The delivery went within promised period. The phone is ok, brand new, without any issues, and even unblocked from from the regional block (that is why the price is so low). However, the only caveat,... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
TechintheBasket is a UK-based online retailer of consumer electronics, selling brand-new, original products from leading technology brands at low prices. Every product we sell is 100% new and sealed, with free UK delivery, and the price you see is the price you pay, with no hidden costs. Our range includes Apple AirPods, iPads, Samsung Galaxy phones and Galaxy Watches, Amazon Fire TV Sticks, GoPro and Insta360 action cameras, Beats and Bose headphones, and a wide selection of digital cameras, lenses, smartwatches, tablets and accessories from brands such as Apple, Samsung, Sony, Canon, DJI and more. We keep prices low by large bulk sourcing stock directly from our international suppliers. Orders are shipped to customers across the UK and typically delivered within a week, with order confirmation and dispatch updates sent by email. TechintheBasket has been trading online since 2012. Our customer support team can be contacted at contact@techinthebasket.com and aims to respond within a day.
Written by the company
Changed your mind? Return it within 14 days of delivery
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 4% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered as promised, at a very competitive price. Nothing to complain about. Reviews show that you might get unlucky, but this shop does not aim to scam you.
Really pleased using Techinthebasket easy to order and good to delivery
Great saving, takes a bit longer to arrive as it comes from Hong Kong. I would personally recommend.
Having exposed for sale goods they could not supply, they then attempted to sell me a more expensive, over-specified item I did not want at a price and lead time they did not specify as an alternative. That left the impression that the low price of the item I ordered was merely a lure to milk me for more money. The refund was at least relatively prompt when I put some limits on delivery times, increased price etc.
Have always received everything purchased 3 samsung phones &1 smartwatch delivered usually within 2wks maybe a little slow but for the savings why buy your tech anywhere else 2 samsung s26 mobiles £419 each saved £hundreds 1 samsung smartwatch ultra 2 paid £389. Again saved £hundreds
I've used Techinthebasket for a number of years and have always had an excellent experience with them. Not only do I save bog in tech, the shipping to Scotland is fast and efficient - customer service is first class and I'll continue to buy here.
First class product. Considerably cheaper than online outlets. Well packed. Delivery maybe just a little too long. Worth the wait tho. Would certainly consider using this company again
Long delivery time as published but great product at a fantastic price
Although contact was minimum I was informed of each step until delivery .
They sent me the wrong item. Overall poor communication and service. The prices are low for a reason...
The delivery is good within a week the phone come as described at a good price
I ordered 2 laptops for 2 girls going to university in September this year. The reason I used Techinthebasket is because they guaranteed delivery within a week.
Unfortunately only one arrived, they only had stock of 1 but did not tell me that and it took a week to find out that the order was cancelled. I had to purchase another unit elsewhere and then ship it to Liverpool. I have used this company before and generally they are good, sorry to say it was not a good experience this time around...
Brilliant price. Just slow in delivery and answering emails
But the iPad has arrived and it’s great
I was a bit reluctant to buy from a site I was not 100% sure on but I am pleased I did. Saved money and could not be happier with the experience. Delivery was a lot sooner than I expected and was informed at each stage.
I have just got round to installing the firestick as it was a gift for my daughters birthday. Nice and easy and onc pleased little girl. Now she can watch her TV in her room
I have ordered the product which is very reasonable at time, but after sometime i didn't get heard about dispatch or any email for delivery time, when i email them then they said they accidentally sent to wrong address but in reality they didn't have stocked and let customers order in advance, and i have to email for refund, not like they follow up their own time for product.
No problem apart from very little to say when and what time it would be delivered, took a full8 days to arrive.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.