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Thompson & Morgan Reviews 

93,173
•
TrustScore 4 out of 5

3.8

Garden Center
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Review summary

Created with AI, based on recent reviews

Considering 17,682 reviews, reviewers had a great experience with this company. Customers truly love the wide selection of available products, mentioning that the online ordering process is remarkably simple and that items always arrive quickly in secure, protective packaging. People frequently praise the wonderfully healthy condition of the plants and flower bulbs upon arrival, making this business a very reliable destination for all gardening needs. However, some people mentioned experiencing frustrating delays with their seasonal deliveries or receiving delicate plants in poor condition. Consumers also noted occasional unfortunate issues with damaged stems, squashed shipping boxes, or missing items inside their parcels.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a distinct split in opinion regarding quality... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers praise the outstanding... See more

Delivery service

Consumers find delivery service to be ambiguous, with opinions sharply divided. Many reviewers praise the... See more

Order

Clients share ambiguous opinions on order, highlighting a mix of very smooth experiences and frustrating... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick delivery times and reliable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Many of our local nurseries and garden centres where I usually buy my seeds, have closed in recent years; and as I wanted a particular scabious seed, searched for it online and found the seeds on th... See more

Rated 4 out of 5 stars

I'm still waiting for some of this order because the bulbs aren't due to be dispatched until the end of August. The plant that has already arrived came in the old style packaging, thank goodness! They... See more

Rated 4 out of 5 stars

Overall plants were fine but one hasn’t flowered. Good offers . Delivery costs can be relatively expensive if you only buy one plant

Rated 4 out of 5 stars

Got it d service and quality y plants received Wensit day cult and they add more plants from a different offer so postage was more expensive ver u had to place 2 orders

Company details

  1. Garden Center
  2. Flower Market
  3. Gardener
  4. Land Allotment
  5. Plant Nursery
  6. Seed Supplier

About Thompson & Morgan

Written by the company


Welcome to the official TrustPilot profile for Thompson & Morgan

Thank you for sharing your reviews with us. Your ratings and comments are important to us, as these insights help us to grow and improve, just like the plants we love!

Discover the latest gardening products that will help you transform your outdoor space. From vibrant plants and delicious vegetables to gardening accessories, our selection ensures every gardener, whether novice or expert has something to choose from. Shop on our website or app today.

Contact our customer care team

Our Latest Special Offers
Flower Plants, Shrubs and Trees Flower Seeds Flower Bulbs
Vegetable Seeds Vegetable Plants
Fruit Plants Fruit Trees
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Contact info

3.8

Great

TrustScore 4 out of 5

93K reviews

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3.8

All reviews

(93,173)

16,600 reviews in the last 12 months

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Rated 2 out of 5 stars

Poor quality

Ordered plug plants. Very disappointed in quality. There were 5 varieties of 6 plugs each so 30 in total. If I’m lucky I might keep 15 alive. The others were not even worth potting on - most of them had rotted off before they arrived.

9 August 2026

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