Todomascota.es Reviews 

1,511
TrustScore 4 out of 5

4.1

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Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Written by the company

Todo Mascota es una tienda online con envíos gratis especializada en pienso para perros, comida para gatos y otros productos de alimentación para mascotas y el mundo animal. Informamos del curso de tu pedido a través de Whatsapp (medio únicamente informativo y de atención al cliente), es decir, no hacemos publicidad ni spam.


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4.1

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,511)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

I have a fairly large dog and she…

I have a fairly large dog and she always came and slept with me in bed and he has a couch but he did not want to sleep in it! I ordered a new couch and, lo and behold, she liked him and he sleeps on it and does not interfere with me! Thanks!!!

10 October 2022
Unprompted review
Rated 2 out of 5 stars

NO DEBERIAN DE VENDER PRODUCTOS QUE NO…

NO DEBERIAN DE VENDER PRODUCTOS QUE NO TIENEN EN EXISTENCIAS.
INDICADO COMO EN STOCK

7 March 2020
Unprompted review
Todomascota.es logo

Reply from Todomascota.es

Hola Francisco!
Respetamos totalmente la visión desde tu punto de vista como cliente.

El motivo por el cual hay productos que no tenemos en stock en nuestro almacén es porque se envían directamente desde el proveedor por el simple hecho de querer mandar a nuestros clientes un producto con la máxima fecha de caducidad posible. De lo contrario creemos que a una persona que le llegue un producto a punto de caducar porque este no tiene demasiada demanda puede llegar a producir cierta molestia y que a nadie le gustaría que le sucediera.

Igualmente con esta modalidad de envío el retraso es casi inexistente al mandar aviso al proveedor en el momento que entra el pedido.

¡Cualquier otra duda en que podamos ayudar Francisco, cuenta con nosotr@s! 😃

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