Superb company from start to finish ! Including price & customer service….they arrived very quickly knowing i needed them by a certain date too thanks to a free postal upgrade from Natalie !….unfortu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.
About Shade Station
With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.
To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.
Written by the company
Authenticity Guaranteed
Why this matters when buying designer eyewear:
- Guaranteed genuine products with no risk of counterfeits.
- Full manufacturer warranty and aftersales support.
- Correct, current branded packaging and accessories.
- Accurate model numbers, markings and serial identification.
- Confidence that your eyewear meets strict quality standards.
Shade Station is a trading name of Blue Green Ltd.
Greater Manchester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent prices, speedy delivery. Really like the virtual try on option. 5th pair of sunglasses ordered, one prescription. None have gone back.
I ordered some Ray Bans with a prescription lens. Order process was quick and easy. Delivery was quick …. but quality control had not been done as one lens was coated with anti reflective coating and the other had not….making them very odd to wear. The return process was ok and the glasses were delivered yesterday and they are now what i wanted. So overall good but the process to fix them took over a month, 6 weeks from initial order to actually wearing them. comms in this period was lacking.
Reply from Shade Station
Great service delivery was quick great value for money will definitely recommend.
Reply from Shade Station
Super products, fab glasses at competitive prices. Very happy with my purchase.
Reply from Shade Station
Great price and really fast delivery. Will be using again
Reply from Shade Station
Reply from Shade Station
Reply from Shade Station
Reply from Shade Station
Reply from Shade Station
Ordered 2 pairs of Raybans, way cheaper than official site and arrived in a few days, very easy and stress free.
Reply from Shade Station
Very healthy discount on sunglasses compared to manufacturers' prices. Delivery was prompt and the sunglasses were delivered in good condition, in original packaging with all accessories. Good service.
Reply from Shade Station
Reply from Shade Station
I purchased a pair of sunglasses, first time wearing them realised they wear damaged and the frame was super wide and unwearable, sent and email and had no reply for a week, after going on live chat was told there was nothing they could do! What a waste of money and terrible customer service!
Was unsure if I should order because I hadn’t heard of them before & they were so much cheaper (red flag) but after checking other reviews I gave it a go and I am over the moon, they came in 2 days and are a beautiful pair of shades - thanks so much
Reply from Shade Station
Customer service was spot on and the lady I spoke to resolved my email issue straight away.
Reply from Shade Station
Very good price, excellent communications keeping me up to date with delivery, glasses arrived very quickly. Really good service. Would definitely use again.
Reply from Shade Station
Perfect sunglasses for my needs
Good company to deal with , fast delivery
Reply from Shade Station
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.