TOM Weight Loss Reviews 

38
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I am almost at my goal weight, and I truly don’t think I could have done it on my own because of my (mostly sedentary) job. TOM has been wonderful. They are always quick to answer my questions. The m... See more

Rated 5 out of 5 stars

I found TOM online on a site that compared them to other well known telehealth companies and gave them a shot since they seemed smaller and focused in Texas and it was the 100% the right decision! Dr.... See more

Company replied

Rated 5 out of 5 stars

I have had the best experience with Dr Le is always answers any questions or concerns that I have about my journey. I am currently in maintenance I have loss 60 pounds since starting July 30th, I high... See more

Rated 3 out of 5 stars

Medicine arrived earlier than anticipated. Dr Le always replied to my inquires promptly. I only wish they would give more explanations regarding the medicine. Too many unanswered questions.

Company replied

Company details

  1. Weight Loss Service
  2. Doctor
  3. Medical Clinic

Written by the company

We provide personalized weight loss care delivered by a board-certified obesity medicine physician.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.7

All reviews

(38)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m almost at goal

I am almost at my goal weight, and I truly don’t think I could have done it on my own because of my (mostly sedentary) job. TOM has been wonderful. They are always quick to answer my questions. The medication renewal process is super easy, and I can request a video call with Dr. Le if I want one. I have been very happy with my TOM experience!

3 August 2026
Rated 5 out of 5 stars

Helpful and responsive

It has been a good year with Dr Le. I have lost lots of weight and she has been there to answer any question I have had in a very timely manner. Her staff is wonderful and she is lets you know when prices go down. The pharmacies she uses are great and helpful if ever have a question.

5 July 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, super fast response and over wonderful experience. I can't recommend you enough to everyone.

29 May 2026
Rated 5 out of 5 stars

Recommend

They have never had any delays in answering my concerns they are always pretty prompt and accessible .. Absolutely recommend!!!

28 May 2026
Rated 5 out of 5 stars

I have had the best experience with Dr…

I have had the best experience with Dr Le is always answers any questions or concerns that I have about my journey. I am currently in maintenance I have loss 60 pounds since starting July 30th, I highly recommend this clinic

30 July 2025
Rated 5 out of 5 stars

Spent hrs doing research on which…

Spent hrs doing research on which company to buy from came across tom weightloss and I’m so glad I did always a seamless process when ordering dr le communication and customer service is top notch

26 February 2026
Rated 5 out of 5 stars

Excellent experience!

I am extremely pleased with my weight loss. Tom Weight Loss has been so very helpful and is excellent to keep up sending the medication on time. They make it so easy and are very responsive. It is changing my life!

23 February 2026
Rated 5 out of 5 stars

Reach your goal weight with an Medical Expert!

Working with Dr, Le has been an incredible experience! She is an expert in the weight loss field and knows how to get you to your weight goal. If you are ready to start 2026 working on the body you have always wanted, start with TOM!!

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Super happy with TOM weight loss

Super happy with TOM weight loss. There are a couple different logins, and you need to have a system in email to remember where to go for what, but the price is great, service is great, I'm losing weight.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Kind and responsive

Dr. Le has been so helpful and easy to reach during my journey. She was kind and personable, and her team has been so quick to respond, even resolving some issues that were not their fault. Highly recommend!

10 July 2025

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