Tapeso Reviews 

1,441
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Brilliant service. I had to query my order due to my own technical ineptitude! The company responded immediately, even though it was a Saturday, looked into and resolved my query very quickly. The rug... See more

Rated 5 out of 5 stars

I asked question to support...got answer fast.Order was delivered faster than fast.And carpet is more beautiful than beautiful.I think i will sleep on it tonight instead of bed.Really soft as puppy.Th... See more

Rated 5 out of 5 stars

In would recommend tapeso. I bought a large round carpet for my children's bedroom. The shopping process was pleasant and the communication on what to expect was excellent. Even the next day delivery... See more

Rated 3 out of 5 stars

Was sent my order receipt giving me an approximate date and told I would get a tracking number. Approximate date came and went. Called to be told order was being delivered by DX and I had to call them... See more

Company details

  1. Rug Store
  2. Bedroom Furniture Store
  3. Interior Designer

Information provided by various external sources

Vloerkleden, deurmatten & keukenlopers. Op tapeso.nl kun je terecht voor al jouw zachte accessoires. ✓Gratis verzending ✓Gratis retour tot 30 dagen


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,441)

866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service. I had to query my order due to my own technical ineptitude! The company responded immediately, even though it was a Saturday, looked into and resolved my query very quickly. The rug arrived promptly and I couldn’t be happier with it. Highly recommend this company

19 August 2026
Unprompted review
Rated 3 out of 5 stars

Custom service disorganised

Was sent my order receipt giving me an approximate date and told I would get a tracking number. Approximate date came and went. Called to be told order was being delivered by DX and I had to call them with my order number. They had not even received the carpet! Called tapeso back and got a different customer service advisor who said that due to bank holiday weekend (ordered a whole week before) the carpet would be delivered the following week. The carpet came the next day. No email to say it was coming but fortunately I was home. Nice carpet but terrible customer service very disorganised.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely TOP!!!

I asked question to support...got answer fast.Order was delivered faster than fast.And carpet is more beautiful than beautiful.I think i will sleep on it tonight instead of bed.Really soft as puppy.Thank you very much.Btw...after first order to my son's room in 2 days i bought another one just different size and color for my room.I really recomend it.All... from service,presentation on web up to delivery 100% positive

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent quality rugs, perfect delivery, and an easy return process. I already have 5 rugs from them and I’m very satisfied. Customer service is also top and efficient. Highly recommended!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

In would recommend tapeso

In would recommend tapeso. I bought a large round carpet for my children's bedroom. The shopping process was pleasant and the communication on what to expect was excellent. Even the next day delivery in the middle of a "snow week" (if you know, you know) in the Netherlands didn't disappoint. The quality of the carpet is in line with the price I paid. Worth a try if you're looking for a carpet.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Goed

The product is same aa shown on the website

The delivery was super fast too

15 December 2025
Unprompted review
Rated 3 out of 5 stars

challenging “Nordic Weavers”

The carpet itself that I ordered is beautiful. Beautiful colour and it sheds a little (normal for wool) and extremely well constructed - feels sturdy and warm under my feet.
The reason I give Tapeso 3 stars is because I want to encourage them to ask the supplier (Nordic Weavers) to change their name. This name is clearly a marketing strategy to erase the hard work and craftsmanship of the Indian hands that made this carpet. The Indian textile industry is known to be magnificent whereas the Nordic countries are not. So why whitewash the brand? There is a sinister lack of integrity here and I hope Tapeso will do something to challenge it.

1 November 2025
Unprompted review

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