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The Internet Traveller Reviews 

837
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 273 reviews, reviewers overwhelmingly had a great experience with this company. Many people mention that the travel agents are incredibly patient, offering wonderful advice and tailoring every single detail to match personal preferences and budgets perfectly. Customers frequently praise the staff for being extremely helpful, friendly, and knowledgeable throughout the entire planning journey. A few other people also felt that the booking process is remarkably smooth, straightforward, and completely free of any additional stress. Travelers are especially happy with the amazing custom itineraries, excellent hotel choices, and seamless transportation arrangements that make their dream vacations truly unforgettable.

What people talk about most

Holidays

Consumers find holidays to be an amazing and well-organised experience. Reviewers frequently highlight the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpful, friendly, and... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are helpful, professional, and... See more

Booking process

Users describe positive interactions with booking process, highlighting a stress-free and smooth experience.... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and efficient support throughout... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just booked a Japan trip with Jenny for next year. The process has been easy, all information is detailed & useful & our specific questions have been answered very speedily. The itinerary looks amazin... See more

Company replied

Rated 5 out of 5 stars

Music Cities of the South is a great package....!!! From the Jazz of New Orleans, through Home of the Blues, Memphis, to Music City, Nashville, this is one great thought out tour.. !! I did this tour... See more

Company replied

Rated 5 out of 5 stars

I always use Jenny for all my luxury holidays. Whether it is a multi destination or a week long haul, she always manages to come back with great options, with a price that I can’t match elsewhere... See more

Company replied

Rated 5 out of 5 stars

Fabulous company to deal with. Dealt with our booking and tailored our trip to our requirements, even though I changed a few things along the way! Great communication at all times. Our agent was Car... See more

Company replied


Company details

  1. Tour Operator
  2. Cruise Travel Agency
  3. Cultural Tours Provider
  4. Tour Agency
  5. Travel Agency
  6. Travel Aggregator

About The Internet Traveller

Written by the company

About us

The Internet Traveller is a privately owned, UK-based travel company specialising in multi-centre and tailor-made long-haul holidays. For over a decade we've been helping customers across the UK plan trips that go beyond the standard package, with a particular focus on the USA, Asia, and Canada. Whether you want to combine New York, Las Vegas, and a Hawaiian beach, work your way through Thailand, Vietnam, and Cambodia, or follow a Rocky Mountaineer route through Vancouver, Banff, and Lake Louise, we put the itinerary together around you.

Our specialism is multi-centre travel: holidays that stitch together two, three, or more destinations into a single trip, with flights, hotels, transfers, and tours coordinated end to end. It's the kind of holiday that's difficult to book confidently online by yourself, and where the right travel consultant genuinely saves you time, money, and stress. We're not a faceless booking engine; we're a team of experienced consultants who know these destinations first-hand.

Where we specialise

USA holidays. From classic twin-centres like Las Vegas and Los Angeles, to coast-to-coast multi-centre itineraries taking in New York, Orlando, San Francisco, Hawaii, and the National Parks. We arrange Florida family holidays, Californian road trips, New England fly-drives, and bespoke USA tailor-made trips for honeymoons, milestone birthdays, and once-in-a-lifetime escapes.

Asia holidays. Tailor-made trips across Thailand, Vietnam, Cambodia, Japan, Bali, Singapore, Malaysia, and Sri Lanka. Multi-centre combinations are our strength here, whether that's pairing the temples of Siem Reap with the beaches of Koh Samui, or building a longer itinerary that takes in Tokyo, Kyoto, and Hakone.

Canada holidays. Rocky Mountaineer rail journeys, fly-drives through British Columbia and Alberta, multi-centre trips combining Vancouver, Banff, Lake Louise, and Jasper, and East Coast itineraries through Toronto, Niagara, Quebec City, and Montreal.

Alongside our core destinations we also arrange holidays to the Caribbean, Australia and New Zealand, South America, Africa, and the Indian Ocean. If it's long-haul and you want it tailor-made, we can build it.

Why book with us

  • Fully ATOL protected. We hold an Air Travel Organiser's Licence with the Civil Aviation Authority, so every flight-inclusive package you book with us is financially protected.
  • ABTA bonded. Members of ABTA (The Travel Association), giving you the additional reassurance of industry-standard protection and dispute resolution.
  • Real consultants, not call centres. Our team are experienced, fully qualified travel specialists who actually know the destinations they sell.
  • Tailor-made as standard. Every itinerary is built around you, not pulled off a brochure shelf.
  • Impartial advice. We're not tied to one operator or one airline, so we recommend what's genuinely right for your trip.
  • Flexible payment options. Low 10% deposits and payment plans available, so you can secure your holiday without paying it all upfront.

Frequently asked questions

What is a multi-centre holiday?
A multi-centre holiday combines two or more destinations into one trip. For example, three nights in New York followed by four nights in Las Vegas and a week in Hawaii, all booked together with flights, internal transfers, and hotels coordinated as a single itinerary. It's a great way to see more on one journey, particularly on long-haul trips where the flight cost is a big chunk of the budget.

What does tailor-made mean?
Tailor-made means we build the itinerary around you rather than selling you a fixed package. You tell us where you want to go, how long for, what kind of hotels you like, and what you want to do, and we put together a quote with options. You can change any element until it's right.

Are my payments financially protected?
Yes. We're ABTA bonded and hold our own Air Travel Organiser's Licence (ATOL) with the Civil Aviation Authority. Every flight-inclusive package booked with us is fully ATOL protected, meaning your money is safe and you'll be looked after if anything happens to a supplier.

How much deposit do I need to pay?
Deposits typically start from 10% of the holiday cost, with the balance due closer to departure. We also offer flexible payment plans, so you can spread the cost across the months leading up to your trip rather than paying it all in one go.

How far in advance should I book?
For long-haul and multi-centre trips, we'd recommend booking 6 to 12 months in advance where possible, particularly for peak periods like school holidays, Christmas, and New Year. Booking early gives you the best choice of flights, hotels, and itinerary options. That said, we can often put together shorter-notice trips too, so it's always worth asking.

Do you arrange honeymoons and special occasion trips?
Yes, regularly. Honeymoons, milestone birthdays, anniversaries, and once-in-a-lifetime trips are some of our most popular bookings. We'll work with you to build something memorable, and we have strong supplier relationships that often unlock added extras like room upgrades, dinners, or spa treatments.

Do you offer travel insurance?
We don't sell travel insurance directly, but we do require you arrange comprehensive cover when booking. For long-haul and multi-centre trips, make sure your policy covers all the destinations and activities you have planned.

Can you arrange visas and ESTAs?
We'll always advise you on what's required for your trip, including ESTAs for the USA, eVisas for destinations like Vietnam and Cambodia, and any other entry requirements. The application itself is something you'll need to complete yourself, but we'll point you to the right official channels and make sure you know what's needed and when.

Do you sell flights only?
Our focus is flight-inclusive holidays and tailor-made itineraries, so flights-only isn't our core offer. That said, if you're a previous customer or have a specific need, get in touch and we'll see what we can do.

How do I get a quote?
Either send us an enquiry through our website with a few details about what you're looking for, or call and speak to one of our consultants directly. There's no obligation and no pressure to book, and most quotes come back to you within a working day.

How to book

You can browse and enquire through our website, or speak directly to one of our consultants who'll talk through your ideas, build an itinerary, and quote it back to you with options. There's no obligation to book, and no pressure to take the first thing we put together. Tailor-made means we keep adjusting until it's right.

We look forward to helping you plan your next holiday.

contact us all destinations multi-centre inspiration

Why customers stay with us

Written by the company

One consultant, from first enquiry to your return
You'll speak to the same expert throughout. No call centres, no scripts, no being passed around. Just someone who knows your trip inside out.

Your money is fully protected

ABTA bonded and ATOL protected

Every flight-inclusive holiday you book with us is fully ATOL protected through our own licence with the Civil Aviation Authority. We're also ABTA bonded, which means your money is safe from the moment you pay your deposit, and you're covered if anything goes wrong with a supplier.

Contact info

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Your tailor-made adventure awaits

The trip you've been picturing, planned by people who've been there.

4.9

Excellent

TrustScore 5 out of 5

837 reviews

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4.9

All reviews

(837)

254 reviews in the last 12 months

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Rated 5 out of 5 stars

Victoria Dekeyzer

Victoria Dekeyzer has dealt with organising our trip to the USA she has been a pleasure to deal with, informative, helpful, professional and organised. She always delivers and responds to enquiries in good time 10/10.

27 August 2026
Rated 5 out of 5 stars

Absolutely Brilliant!

Absolutely brilliant. Jenny could not have been more helpful and knowledgeable. We went back to her a number of times with tweaks and changes to our proposed trip, and nothing was too much trouble. The itinerary she put together for us is fantastic, and at an excellent price too. The service doesn't stop once you're booked either. We're so looking forward to our trip next April. Thank you so much Jenny and The Internet Traveller - can't recommend enough!

29 August 2026
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Reply from The Internet Traveller

Thank you so much for your absolutely wonderful review!

We’re thrilled to hear how helpful and knowledgeable you found Jenny, and that she was able to accommodate all the tweaks and changes along the way. We truly believe that every trip should be tailored to the traveller, so it’s fantastic to know that you’re delighted with the itinerary we’ve created for you.

We’re also so pleased that you’ve experienced our continued support beyond the booking itself. Your kind words about our service, value and team mean a great deal to us.

Thank you for choosing The Internet Traveller and for recommending us so highly. We’re just as excited as you are for your trip next April and wish you an incredible adventure!

Rated 5 out of 5 stars

Can’t fault the service

Company called me quickly after I emailed them asking to call me

Information given was excellent and follow up was very efficient send me the details almost
Immediately. I also then got
Another call back to see if the information was suitable. Very impressed by the friendly nature of staff

27 August 2026
Unprompted review
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Reply from The Internet Traveller

Thank you so much for taking the time to leave such a wonderful review!

We’re delighted to hear how quickly our team responded to your enquiry and that you found the information provided both helpful and comprehensive.

It’s fantastic to know that our follow-up and attention to detail made such a positive impression, and we’re especially pleased that you found our team friendly and approachable.

Thank you for choosing The Internet Traveller — we truly appreciate your kind words and hope to help you with many more memorable holidays in the future!

Rated 5 out of 5 stars

Victoria was lovely and helpful…

Victoria was lovely and helpful explaining everything I needed to know I would highly recommend Internet traveller

28 August 2026
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Reply from The Internet Traveller

Thank you so much for your lovely review!

We’re delighted to hear that Victoria was so helpful and took the time to explain everything you needed to know.

Thank you for choosing The Internet Traveller and for your kind recommendation. We’re so pleased you had such a positive experience with us, and we look forward to helping you with your future adventures!

Rated 5 out of 5 stars

Tanya from The Internet Traveller was…

Tanya from The Internet Traveller was fab at helping me put together and book our trip! Highly recommend!

27 August 2026
Unprompted review
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Reply from The Internet Traveller

Thank you so much for your wonderful review!

We’re delighted to hear that Tanya was able to help you put together and book your trip, and that you had such a positive experience with us.

Thank you for choosing The Internet Traveller and for recommending us. It was a pleasure to be part of your travel plans, and we hope you have an amazing trip filled with unforgettable memories!

Rated 5 out of 5 stars

I booked with Lauren for the Canadian…

I booked with Lauren for the Canadian fly drive, always so helpful and any questions answered quickly.
Really looking forward to my trip and will post again on my return.

19 August 2026
Unprompted review
The Internet Traveller logo

Reply from The Internet Traveller

Thank you so much for your lovely review!

We’re delighted to hear that Lauren has been so helpful throughout the booking process and has been on hand to answer all your questions so quickly.

We hope you have an amazing trip and look forward to hearing all about it when you return!

Rated 5 out of 5 stars

Japan Trip

Just booked a Japan trip with Jenny for next year. The process has been easy, all information is detailed & useful & our specific questions have been answered very speedily. The itinerary looks amazing & great value for money. So impressed with Internet traveller and Jenny at this stage of the process. Thank you

21 August 2026
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Reply from The Internet Traveller

Thank you so much for your fantastic review!

We’re delighted to hear that Jenny made booking your Japan adventure so easy and enjoyable, providing detailed information and quick answers to all your questions.

It’s wonderful to know you’re so impressed with your itinerary and the value for money. We’re sure you’re going to have an amazing time in Japan next year!

Thank you for choosing The Internet Traveller, and we’ll be sure to pass your lovely feedback on to Jenny.

Rated 5 out of 5 stars

Caroline was extremely helpful.

Caroline was extremely helpful in sorting out our holiday, recommended different hotels and excursions. Was great in sorting out alternative travel arrangements to suit us. Would highly recommend

18 August 2026
Unprompted review
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Reply from The Internet Traveller

Thank you so much for your fantastic review!

We’re delighted to hear that Caroline was able to help make your holiday plans come together perfectly, from recommending hotels and excursions to arranging alternative travel options to suit your needs.

We really appreciate your kind words and recommendation, and we’ll be sure to pass your lovely feedback on to Caroline.

We look forward to helping you plan your next adventure!

Rated 5 out of 5 stars

Booked Japan Trip for May 2027

I recently booked a long planned trip to Japan for May 2027. Rebecca was fantastic in pulling together a tailored itinerary for me and my family; along with giving us lots of tips to help our planning go a lot more smoothly. Great friendly service !

22 July 2026
Unprompted review
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Reply from The Internet Traveller

Thank you so much for your wonderful review!

We’re thrilled to hear that Rebecca was able to help bring your long-awaited Japan adventure to life with a tailored itinerary and plenty of helpful tips along the way.

It’s fantastic to know that her friendly, personal service made planning your family trip that little bit easier.

We hope you have an incredible time in Japan in May 2027 — what an exciting adventure to look forward to!

Rated 5 out of 5 stars

Lauren was an amazing help

Lauren was an amazing help. I’d priced up and tried to book online, and a quick call to her when the airline changed the flights, and she ended up getting us better flights for a few £100 cheaper.
I’ll just ring Lauren up first next time as she knows what she’s doing for sure! 😃

22 August 2026
Unprompted review
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Reply from The Internet Traveller

Thank you so much for your fantastic review!

We’re delighted to hear that Lauren was able to step in, find you better flights, and save you a few hundred pounds in the process!
We’ll be sure to share your lovely feedback with her.

We look forward to helping you with many more holidays in the future.

Rated 5 out of 5 stars

Jenny was 1st class

Jenny was 1st class
Excellent service as always.

20 August 2026
The Internet Traveller logo

Reply from The Internet Traveller

Thank you so much for your wonderful review!

We’re delighted to hear that Jenny provided you with first-class service. We’ll be sure to pass your kind words on to her.

We look forward to helping you plan your next holiday!

Rated 5 out of 5 stars

Simple booking process

Simple booking process, quick responses to any questions, friendly agent.

19 August 2026
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Reply from The Internet Traveller

Thank you for your lovely review!

We’re delighted to hear that you found the booking process simple, our responses quick, and our agent friendly and helpful.

We really appreciate your feedback and hope to assist you again in the future!

Rated 5 out of 5 stars

Just booked a holiday in Vancouver…

Just booked a holiday in Vancouver Island via The Internet Traveller and I was very impressed with the helpfulness and attention to detail. Tanya went above and beyond to ensure our requirements were met and was extremely patient considering our demands.

20 August 2026
Unprompted review
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Reply from The Internet Traveller

Thank you so much for your wonderful review!

We’re delighted to hear that you were so impressed with the service you received from Tanya when planning your Vancouver Island holiday. We know that getting every detail just right is important, and it’s fantastic to hear that Tanya’s patience, care and attention to detail helped make the planning process such a positive experience.

We hope you have an absolutely fantastic time exploring beautiful Vancouver Island and wish you a truly memorable holiday!

Thank you for choosing The Internet Traveller!

Rated 5 out of 5 stars

Fantastic service and great holiday options

I always use Jenny for all my luxury holidays. Whether it is a multi destination or a week long haul, she always manages to come back with great options, with a price that I can’t match elsewhere.

She is also a lovely person, so is a pleasure to deal with. I always recommend my friends use her.

31 July 2026
The Internet Traveller logo

Reply from The Internet Traveller

Thank you so much for your wonderful review!

It’s always a pleasure helping you plan your luxury getaways, from multi-destination adventures to unforgettable long-haul escapes. We’re delighted that Jenny consistently finds options that offer great value, and it’s lovely to hear how much you enjoy booking with her.

Your continued trust, recommendations to friends, and kind words mean the world to us. We look forward to planning many more incredible journeys with you!

Rated 5 out of 5 stars

Holiday in Kuala Lumpur, Sandakan & Langkawi

Just back from a 3 centre holiday in the Far East (Kuala Lumpur/ Sandakan/Langkawi) arranged by Lauren at The Internet Traveller. Including myself there were 6 family members in our party and we all agreed it was a fabulous experience. Lauren arranged various excursions in each of the centres and these all ran smoothly & were highly enjoyable. All the travel arrangements went without a hitch (9 flights in all !), including numerous airport drop offs/pick ups. The accommodation arranged by Lauren was excellent - the standout being The Berjaya Resort in Langkawi where we spent 8 nights staying in luxury wooden chalets located on the edge of a rainforest & adjacent to a lovely beach.
Lauren was very helpful during the booking process which included arranging replacement flights at short notice due to the conflict in the Middle East.
Based on my experience I can highly recommend The Internet Traveller

21 July 2026
Unprompted review
The Internet Traveller logo

Reply from The Internet Traveller

Thank you so much for taking the time to share such a wonderful review!

It was a real pleasure helping you and your family plan your multi-centre adventure through Kuala Lumpur, Sandakan and Langkawi. We’re delighted to hear that everything ran smoothly, from the flights and transfers to the fantastic excursions and accommodation.

We’re especially pleased that Berjaya Langkawi Resort was a highlight of your trip — those rainforest chalets really are something special!

We’re also glad we could help when your original flights needed to be changed at short notice. We know how important it is to have someone on hand when unexpected circumstances arise, and we’re always happy to help wherever we can.

Thank you again for choosing The Internet Traveller and for your kind recommendation. We hope to help you create many more unforgettable adventures in the future!

Rated 5 out of 5 stars

Jenny was brilliant

We booked with the help of Jenny and she was very knowledgable and always replied quickly, she also put up with me changing dates constantly

14 August 2026
The Internet Traveller logo

Reply from The Internet Traveller

Thank you so much for your lovely review!

We’re delighted to hear that Jenny was able to make your holiday booking experience so smooth and enjoyable.

It’s wonderful to know that Jenny's knowledge, quick responses and patience with the changing dates made such a difference. We know plans can change, and we’re always happy to help find the perfect arrangements for our customers!

We’ll be sure to pass your kind words on to Jenny. Thank you for choosing us to help plan your trip, and we hope you have a fantastic holiday!

Rated 5 out of 5 stars

Fantastic Service From Victoria!

We had such a fantastic experience with Victoria when booking our trip to Hawaii. She was absolutely brilliant from start to finish.

I asked lots (and lots!) of questions and changed a few things along the way, but Victoria was always incredibly patient, polite, friendly and helpful. Nothing ever seemed like too much trouble, and she took the time to make sure everything was exactly what we wanted.

She made the whole booking process feel easy and stress-free, and her friendly attitude and excellent customer service really stood out. We are so excited for our Hawaii trip and have Victoria to thank for helping us get everything organised.

I would highly recommend Victoria to anyone looking to book a holiday. An absolute pleasure to deal with — thank you so much, Victoria! 🌺✈️🌴

13 August 2026
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Reply from The Internet Traveller

Thank you so much for your wonderful review!

It’s fantastic to hear what a positive experience you had booking your dream trip to Hawaii with Victoria.

We know planning a holiday can involve lots of questions and changes along the way, so it’s lovely to hear that Victoria was able to make the process feel easy, relaxed and stress-free. Your kind words about her patience, friendliness and attention to detail mean a great deal to us.

We’re absolutely delighted to have helped bring your Hawaii holiday together, and we hope you have an incredible time creating unforgettable memories! Thank you again for choosing us and for your wonderful recommendation.

Wishing you a fantastic trip from all of us!

Rated 5 out of 5 stars

Tanya has been so helpful from the very…

Tanya has been so helpful from the very first enquiry. Lots of helpful information making our choices easy and great communication.
Booking process was very efficient and the overall service we have received has been excellent

11 August 2026
The Internet Traveller logo

Reply from The Internet Traveller

Thank you so much for your fantastic review!

We’re delighted to hear that Tanya has been so helpful from your very first enquiry and made the planning and booking process so easy.

It’s wonderful to know that her knowledge, helpful advice and great communication gave you confidence when making your choices. We’ll be sure to pass your lovely feedback on to Tanya.

Thank you for choosing The Internet Traveller and for taking the time to share your experience. We hope you have an amazing trip and look forward to helping you with your future adventures!

Rated 5 out of 5 stars

Borneo

Wayne was very helpful and informative.

10 August 2026
The Internet Traveller logo

Reply from The Internet Traveller

Thank you for your lovely review!

We’re delighted to hear that Wayne was so helpful and informative throughout your experience.

We’ll be sure to pass your kind words on to him.

Thank you for choosing The Internet Traveller, and we hope you have a fantastic trip!

Rated 5 out of 5 stars

Amazing family trip to Thailand.

Just returned from an amazing family trip to Thailand. It feels like we were away for a very long time due the amount we have seen and experienced. What the company put together gave us an itinerary which gave us a chance to appreciate so many different facets of this amazing country. Guided through the booking with good advice ensuring we achieved the best out of our time available. Despite the complication of our party being split and arriving days apart it was managed so smoothly and without any problems. Lauren was always available to support with our multiple queries. Which included resolving an issue with one of our passports while we were actually away. Can not praise them enough and will be returning to book with them for our next adventure.

6 August 2026
Unprompted review
The Internet Traveller logo

Reply from The Internet Traveller

Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such an amazing family adventure in Thailand.

It sounds like you made the most of your time, experiencing so many different sides of this incredible country. We’re especially pleased that the itinerary gave you the opportunity to explore, discover and enjoy so much along the way.

Lauren will be thrilled to hear your kind words. Coordinating a trip with your party arriving on different days adds an extra layer of planning, so we’re delighted everything ran smoothly. We’re also very glad we could support you when the passport issue arose while you were away – knowing you have someone to turn to when you need it is an important part of the service we provide.

Thank you for trusting The Internet Traveller with your family holiday. We’re already looking forward to helping you plan your next adventure!

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