Tamar Telecommunications Reviews 2,200

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the clear, jargon-free website, straightforward ordering process, and prompt email confirmations. Many consumers highlight the helpfulness and friendliness of the staff, who are always ready to answer questions and resolve issues without delay. People also value the quick setup, clear pricing, and effective solutions provided by the company. Consumers consistently praise the excellent customer service and communication, with staff members being described as patient, polite, and knowledgeable. The cost-effectiveness of the service is another frequently mentioned benefit, with reviewers noting the transparent pricing and absence of hidden fees. Overall, customers express high satisfaction with the service and support received, recommending the company for its reliability, professionalism, and value.

Based on these reviews

Rated 5 out of 5 stars

Have been with Tamar since I started my business over nine years ago. Their customer service is excellent. Every person I've spoken with is polite, and very knowledgeable. They are extremely patie... See more

Rated 5 out of 5 stars

Iv had a virtual landline for a few years and changed to VOIP. I bought a suitable phone on Amazon and it was very difficult to set up. Tamar spent a lot of time trying to change settings and emai... See more

Company replied

Rated 5 out of 5 stars
Verified

Very straight forward process, everything clearly explained before purchase, lower cost that I was expecting, set up was very fast and the follow up support was prompt and extremely professional. I ca... See more

Company replied

Rated 5 out of 5 stars
Verified

A smooth and simple process to set up a local number linked to a mobile number. When there was an issue, it was sorted quickly and correctly. I definitely recommend them.

Company replied

Rated 3 out of 5 stars

Been using Tamar for abour 10 years with no problems. But...charges doubled in the past couple of months, I phoned to understand why and was told they sent me an email (which I didn't receive) signing... See more

Rated 5 out of 5 stars

We have only just joined Tamar Telecommunications but the initial start-up process was smooth. I had a question and phoned them and the staff were attentive, friendly and knowledgeable. It's a great s... See more

Rated 5 out of 5 stars
Verified

Super quick set up, very clear pricing & benefits on the website. Natalie helped set me up within minutes so I could get calls straight away. Never bothering with traditional landline again!

Rated 4 out of 5 stars

I’ve used these guys for several years now and have always found their customer service to be excellent. Their products are good value for money, although the customer dashboard could be a bit more us... See more

Rated 5 out of 5 stars
Verified

I have a 191 and 0800 number with them. The service is pricey compared to others but their customer support is good and they’ve helped me to setup the virtual switch board and mailbox. All calls are b... See more

Rated 5 out of 5 stars

I had the pleasure of working with Chandana at Tamar Communications, and she was absolutely fantastic! She was incredibly patient with all of my questions, no matter how many I had, and nothing was ev... See more

Rated 5 out of 5 stars
Verified

It's only been a couple of days, but so far so good! The standout feature of Tamar, and why I went with them, was the exemplary customer service. I admit that I had quite a few questions and was a lit... See more

Rated 5 out of 5 stars
Verified

Very easy quick setup service at a fair price, no hassle no additional charges or complications, great work. Many Thanks for the great service

Company replied

Rated 5 out of 5 stars
Verified

Very good customer service and communication. Jessica has taken me step-by-step how to establish and work around the app for what ever I need for my business calls very well explaining with patients a... See more

Company replied

Rated 5 out of 5 stars
Verified

The online process was easy, and the follow-up phone call showed real after sales care.

Company replied

Rated 5 out of 5 stars
Verified

It's a quick easy and effective way to have a contact number without being tied down to a handset. Brilliant for anyone who is on the go and also great for a new start up business. It's helpful that y... See more

Rated 5 out of 5 stars
Redirected

The contrast to our previous provider is what makes Tamar so great :) Have been using them for a few years now but still remember the contrast. Good product, intuitive, comprehensive, flexible, good v... See more

Rated 5 out of 5 stars
Verified

Prompt and helpful feedback on queries raised before we decided on a supplier. Very easy application and set up process. Great customer after care.

Rated 5 out of 5 stars

Had an amazing service with smarty fixed my iPhone 16pro battery and screen replaced, amazing work done. Quality parts

Rated 5 out of 5 stars

Great service, website had clear options and excellent prices. A wide range of numbers available. I received a customer service call promptly, and the representative was incredibly friendly and helpfu... See more

Company replied

Rated 5 out of 5 stars
Verified

Really effective solution, extremely cost-effective, and works well in practice. I've been able to set up my Business WhatsApp, and update the number on my website.

Company replied

Rated 5 out of 5 stars
Verified

Great company for business numbers. We have been with Tamar for 7 years and would highly recommend them 🌟🌟🌟🌟🌟 Service and helpful staff.

Rated 5 out of 5 stars
Verified

Signed up after a number of other companies promised me the Earth Kris was so helpful and 10 minutes later up and running recommend you to any one

Company replied

Rated 5 out of 5 stars
Verified

A fantastic service for even better price. Friendly, helpful staff explaining the options & getting all set up. Highly recommended 👌

Company replied

Rated 5 out of 5 stars

Excellent service, and outstanding account management. We used their partner portal to manage multiple telephone numbers across multiple franchise partners. Great solution, really fit for purpose!

Rated 5 out of 5 stars
Verified

Number was easy set up and is great value. Excellent customer service too with fast response.

Rated 5 out of 5 stars
Verified

Ultrafast, ultra courteous service. I would highly recommend Tamar Communications if you are thinking of setting up a business number. The customer comes first for sure.

Rated 5 out of 5 stars
Verified

First women I spoke to was clueless customer service was appauling. So was the 2nd guy but the 3rd was was fantastic

Company replied

Rated 5 out of 5 stars
Verified

Very Efficient and sorted out the same afternoon very pleased with service and have recommended a friend who said he will contact you.

Company replied

Rated 5 out of 5 stars

Excellent service, great communication throughout and swiftly set-up within the hour. Thank you A****

Rated 5 out of 5 stars
Verified

Wonderful service easy set up , customer service so helpful . I would Highly recommend to others

Rated 5 out of 5 stars
Verified

As a new business expanding i was searching for a telecommunication company that is transparent , easy to set up without all the add on sales pitch if your looking for a easy set up for a new number f... See more

Company replied

Rated 4 out of 5 stars

I was on hold for 10 minutes which is not typical for this service. Tamar have always had exceptional customer service until recently. I did however get a call back and the issue was resolved immediat... See more

Company replied

Rated 4 out of 5 stars

Having had debilitating service interruption for a full 24 hours last month. The customer service team called me to resolve this and acted professionally when doing so. We have worked with Tamar for a... See more

Company replied

Rated 4 out of 5 stars
Verified

Very polite, easy to set up, response times fast and clear. ONLY THING stopping 5 stars ... no paper invoice, which on balance I agree with, But, I am obliged to print a file copy and your invoice a... See more

Company replied

Rated 4 out of 5 stars
Verified

I believe this system is excellent value for money. The system is fairly intuitive and takes very little time to setup. There are features which I believe should be readily available like different... See more

Company replied

Rated 4 out of 5 stars
Verified

These guys set up the phone service we needed quickly with no fuss and no long term contracts. If you need to answer phone calls for your business but can't afford a big fancy office, this is what y... See more

Company replied

Rated 4 out of 5 stars
Verified

Good value phone service. Follow up call was appreciated, the lady was My only gripe was having recently had a very bad experience with a Direct Debit (co-op enery) not these guys I would have ap... See more

Company replied

Rated 4 out of 5 stars
Verified

I have recently become a small business and after attending a training event we were informed by someone on the same course to try Tamar Telecommunications for our cloud number/s. They do not har... See more

Company replied

Rated 4 out of 5 stars
Verified

Recommend by someone and impressed with website easy to navigate and install number quickly. Call centre staff friendly and reassuring support. This facility will be an asset in the growth of my busin... See more

Company replied

Rated 4 out of 5 stars
Invited

The service from staff and the technology itself is excellent. The only niggle I have is the user interface / consol could improve a few elements of the online portal to make it easier to use and yo... See more

Company replied

Rated 4 out of 5 stars
Invited

A friend referred me to tamar telecommuincations because they are using them when i called them they were very helpful and told me the best options for me i am very happy with the service as i am get... See more

Company replied

Rated 4 out of 5 stars
Verified

Number connected quickly. Very helpful lady in customer services when I rang with a couple of queries. The call was answered with 2 rings which is amazing! The user interface on the app could do with... See more

Company replied

Rated 3 out of 5 stars
Invited

I have found out today by accident, that Tamar have been using a .com email address to advise me when any voicemails have been left for me by clients using my freephone number. As my email address is... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered with Tamar as they come recommended. I was impressed with their easy jargon free website which explained their services and prices clearly. The ordering process was very simple and strai... See more

Company replied

Rated 5 out of 5 stars

Tsmart is a good shop to fix devices. They fixed my water damage laptop and I got my all data back Thanks to tsmart

Rated 5 out of 5 stars
Verified

Had a few companies for virtual numbers, but Tamar are really the best I've used. No hidden fees and brilliant customer service.

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Company details

  1. Telecommunications Service Provider

Information provided by various external sources

Tamar Telecommunications have been providing UK businesses with virtual telephone numbers since March 2002. We believe in offering fast and efficient customer service and usually reply to emails within 2 working hours and answer telephone calls within 10 seconds during our office hours of 9am – 5.30pm, Monday to Friday. Our customers have come to expect a fast and efficient response and this we aim to provide to all our customers. Over the past three months, 98.10% of calls we received were answered within 10 seconds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

Real after sales care

The online process was easy, and the follow-up phone call showed real after sales care.

3 October 2025
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hi Chris, Thank you for sharing your joining experience, we pride ourselves on making the experience of joining Tamar as easy and simple as possible and our setup call is there to make sure that you can get started with the number straight away and have any questions answered to ensure that you are getting the most of of the service for your business.
King Regards
David

Rated 5 out of 5 stars
Verified

Great price and easy to use

Great price for the service and was really easy to set up

1 September 2025
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hi Elizabeth, just wanted to thank you for joining Tamar Telecommunications. We appreciate the 5 star review and feedback, Glad that the setup was so easy, we pride ourselves on an affordable easy to use service.
Kind regards David

Rated 5 out of 5 stars
Verified

Easy to set up

Easy to set up, had no problems at all, affordable to use

2 October 2024
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hi Lee
Thanks for taking the time to leave us a 5 Star review, Quality, Reliable, Affordable and simple to setup and use is what we are all about.

If you have any questions about the service or the setup please get in touch hello@tamar.co.uk, 0800 772 0000

Kind Regards
David

Rated 5 out of 5 stars
Verified

A smooth and simple process

A smooth and simple process to set up a local number linked to a mobile number. When there was an issue, it was sorted quickly and correctly. I definitely recommend them.

1 September 2025
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hi David, its great to hear your feedback, thank you for taking the time to leave us a review, I hope your new landline number serves your business will, we are always happy to help, so if you do needs us drop us an email or give us a call - hello@tamar.co.uk, 0800 772 0000

Rated 5 out of 5 stars
Verified

Top choice

Very easy quick setup service at a fair price, no hassle no additional charges or complications, great work. Many Thanks for the great service

4 September 2025
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hello Sean, thank you for taking the time to lets us know how you got on joining Tamar Telecommunications, we try to pride ourselves on quality, simple, quick and reliable cost effective telecoms.
We appreciate the 5 Stars and the fantastic feedback.
Kind Regards
David

Rated 5 out of 5 stars
Verified

SGF Storage

As a new business expanding i was searching for a telecommunication company that is transparent , easy to set up without all the add on sales pitch if your looking for a easy set up for a new number for your business it took me just 5 minutes to set up on line and received a phone call soon after to ask if i am ok with the service to ensure i have had the number configured correctly.

4 September 2025
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hello Stephen, thank you for the 5 Star Review, I will pass your feedback on to our whole team, Glad you had a great joining experience and thank you for choosing Tamar.
Kind Regards
David

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

4 September 2025
Unprompted review
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hello Amal, thank you for the fantastic feedback, we strive to give a first class service when ever you need us.

Rated 5 out of 5 stars
Verified

A fantastic service for even better…

A fantastic service for even better price. Friendly, helpful staff explaining the options & getting all set up. Highly recommended 👌

31 July 2025
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hi Matthew, Its great to hear that you had a great experience getting setup with us, we do our very best to make becoming part of Tamar as simple, stress free and easy as possible. Good luck with your business, should you need any help with your account please don't hesitate to get in touch.
All the Best
David

Rated 5 out of 5 stars

Great service

Great service, website had clear options and excellent prices. A wide range of numbers available. I received a customer service call promptly, and the representative was incredibly friendly and helpful. Overall, a perfect experience from start to finish."

25 July 2025
Unprompted review
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Thank you for joining Tamar Telecommunications, Thank you for taking the time to give us your feedback, it is much appreciated. We hope our service can help your business grow, should you need anything we are a call or an email away.
Many thanks
David

Rated 5 out of 5 stars

Very happy with tech help

Iv had a virtual landline for a few years and changed to VOIP. I bought a suitable phone on Amazon and it was very difficult to set up. Tamar spent a lot of time trying to change settings and emailing back and forth to get it sorted. I’d consider myself good at tech stuff but this was too hard.

I have to say the time spent helping me and the patience from Aaron Wood in the Tech team was great. He resolved my issue after having to log manually into to update all settings and followed up with me constantly to ensure was all working.

Very happy with the service I have received.

16 July 2025
Unprompted review
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hello Robert
Thanks for the fantastic 5 stars, Glad that we were able get things sorted for you, I know Arron will appreciate the positive feedback from you.
All the best
David

Rated 5 out of 5 stars
Verified

Quick response.

Quick response.. very helpful 👍🏻 can’t fault them

3 July 2025
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hello Terry
Thank you for joining Tamar, I hope all is well with your virtual number.
We appreciate the 5 star review, should you need anything please don't hesitate to get in touch.
Kind Regards David

Rated 1 out of 5 stars

Horrible

Horrible, will take more money from you bank and will surprise you.

20 May 2025
Unprompted review
Tamar Telecommunications logo

Reply from Tamar Telecommunications

Hello, thank you for taking the time to leave us a review, Sorry for the experience that you have had, I do just want to address that when you contacted us to raise a concern we did immediately rectified the concern as well as ensuring that you we corrected any financial impact by crediting your account.
Kind Regards
David

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