pharmacy provided. How do you know the information was right? How did you know what amount to file for my prescription for? Last time Im ever going through this service.

5 September 2026

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