Techinthebasket.com Reviews 

4,676
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 714 reviews, reviewers had a great experience with this company. Consumers frequently praise the incredible discounts, noting that the items are completely genuine, brand new, and much cheaper than anywhere else found online. People are also very happy with how well the shipments are protected and how smoothly devices work right out of the box. Though some customers experienced longer delivery times and found communication regarding dispatch updates to be quite lacking during the process. A few people also mentioned frustrating experiences when orders unfortunately got lost in transit or items turned out to be out of stock after payment was taken.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery service as opinions were divided on timing and... See more

Product

Clients share positive opinions on product quality and value, noting that items arrive brand new and... See more

Price

Reviewers highlight positive aspects of price, frequently noting that costs are unbeatable and significantly... See more

Order

Consumers find order experiences mixed, noting competitive prices and straightforward site navigation... See more

Value for money

Users describe positive interactions with value for money, highlighting fantastic discounted prices and great... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The delivery went within promised period. The phone is ok, brand new, without any issues, and even unblocked from from the regional block (that is why the price is so low). However, the only caveat,... See more

Company replied

Rated 4 out of 5 stars

I found a great deal and the buying process is simple. However it loses a star due to delivery updates. TechintheBasket site says out for delivery. Delivery company says waiting to receive pack... See more

Company replied

Rated 4 out of 5 stars

Great price really a lot cheaper than anywhere on the internet. Delivery is a bit slow and there's no customer service to contact other than AI bot or email. Also product wasn't specified which versi... See more

Rated 4 out of 5 stars

Excellent value. Best priced phone i cld find on the market. Wld have given 5 stars except delivery took 11 days and communication was a bit lacking. Mind you there was a bank holiday wk end and del... See more


Company details

  1. Electronics Company
  2. also in
  3. Camera Store
  4. Cell Phone Store
  5. Computer and Accessories Store
  6. Electronics Accessories Wholesaler
  7. Road camera

Written by the company

TechintheBasket is a UK-based online retailer of consumer electronics, selling brand-new, original products from leading technology brands at low prices. Every product we sell is 100% new and sealed, with free UK delivery, and the price you see is the price you pay, with no hidden costs. Our range includes Apple AirPods, iPads, Samsung Galaxy phones and Galaxy Watches, Amazon Fire TV Sticks, GoPro and Insta360 action cameras, Beats and Bose headphones, and a wide selection of digital cameras, lenses, smartwatches, tablets and accessories from brands such as Apple, Samsung, Sony, Canon, DJI and more. We keep prices low by large bulk sourcing stock directly from our international suppliers. Orders are shipped to customers across the UK and typically delivered within a week, with order confirmation and dispatch updates sent by email. TechintheBasket has been trading online since 2012. Our customer support team can be contacted at contact@techinthebasket.com and aims to respond within a day.

What every TechintheBasket order includes

Written by the company

Brand-new, original products
Every item we sell is 100% new and sealed, sourced from our international suppliers and sold exactly as described

14-day change-of-mind returns

Changed your mind? Return it within 14 days of delivery

If you change your mind for any reason, you can return your order within 14 days of receiving it and we will refund you. [Items should be unused and in their original packaging.] Every product also comes with a seller’s warranty from TechintheBasket, so you are covered long after the returns window closes. To arrange a return or a warranty claim, email contact@techinthebasket.com with your order number and we will send you step-by-step instructions

Contact info

Low Prices on Brand-New Electronics

Big savings on brand-new tech. Free UK delivery included

4.1

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(4,676)

706 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivered as promised

Delivered as promised, at a very competitive price. Nothing to complain about. Reviews show that you might get unlucky, but this shop does not aim to scam you.

22 October 2026
Rated 1 out of 5 stars

Having exposed for sale goods they…

Having exposed for sale goods they could not supply, they then attempted to sell me a more expensive, over-specified item I did not want at a price and lead time they did not specify as an alternative. That left the impression that the low price of the item I ordered was merely a lure to milk me for more money. The refund was at least relatively prompt when I put some limits on delivery times, increased price etc.

16 October 2026
Rated 5 out of 5 stars

Have always received everything…

Have always received everything purchased 3 samsung phones &1 smartwatch delivered usually within 2wks maybe a little slow but for the savings why buy your tech anywhere else 2 samsung s26 mobiles £419 each saved £hundreds 1 samsung smartwatch ultra 2 paid £389. Again saved £hundreds

5 October 2026
Rated 5 out of 5 stars

Consistently excellent and fast

I've used Techinthebasket for a number of years and have always had an excellent experience with them. Not only do I save bog in tech, the shipping to Scotland is fast and efficient - customer service is first class and I'll continue to buy here.

20 October 2026
Rated 5 out of 5 stars

Quality product. Great value

First class product. Considerably cheaper than online outlets. Well packed. Delivery maybe just a little too long. Worth the wait tho. Would certainly consider using this company again

20 October 2026
Rated 2 out of 5 stars

Poor Communication.

I ordered 2 laptops for 2 girls going to university in September this year. The reason I used Techinthebasket is because they guaranteed delivery within a week.

Unfortunately only one arrived, they only had stock of 1 but did not tell me that and it took a week to find out that the order was cancelled. I had to purchase another unit elsewhere and then ship it to Liverpool. I have used this company before and generally they are good, sorry to say it was not a good experience this time around...

2 September 2026
Rated 5 out of 5 stars

So pleased

I was a bit reluctant to buy from a site I was not 100% sure on but I am pleased I did. Saved money and could not be happier with the experience. Delivery was a lot sooner than I expected and was informed at each stage.
I have just got round to installing the firestick as it was a gift for my daughters birthday. Nice and easy and onc pleased little girl. Now she can watch her TV in her room

24 September 2026
Rated 2 out of 5 stars

I have ordered the product which is…

I have ordered the product which is very reasonable at time, but after sometime i didn't get heard about dispatch or any email for delivery time, when i email them then they said they accidentally sent to wrong address but in reality they didn't have stocked and let customers order in advance, and i have to email for refund, not like they follow up their own time for product.

5 August 2026

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