I love ordering through salons direct. The discount cards are a nice touch too! They deliver efficiently and I have never waited longer than the delivery expected date. They stock an amazing array of... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Salon’s Direct are hands down my favourite place to restock my products from! They have such a massive range of products it can be hard to not pick up more than I need. Their customer service is... See more
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I’ve been using Salons Direct for years now and have never had a problem, they always have a variety of products on offer that change regularly and the website is really easy to navigate! I love the f... See more
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It was a great experience for my first delivery. I appreciated the discount on my first order and as I qualified for free next day delivery my items shipped out very quickly. All the items I ordered w... See more
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Company details
Written by the company
Salons Direct is the UK's biggest online professional hair & beauty supplier, stocking over 250 of the industry biggest and most loved brands. Known for amazingly low prices, a huge range of products and reliable delivery service, Salons Direct is the go-to for every hair and beauty professional.
Contact info
Unit 8 Bassendale Road, CH62 3QL, Wirral, United Kingdom
- 08448460111
- sales@salonsdirect.co.uk
- www.salonsdirect.com
4.8
Excellent
11K reviews
Asks customers to review
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Generally a good experience
Generally a good experience. Good range of items. Sometimes the searches are a little awkward in that items will appear under some search words but not others, but otherwise easy enough to navigate
6 September 2026
Unprompted review
my order is never on time
my order is never on time! i pay next day delivery every time for it to be 3 days late!
31 August 2026
easy website to use
easy website to use. I managed to place my order swiftly without any hassle
5 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lotus barbers chair Vs Belmont and wbx
Got the lotus barbers chair. And I can honestly say the quality of the chair is really good.
I have a barber shop it's a family run from the very beginning 1909y great grandfather started it and since I have been working there since I was 16 and am now 52 . We always have used Belmont chairs and they are good but really overpriced looking at them now .
For we previously purchased wbx chairs 3 of and they are every bit maybe better than the Belmont and now for a stop gap chair as I'm injured and can't drive so have set up a salon in my garage so was reading about how good the lotus marco polo chair was . And in my view it maybe doesn't look as good as the Belmont and wbx chairs visually but it's absolutely more comfortable than both .
It's a bloody game changer in my eyes . Very very well impressed buy the lotus chair
21 August 2026
Reply from Salons Direct
Hi Alfie
Thank you so much for such a wonderful and detailed review! It’s fantastic to hear how impressed you are with the quality and, in particular, the comfort of your Lotus Marco Polo chair.
We absolutely loved reading about your family-run barbershop and its incredible history, going all the way back to 1909, and hearing that you’ve been working there since you were 16. To know that, after years of using well-established brands such as Belmont and WBX, you feel the Lotus chair is every bit as good and even more comfortable, is a fantastic compliment.
We’re especially pleased to hear that the chair has been a “bloody game changer” for you! We really hope it continues to serve you well in your garage salon while you recover, and we wish you all the very best.
Thank you again for choosing Salons Direct and for sharing your experience. It really means a lot to us!
Kind Regards,
The Salons Direct Team
A bottle of peroxide was leaking
A bottle of peroxide didn’t have it slid on properly and was leaking and the box it all came in was completely battered which may have been DPD
21 August 2026
Reply from Salons Direct
Hi Joanne
Thank you for your for bringing this to our attention. We’re sorry to hear that your order arrived with a leaking peroxide and that the outer packaging was damaged in transit.
We have tried to contact you by phone and left a voicemail with our contact details, as we’d like to get this resolved for you as quickly as possible. We just need to confirm which peroxide has leaked and whether any other items have been affected, so that we can arrange a replacement where required.
Please do get back in touch with us and we’ll be happy to assist further.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Darcie
We're so pleased to hear that you find our service quick and easy to use. Thank you for your continued support and we hope to see you shop again soon.
Kind Regards,
The Salons Direct Team
Fast delivery and arrived in a fab…
Fast delivery and arrived in a fab condition. Also would like to say you choose a good delivery service .
28 August 2026
Reply from Salons Direct
Hi
We're so pleased to hear your order arrived quickly and in excellent condition! It's wonderful to know you're happy with our delivery service. Thank you for your kind words and 5-star rating!
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Emily
Thank you so much for your 5-star review!
We're delighted to hear you're enjoying our deals! We work hard to offer great products at fantastic prices, so it's lovely to know they're appreciated.
Thanks for choosing Salons Direct, and we hope to keep bringing you plenty more great deals!
Kind Regards
The Salons Direct Team
UK Company; Product was of great
Product (massage roll) was of great quality, well priced. Shipped from UK-UK company so it arrived within a few days. Top marks.
27 August 2026
Reply from Salons Direct
Hi Rosanna,
We appreciate your fantastic review! We're happy to hear that the massage roll was of great quality and well-priced. It's also great to know that your order arrived quickly.
Kind Regards,
The Salons Direct Team
Fantastic and easy
20 August 2026
Reply from Salons Direct
Hi Catharine
Thank you for your lovely 5-star review!
We're so pleased to hear you found your experience fantastic and easy. We really appreciate your support and hope to see you shopping with us again soon!
Kind Regards
The Salons Direct Team
Bought a beauty lamp
Bought a beauty lamp, very happy with it. Delivery was next day, all packed perfectly and arrived on time. Thank you 👍🏻💐
27 August 2026
Reply from Salons Direct
Hi,
We appreciate your wonderful 5-star review! We're so happy to hear that you're pleased with your beauty lamp and that your delivery was prompt and well-packaged. Thank you for your kind words.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Renata,
We appreciate your positive feedback! We are so glad that placing your order was easy and that your delivery was quick. Thank you for taking the time to review!
Kind Regards,
The Salons Direct Team
Perfect always order from salons direct…
Perfect always order from salons direct , perfect service always on time and products always stocked Thankyou for a speedy and caring service
2 September 2026
Unprompted review
Reply from Salons Direct
Hi Natasha,
We appreciate your fantastic review! We're so happy to hear that you consistently receive perfect service, on-time delivery, and that our products are always stocked. Thank you for your kind words about our speedy and caring service.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Amalia,
We appreciate your positive feedback! We're delighted that you value our fast delivery, good prices, and excellent products. We value your custom.
Kind Regards,
The Salons Direct Team
Claire from Holistic Harmony Cambridge…
It was very convenient for me to just place my order, and the delivery was promptly delivered.
I was very grateful.
I will continue using salons direct.
27 August 2026
Reply from Salons Direct
Hi Claire,
We're so happy to hear that placing your order was convenient and that your delivery arrived promptly. It's wonderful to know you were grateful for the service and plan to continue using us.
Kind Regards,
The Salons Direct Team
Top quality product and prompt delivery…
Top quality product and prompt delivery service .
19 August 2026
Reply from Salons Direct
Hi Tans,
We appreciate your positive feedback! We're so glad you value our top-quality product and prompt delivery service. We value your custom.
Kind Regards,
The Salons Direct Team
Website is really easy to use and has a…
Website is really easy to use and has a wide range of products. Can’t wait for my delivery!
1 September 2026
Unprompted review
Reply from Salons Direct
Hi Emily,
We appreciate your fantastic 5-star review! We're so glad you found our website easy to use and enjoyed the wide range of products available. We hope you love your delivery!
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi,
We're so happy to hear you love our products and enjoy shopping with us! Your positive feedback means a lot to us.
Kind Regards,
The Salons Direct Team
Reply from Salons Direct
Hi Deborah,
We're so pleased to hear that you experienced fast and efficient service and found our website easy to use. Thank you for your wonderful feedback!
Kind Regards,
The Salons Direct Team
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