Two thumbs up for Two Wombats. I absolutely love Two Wombats. As a Snus/pouch user of almost 7 years now I have ordered many a can online & was so happy when Two Wombats strolled onto the scene.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing range of flavours/brands, free cans are awesome, but regular prices (and 99p promotions) are a gamechanger. Just got around 9 cans and delivery for 14 quid. Thats less than one pack of cig... See more
Company replied
Two wombats is the best place to buy snus/nicotine pouches, the site is easy and accessible with unbelievable and unbeatable prices, Two Wombats have saved me hundreds of pounds already. Delivery is... See more
Company replied
Two wombats are highly reliable as a company. They had an actual human (Lee) handle a difficulty I had when delivery company let me down. I've always had speedy delivery prior to that. Pouches are a g... See more
Company replied
Company details
Written by the company
With a strong commitment to quality and innovation, Two Wombats set out to provide customers with an awesome online experience that goes beyond just buying pouches.
Contact info
76 Bendemeer Road, London SW15 1JU, UK, SW15 1JU, London, United Kingdom
- customerservice@twowombats.com
- www.twowombats.com
5.0
Excellent
303 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pleased with my experience
Had a few issues with the courier but lee did everything he could to help sort it out. Great bloke and good prices 👍
5 September 2026
Unprompted review
Reply from Two Wombats
Hey Conor - appreciate the kind words and glad we could help you - no matter who's fault it is we alwways make sure our customer get their pouches!
Reply from Two Wombats
Hey Tom, thanks for the review - glad we are hitting the mark with our fast delivery and great prices! Have a great weekend.
Reply from Two Wombats
Thanks for the feedback Lyndsay - and glad you are enjoy Two Wombats! Have a good evening.
The best 👌
Can't complain at all, fast shipping and the best deals I've come across online. This is the only place I order from now. Highly recommend 👌
1 September 2026
Unprompted review
Reply from Two Wombats
Really appreciate the kind words Jay, nothing better than to hear we have earned the loyalty of another Two Wombats customer! Have a great night and we hope to see you again soon.
The best nicotine pouch shop in the…
The best nicotine pouch shop in the world. Facts are facts. Thanks Lee for helping me with my recent order. I’m a customer for life. X
28 August 2026
Unprompted review
Reply from Two Wombats
And those facts we will take any day of the week! Appreciate the review and have a lovely weekend.
Great service and customer experience
I have been using these for a while as they are good value for money with excellent customer service and communication.
Delivery is also very quick.
21 August 2026
Unprompted review
Reply from Two Wombats
Thanks so much for the great feedback! We strive to unlock to best value possible for our customers while not compromising on service. We are so glad to hear that you are loving the site!
Two thumbs up for Two Wombats
Two thumbs up for Two Wombats.
I absolutely love Two Wombats. As a Snus/pouch user of almost 7 years now I have ordered many a can online & was so happy when Two Wombats strolled onto the scene.
They always have the brands & flavours I love, they pack & dispatch super quickly & their customer service team are fabulous, especially Lee.
I bulk buy & cumulative discount is really handy too.
Thank you Two Wombats 💖
24 August 2026
Unprompted review
Reply from Two Wombats
Those are some very kind words - thank you so much for the review and glad you are enjoying your time with us, have a great weekend and we hope to see you again soon!
Always Fast & reliable
Always Fast & reliable, would definitely recommend
25 August 2026
Unprompted review
Reply from Two Wombats
Thanks so much for the feedback! We are glad to hear our service is meeting your expectations. Be sure to use our refer-a-friend program to share the love and get something for yourself and your friends: https://twowombats.co.uk/pages/raf-share
Reply from Two Wombats
Thanks for the feedback! We love to hear that our customers are getting a good experience. Thanks so much for shopping with us!
Excellent all round
Excellent all round, price, delivery and customer service first rate.
24 August 2026
Unprompted review
Reply from Two Wombats
Really appreciate the kind words Adam - an excellent all round is a fine way to start the week! Thanks for shopping with us and have a lovely week.
Fast free next day delivery
Fast free next day delivery, low prices, way cheaper than in shops
21 August 2026
Unprompted review
Reply from Two Wombats
Thanks for the review Andrew - our goal is to bring you all your favourite pouches but for a much more reasonable price! Glad to have you onboard and we hope to see ou again soon.
Ordered from here many times without…
Ordered from here many times without any issue, had a slight issue and Lee resolved it instantly. This company is the best in the business! Great prices, Great customer service!
21 August 2026
Unprompted review
A company you can trust
A faultless company from product to amazing customer service, highly recommend they go above and beyond i wont use any other now .
Thanks for everything Lee 👍👍
20 August 2026
Unprompted review
Reply from Two Wombats
So glad we could get you sorted! Thanks for the amazing feedback. We work hard to delivery the best experience possible when shopping for pouches and it is so great to hear we are over the mark. Thanks so much for shopping with us!
Two wombats have never let me down
Two wombats have never let me down. Fast delivery, lots of promos and they always throw in free samples in orders. Great website, cheap prices, can’t fault them!
10 August 2026
Unprompted review
Reply from Two Wombats
Hey Kerry - thanks for the feedback and glad you are enjoying your time with us!
Brilliant customer service
Brilliant customer service. Cant fault them at all. Great communication.
19 August 2026
Unprompted review
Reply from Two Wombats
Thanks for the kind words and glad you found our 5 star customer service up to scratch - we are always hear to help and give any pouch advice so always nice to see its appreciated.
Great choice of different brans and…
Great choice of different brans and flavours plus cafeine pouches in same place which is a bonus only one think could be improved so we can mix flavour at last from same brand so if you go for 5 be able to choise 5 different flavours 🙂
19 August 2026
Unprompted review
Reply from Two Wombats
Thanks so much for your feedback. We are glad to hear you are loving the selection! While a few brands have specific 5 pack discounts, you will get our global discount of 5% off for any 5 cans, 10% off for any 10 cans, and 15% off for any 20 cans regardless of brand or flavour! Thanks so much for shopping with us!
We had a delivery error
We had a delivery error, but the team were straight on it and fixed the problem. Products great, service is better!
Thanks guys!
19 August 2026
Unprompted review
Reply from Two Wombats
Thanks for the feedback. Glad to hear we were able to get your delivery issue sorted quickly. Don't hesitate to reach out if you ever have an issue and thanks for shopping with us!
I've used Two Wombats for a while now…
I've used Two Wombats for a while now and they've always had great prices, free samples and excellent customer service. I'd highly recommend checking them out if you're into your snus.
18 August 2026
Unprompted review
Reply from Two Wombats
Thanks for the awesome feedback! We've worked hard to create the best pouch buying experience possible and it is great to hear you are loving the site. Thanks for shopping with us!
Two wombats are highly reliable as a…
Two wombats are highly reliable as a company. They had an actual human (Lee) handle a difficulty I had when delivery company let me down. I've always had speedy delivery prior to that. Pouches are a great price, I recommend you use this company
18 August 2026
Unprompted review
Reply from Two Wombats
So glad to hear Lee took care of your delivery issue! We make sure to take care of our customers no matter what happens. Don't hesitate to reach out if you ever need anything in the future!
Order went missing in the post
Order went missing in the post, Lee very promptly sent me out another order no questions asked. Very good customer service and communication, good company
16 August 2026
Unprompted review
Reply from Two Wombats
Morning Jake - really appreciate the review and happy to hear we got things resolved nice and quick after the carrier misplaced your pouches! Have a good week and we hope to see you again soon.
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