strukta Group Reviews 

255
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We use Strukta a lot to complete my Building project? We buy various goods from them. And they always have larger Lintels in stock. Which is great when you want as soon as possible. Great service F... See more

Rated 1 out of 5 stars

Products delivered damaged & items were missing on Order. I raised a query and no meaningful response received after 5 days. Agreed prices are good but not if the products are paid for and don't arriv... See more

Company replied

Rated 5 out of 5 stars

Throughout the Covid 19 crisis Strukta have remained trading for their client-base. Using their intuition they did not close. Strukta are an example to the other big companies who simply left their sm... See more

Rated 5 out of 5 stars

This is the first time I’ve used Strukta although I’ve seen their delivery vans on numerous occasions. I used the telephone ordering service which was brilliant. Very helpful knowledgeable staff and w... See more

Company details

  1. Building Materials Supplier
  2. Building Materials Store
  3. Insulator Supplier
  4. Roofing Supply Store
  5. Steel Distributor
  6. Tool Store

Written by the company

strukta Group is a UK based specialist builders merchants. Stocking building supplies, equipment and tools at great value to businesses in the south of England.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

255 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(255)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phil

Phil, Delivery driver is always cheerful and Helpful.
And Jemima in sales was keen to help and very curtious.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Best prices and service.

Strukta has one of its stores a short distance from me which is great as they have provided me with excellent value on building materials that I use which helps me provide good value to my customers.
They do provide delivery if required but I prefer to collect, but I order ahead on their website and they have my order ready to collect. Best prices and service.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

The staff are always helpful and quick to respond with a quote or delivery when order is placed. Their driver was amazing--- patient and helpful!

2 October 2024
Unprompted review
Rated 1 out of 5 stars

Poor Company

Very poor. Wrong product delivered and damaged. Totally wrong on quantities. Materials are disposed to be new not over a year old. Will never use this company again.

21 August 2024
Unprompted review
strukta Group logo

Reply from strukta Group

Hi Daniel. We're really sorry to hear you had a negative experience. We strive to deliver exceptional service, so it's always disappointing to hear when a customer feels let down. We have checked our system and cannot seem to locate this order perhaps you'd be so kind as to contact us @ sales@strukta.co.uk or give our friendly team a call on 033 33 21 00 13 where we would be more than happy to support you. Apologies for any inconvenience. The strukta team.

Rated 5 out of 5 stars

Great service,hassle free ordering and…

Great service,hassle free ordering and ultra fast delivery,the driver helped me to put the lintel exactly where I needed it on the site which was a godsend then he asked me what biscuits I would like? They actually give a packet of biscuits to their clients on delivery,I couldn’t believe it!! I can’t recommend strutka enough,what an amazing company to do business with

14 August 2024
Unprompted review
Rated 5 out of 5 stars

Odd size padstones at short notice

Needed some unusually sized padstones ant short notice, fantastic advice and service on the phone to nail down what was in stock where and the fastest way of getting it onsite. Arrived on time and good quality product - happy!

19 July 2024
Unprompted review
Rated 2 out of 5 stars

you failed to deliver when promised and…

you failed to deliver when promised and we ended up waiting 3 days for the delivery

14 June 2024
Unprompted review
strukta Group logo

Reply from strukta Group

Hi Steve. We're really sorry to hear you had a negative experience. We strive to deliver exceptional service, so it's always disappointing to hear when a customer feels let down. One of our team will be in touch to discuss your experience. We hope you consider working with us again in the future and apologies for any inconvenience caused. Many Thanks. The team at strukta.

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