Urban Arrow Reviews 

Excellent product. Worth every euro! The family loves it and trips to school and the park are now only made with urban arrow. Highly recommended. It might take some time to get used to the driving a longer bicycle

The bike rides really smooth its mobile especially in a crowded city. The kids love it and prefer the bike over the car anytime. Using the kickstand asks a bit of experience and feels quitte uncomfortable, but its steady and thats the most important part. Overall the urban arrow beyond expectations.

My question via the contact form was answered quickly. The answer was not complete from the start, but after calling the support line, I was helped immediately. Great support & very helpful.

The biggest compliment for our Urban Arrow comes from our almost 3-year-old. Whenever we leave the house, she doesn’t ask where we’re going — she asks: “Are we taking the cargo bike?” 😂

And honestly, we get it. Groceries, the playground, a trip into town or even a day at the beach: since getting our Urban Arrow, even the most ordinary ride feels like a little adventure. The car stays parked surprisingly often.

Soon, her little brother will be joining her in the box, and I have a feeling we’ll love our Urban Arrow even more then. Two kids, bags, snacks and half the house that somehow needs to come along… good thing there’s room for it all 😉🚲🤎

The Urban Arrow is the most common choice for cargo bikes in Amsterdam and after buying one it is easy to see why. It is not the cheapest, but it is quality and you feel it the moment to start to ride. We bought the new FamilyNext model. Initially a bit complicated to figure out what we needed etc. but the partership with local dealers in Amsterdam was very helpful. Worth the investment!

Unlimited possibilities in the city with two small kids! Great experience

Commuter beater!
We love our Family Pro Next, it has practically replaced our 2nd car at this point and makes popping into town so much easier, no parking etc, just pop the bike up on the stand outside the shop.
We regularly ride it with my wife and daughter in the front, definitely recommend the rain cover plus as well, they both fit inside handily!
If anyone is on the fence about buying one, I have only good things to say!

Got an Urban Arrow family next for our Family. The bike is amazing, lot of space, easy to drive, great breaks and light (we have LED). All the extras (Raincover, Maxi Cosi Adapter etc.) are easy to install and to use

We love our UA cargo bike. We’ve been carting our twins around since they were 2 (now 6!). The bike rides smoothly, I can see the kiddos and we can chat along the way. I didn’t give 5 stars because we had an issue with the hub after 2.5 years-warranties for 2. There is no way to service the hub and it had to be replaced which was slow getting parts and pricey.
To be fair, that’s the only thing that has gone wrong in 4 years.

It makes the daily Routine with 5 children very comfortable. Even the freetime is fine - going by Bike with the Urban Arrow ist funtastic. A lot of space and in need no Car.

Riding my cargo bike is so comfortable! It glides through the bike lane. My three-year-old adores it! I used to have a fietskar (that little trailer that goes behind your bike), and I really disliked it. Now, we talk a lot during our rides: about the cars, the ducks, the sky, how our day went... We share impressions, thoughts, ideas, we make arrangements. It's just so cozy; it encourages connections. I miss the sun cover in the Family Next version: I went looking for it, and discovered it was discontinued. A pity. Nevertheless, I love my UA. <3

Im Dutch and know bikes I think Urban Arrow is Apple for bakfiesten... having years of know how...

It's a fine product. The bike rides and operates very smoothly, both empty and with additional cargo. The battery life is consistent and lasts several days on Tour mode. It's comfortable and safe for the kiddos too. I am very pleased.

Overall, I’m very happy with my Urban Arrow FamilyNext. I mainly use it for commuting and for transporting my son, and it feels like a very practical alternative to using the car.

The electric assistance is powerful, especially in Turbo mode, and makes longer distances much easier. The cargo box offers plenty of space and is very useful when travelling with a child or carrying extra belongings.

There is definitely a learning curve, though. Compared with a normal e-bike, the FamilyNext initially feels quite different to steer because of its length and the position of the front wheel. At first, I found it less stable, especially when riding with one hand, and not being able to see the front wheel took some getting used to. After spending more time on the bike, however, I became increasingly comfortable with it.

My biggest downside so far is the battery range. With the 545 Wh battery and a lot of Turbo assistance, the range is rather limited for long commutes. On my approximately 51 km round trip, I have to manage the assistance carefully to make sure I have enough battery to get home.

Overall, the Urban Arrow FamilyNext is a comfortable, powerful and extremely practical family cargo bike. It takes some time to get used to, and I would have preferred a larger battery for longer trips, but once you adapt to the handling, it is a great bike for both family use and everyday commuting.

My baby started out in his car sear with adapters, and has since moved to a seat. He absolutely loves this. Much better than the car: the fresh air, different views and enjoying the ride with mama on the pedals.

Very happy with our urban arrow. What a bike! Incredibly smooth ride and despite its size, its so light!

These bikes aren't cheap but you get what you pay for and delaying your purchase means delaying the freedom and fun owning an Urban Arrow provides. The only downside of owning the bike is people constantly approaching you to ask questions about it.

the bike is very well made and is extremely comfortable for the kids. easy entry and you feel like the kids are very well protected as the basket is high and the seatbelts are very premium. Overall i am extremely happy with the Urban arrow cargo bike. i actually changed it from my old one to allow my kids more space, of which it has PLENTY. My only small complaint is for me. Coming from a Rieser Müller Cargo bike.... the suspicion for the parent is minimal on the Urban arrow bike. .

We have had an Urban Arrow Family for almost 7 years now and we just traded it for a brand new Urban Arrow Classic, due to the fact we did not have the disc brakes and we all of a sudden had three children. The cargo bike has never disappointed us once, we have so many nice adventures with it and we even brought it to our holidays in the Netherlands twice. The quality is very good and ride is smooth, the new one is even smoother! Highly recommend, quite the investment, but worh any cent.

Lovely bike. We enjoy it as a family son a daily basis.

All of my kids friends want to get rides from us in "the big bike" now. It's a thrill to see the kids so excited when they hop on for the first time! And the parents are always impressed at how far/fast the bike can take 3 big kids and how much fun they've had during the trip.