We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more
Company replied
After a very helpful phone enquiry, ordered item on line. Kept in touch about delivery with two pleasant calls from Sparkworld. Goods arrived promptly and well-packaged … all in all, excellent service... See more
Company replied
Very pleased with my dishwasher purchase. It was simple to order the machine and choose my preferred delivery day online. The next day I had a phone to confirm and say thanks for my order which I t... See more
Company replied
Company details
- Appliance Store
- Electrical Appliance Wholesaler
- Electronics Store
- Kitchen Supply Store
- TV store
- Washer and Dryer Store
Written by the company
Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.
Sparkworld
Written by the company
- Free Delivery
- Free delivery to Cornwall, Devon, Dorset and Somerset
- Click & Collect
- Order online and collect from either our Devon or Somerset stores
- Price Match
- Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
- Free Storage
- Buy & Store, take advantage of todays deal and we will hold it until you are ready.
- Installation & Removal
- Convenient installation & removal of your old appliances
Contact info
9 Battle Road, TQ12 6RY, Heathfield, United Kingdom
- 01626 834 666
- sales@sparkworld.co.uk
- www.sparkworld.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Never heard of the company but had the best price for the appliance I wanted. Ordering was easy and selected the earliest date for delivery, had a phone call offering me an earlier date which I accepted. Appliance arrived in perfect condition, very happy with experience throughout
17 March 2026
Reply from Sparkworld
Thank you, David! We’re delighted to hear you found the best price and enjoyed an easy ordering process with fast delivery options. It’s great to know your appliance arrived in perfect condition, we really appreciate you choosing Sparkworld for your home appliances.
Dealing with people and not robots was a pleasure. Being kept ip to date with progress was reassuring. Delivery quick and efficient.
Dealing with people and not
17 March 2026
Reply from Sparkworld
Thank you, Cheryl! We’re really pleased you enjoyed dealing with our team, we believe real people make a real difference. Glad the updates and quick, efficient delivery helped make your Sparkworld experience a smooth one.
Excellent
Prompt, courteous & efficient service throughout. Online order immediately confirmed by phone and delivered on time by helpful delivery team.
12 March 2026
Reply from Sparkworld
Thank you, Michael! We’re delighted you received prompt, courteous service and an on‑time delivery from our team. We really appreciate you choosing Sparkworld for your home appliances, and we’re always here if you need anything else.
Reply from Sparkworld
Thank you, Phil! We’re delighted you experienced prompt and efficient service. We really appreciate you choosing Sparkworld.
Excellent service
Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/start up advice needed. It may take a few more minutes more but such care is so hard to find these days and very much appreciated by the customer. And they even take the packaging away! This is where Sparkworld wins hands down, excellent service on delivery! Thankyou
21 February 2026
Reply from Sparkworld
Hi Kym, Thank you for the lovely review! We’re delighted our delivery team made the process smooth, friendly, and stress‑free. Unpacking, positioning the appliance, offering start‑up advice, and removing the packaging is all part of the Sparkworld service we’re proud of. Great customer care is what we’re known for, and it’s wonderful to hear it made a difference. Thank you for choosing Sparkworld!
Highy recommend this company to deal…
Highy recommend this company to deal with. Excellent communication. My only issue was with the courier company which was outside their control. A*****
7 March 2026
Reply from Sparkworld
Hi Del,
Thank you for the A***** rating and for highly recommending us, we really appreciate it! We're sorry the courier didn’t keep you fully updated and arrived a day later than planned, but we're pleased our team could keep you informed throughout and make the process as smooth as possible. Thanks again for your kind words and for choosing Sparkworld!
Very helpful,and punctual also.
Very helpful,and punctual also.
Would definitely recommend.
28 February 2026
Reply from Sparkworld
Hi Rebecca, Thank you for the lovely review! We're so pleased to hear you found our team helpful and punctual. We really appreciate the recommendation and are delighted you chose Sparkworld.
Great communication
Great communication, fantastic service and prompt delivery. Couldn’t be happier
2 March 2026
Reply from Sparkworld
Thanks so much, Sid! We’re really glad the communication, service, and fast delivery hit the mark. We appreciate you choosing Sparkworld for your appliances, enjoy your new purchase!
Amazing communication from hitting the…
Amazing communication from hitting the purchase button with a phone call to ask when I would like the item delivered! Emails to keep you in the loop … just wow 🤩!!! 100 stars definitely recommend
1 March 2026
Unprompted review
Reply from Sparkworld
Thank you so much for the amazing review! We’re thrilled our communication from purchase to delivery made things so smooth for you. At Sparkworld, we work hard to give a hassle‑free appliance shopping experience, so your 100‑star recommendation means a lot. 🤩
Worst delivery experience I've ever…
Worst delivery experience I've ever received! Please refund me my unpacking payment as this was not done.
25 February 2026
Reply from Sparkworld
Hi Mariama, We're very sorry to hear about your recent delivery experience; this is absolutely not the level of service we expect for our customers. We’ve tried to contact you by phone but haven’t been able to reach you yet.
We use a courier partner called AIT, and after reviewing the delivery images we can clearly see that the unpacking and rubbish removal were not completed as they should have been. We’ve already issued a refund for the unpacking service, and this should now be back in your account.
We would still really appreciate the opportunity to speak with you directly so we can pass detailed feedback to the courier company and ensure this doesn't happen again. If you’re able, please get in touch with us at your convenience.
Thank you, and again, our sincere apologies for the inconvenience caused.
Kind Regards
Tristan
Reply from Sparkworld
Thanks so much, Fraser! We're thrilled you experienced our excellent service and speedy delivery. We work hard to make ordering appliances fast and hassle‑free, and it’s great to know your order arrived by Friday. We really appreciate you choosing us!
Very efficient service
Very efficient service, kept informed and very pleased with the product at such a reasonable price.
23 February 2026
Reply from Sparkworld
Thanks, Jeff! We're delighted to hear you were kept fully updated and that the product impressed you, especially at such a good price. Providing reliable service and great value on home appliances is exactly what we aim for. Really appreciate your review!
Reply from Sparkworld
Thank you, Marion! We're so glad your delivery arrived exactly where you needed it. We always aim for smooth, hassle‑free appliance deliveries, and it’s great to hear everything went just right. Really appreciate your feedback!
Excellent all around from purchase to…
Excellent all around from purchase to delivery
13 February 2026
Reply from Sparkworld
Thanks so much, Jackie! We're really glad to hear everything went smoothly from purchase to delivery. We appreciate you choosing Sparkworld and hope to help you again soon!
Great local business where they're…
Great local business where they're happy to help with the point of sale which I did on line to the delivery
A thousand times better than curry's
11 February 2026
Reply from Sparkworld
Thank you so much for the fantastic feedback! We're really pleased to hear our team could help both online and at delivery. We work hard to offer a smoother, more personal service than the big national chains, so your comments mean a lot. We’re grateful you chose Sparkworld!
Delivery as per order
Delivery as per order, great communication throughout the process, well done!
9 February 2026
Reply from Sparkworld
Thank you for the great feedback! We're really pleased your delivery arrived exactly as expected and that our communication kept everything clear throughout. We appreciate you choosing Sparkworld!
Reply from Sparkworld
Thank you, Annie; we really appreciate your recommendation. Delighted to hear you found our team helpful, and we’re always here if you need anything for your next appliance or kitchen project.
Reply from Sparkworld
Thanks, Aaron; great to hear you found everything quick and easy. We really appreciate the recommendation and are glad your local appliance store could help!
Reply from Sparkworld
Thank you for the feedback, great to hear your Haier washing machine arrived on time and placed just where you needed it. We’re glad our delivery team could make the experience smooth and hassle‑free. Let us know if you need anything else!
Sparkworld's help and advice means we have the microwave we need
We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use.
We returned it to the shop ourselves a couple of days later. The staff at Sparkworld were extremely helpful. They tried the product and could immediately understand why we were unhappy. They too were also baffled regarding how to use it properly. They exchanged the microwave for an alternative make which, although smaller, does exactly what we require and is also easy to understand.
29 January 2026
Reply from Sparkworld
Thank you, Karen, we’re really glad our team could help you find a microwave that actually fits your needs. We appreciate you bringing the original one back in so we could see the issue for ourselves, and it’s reassuring to know the replacement is easier to use and doing the job perfectly. Your feedback means a lot to us, and we’re always here to offer honest advice and support with any future appliances.
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