Company activity
Updated 2 hours ago
This page gives you a detailed overview of how The AA Breakdown Cover has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: September 2015.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
3,541
Verified
7
Invited
107,048
Redirected
266
Total reviews from the past 12 months
110,862
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How The AA Breakdown Cover got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
15 December 2022
One profile merged into The AA Breakdown Cover because of rebranding.
The AA Breakdown Cover's TrustScore became 4.1 after this profile merge (previously 4.1).
See details21 May 2021
One profile merged into The AA Breakdown Cover because it was about an identical domain.
The AA Breakdown Cover's TrustScore became 4.4 after this profile merge (previously 4.4).
See detailsReply behavior
How The AA Breakdown Cover replied to negative reviews in the past 12 months
The AA Breakdown Cover’s flagging activity
How frequently The AA Breakdown Cover flagged their reviews in the past 12 months
What's a flagged review?
The AA Breakdown Cover may flag a review if they think it's in breach of Trustpilot's guidelines.
The AA Breakdown Cover selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- The AA Breakdown Cover flagged 19 of their reviews a total of 21 times.
- 47% of those cases turned out to be invalid.
What happened to the 19 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
9
Reviews removed from trustpilot.com
10
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by The AA Breakdown Cover
9
Reviewer resolved the breach of Trustpilot's guidelines
0
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
10
Reviewer didn't resolve the breach of Trustpilot's guidelines