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2.3

Poor

TrustScore 2.5 out of 5

18 reviews

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2.3

All reviews

(18)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

Have been a Poco users for years now

Have been a Poco users for years now. Owning X3 pro and then F7 pro. Honestly, I feel their phones are good for the price point but their batteries really don't last that long.

About 2-3 years in and mine started draining faster. Perhaps I was gaming a lot so I do sometimes kept it charging while gaming. The phone does gets hot when I did that, perhaps harming the battery.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

bad battery and everything else

bad battery, slow phone, charging has a software bug when phone is at one percent it will not charge until its fully dead. software bug due to lazy and incompetent developers and engineers.
they also have an ongoing issue with their phones not being able to work smoothly with apps that use location, those apps detect a "rooted device" despite me using poco. Samsung works

15 December 2025
Unprompted review
Rated 1 out of 5 stars

The lady sitting at the billing counter…

The lady sitting at the billing counter just yells at me because I don’t know German. The exucutives at POCO seems they are least interested in showing items or to help any customer. While on the other hand people in IKEA are very friendly and are helpful. Location IKEA kaarst

9 May 2024
Unprompted review
Rated 1 out of 5 stars

Ref order number 0154000269

Ref order number 0154000269

If I could give this 0 stars I would I bought a Poco phone Back in December The 30th 2022 I sent the phone back on the 3rd of January as new untouched for a refund.
I watched the tracking as It was collected by dpd all way through to be in delivered to some other company called sb something, Who apparently checked the phones on behalf of poco,they did this they signed it off as fine. it was put through for a refund

On the 9th of January 2023 Poco claimed they refunded me. BS
Here we are on the 20th of February still no money in my bank refunded, they are absolute crooks I must have sent over 50 emails and I get the same reply which is disgusting from illiterate people that can barely struck the sentence Together, These people can't even speak English nor write it and have no interest in sorting anything. The thieving company have my money, lucky for me I bought on a credit card and they have charged back the company and I have my money however I'm still you emailing them on a daily basis to get my money back, so far having no luck, do not buy from these scumbags
If I log Into the order it still states processing refund well over a month later

Looking at these reviews I can see I'm not the only one been diddled by this company

30 December 2022
Unprompted review
Rated 4 out of 5 stars

I was on the market for good Android…

I was on the market for good Android phones for my son whose phone was smashed again at school. A little put off by the reviews here but I'm comfortable with xiaomi (parent company). Xiaomi are third biggest phone sellers worldwide (mostly china/india). I went for the poco f3 with rrp of £349 but regularly selling for under £250. Crazy good spec for the money. So yeh i wanted to trust the company. Ordered the phone on Friday, arrived on Tuesday. Paperwork showed it was shipped by:
Importer: Xiaomi Technology UK Limited
Address: Unit Part Ground Floor, North Wing, 100 Brook Drive, Green Park, Reading RG2 6UJ

But i have a few bad things to say that might put some off.
1. Ordering. It was hard to order. Website a bit bust. The bit where you enter an address there is a listbox that supposed to contain your city. It is empty. This is because i hadn't put a space in the post code 3 fields above. Not very obvious.
2. Dpd tracking. Yes you get an email with a broken dpd link. Clicking on it does nothing. Googling 'dpd xiaomi tracking' shows lots of others having similar problems. The tracking number is correct but you have too remove last 5 digits.
3. The phone comes with a lot of preinstalled apps. Pain to remove

The phone (poco f3) came with a case, charger and a mic-to-usb converter. Happy that delivery was quick and phone works well.

10 May 2022
Unprompted review
Show reviews in all languages. (18 reviews)

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