phs Compliance Reviews 

3,329
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and engineers are exceptionally professional, friendly, and very helpful during all on-site visits. People also deeply appreciate the prompt booking process, clear communication, and highly efficient customer service provided by the dedicated team from the very beginning of the process to the final end. Some reviewers were not happy with scheduling errors, unexpected no-shows, and delayed waste collections experienced across multiple separate appointments. Consumer feedback occasionally pointed out that service jobs were not always correctly entered into the system, requiring extra follow-up communication and causing repeated delays.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their friendly, professional, and efficient... See more

Service

Consumers find service to be positive, highlighting efficient bookings and professional technicians.... See more

Customer service

Customers report positive experiences with customer service, highlighting professional communication and a... See more

Response time

Customers consistently note positive experiences with response time, highlighting that every query is... See more

Booking process

Reviewers highlight positive aspects of booking process, noting that scheduling appointments is super easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today! ​I needed to update all the RAMS for our site maintenance folder a pretty big request involving m... See more

Company replied

Rated 5 out of 5 stars

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it a... See more

Company replied

Rated 5 out of 5 stars

Batt Cables Ltd. have used PHS Compliance for many years. Always provided an excellent and very professional service. Following a takeover of the company Jayne Shaw has made the switch very easy s... See more

Company replied

Rated 5 out of 5 stars

The Engineer arrived on time to the site, with a professional courteous manner already familiar with the site lay out . Being a lone worker he would keep in touch on site through phone calls, informin... See more

Company replied


Company details

  1. Electrical Engineer
  2. Electrical Installation Service
  3. Fire Protection Service

Written by the company

We help more than 2000 customers manage their built assets with asset data capture, statutory testing, planned maintenance and M&E installations.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(3,329)

285 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Badal Gurung was very professional

Badal Gurung was very professional. Did a very good job and very polite.

2 September 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you very much for taking the time to leave a great review for Badal. We are delighted to hear your feedback for him and will make sure this is passed on.

Rated 5 out of 5 stars

Ollie did an extremely good job with no…

Ollie did an extremely good job with no disruption and made everyone aware of what he was doing, he was polite and very observant of his surroundings and our health and safety policies

1 September 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Ollie! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Fixed Wire testing- remedial work

Remedial work
Badal the engineer was most efficient and thorough

28 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Badal! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh

Gentleman Riyadh, done great job for our site. He is very professional and top man. Thank you.

28 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Shout out to Bethany Lambert who helped…

Shout out to Bethany Lambert who helped organise my PAT testing. It was the first time I needed such a service and had no idea what to expect. She was clear, friendly and very supportive.
She handled the booking and took all the necessary details without much ado!

18 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Beth! We are delighted to hear your feedback and we look forward to speaking to you again soon.

Rated 5 out of 5 stars

A big thank you to Hollie Sumner!

A big thank you to Hollie Sumner who arranged our service of FWT, Emergency Lighting and Fire Extinguishers. Very easy to set up, particularly as I had not done this before. Would definitely recommend.

25 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Hollie! We look forward to seeing you again soon.

Rated 5 out of 5 stars

From making the booking to the engineer…

From making the booking to the engineer arriving highly recommended
Gary did a great job nothing to much trouble for him arrived at the time agreed

Thank you

24 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Gary! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great work from Wayne at Boots…

Great work from Wayne whilst attending our store! Highly recommend to everyone 💪

21 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Wayne! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service and very polite

Excellent service and very polite, our contractor today was Riyadh Wayne

21 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh was at our store

Riyadh was at our store. He was very efficient and hard working.

20 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service and worked around the…

Great service and worked around the logistics of our warehouse to make the job as simple as possible. Top marks to Riyadh!!

19 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Speedy response to a query

Speedy response to a query. Very polite and helpful.

11 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

A five star dealings

A five star dealings. Clear terms and condition and fully understanding of work and professional attitude towards work.

5 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Staff Jamie and Jason Williamson were…

Staff Jamie and Jason Williamson were very professional and helpful

5 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Jamie and Jason! We look forward to seeing you again soon.

Rated 5 out of 5 stars

PAT testing.

PAT testing was done by Johnathan Bates he was very efficient with no disruptions to clinical or reception staff. Very friendly easy to talk too nothing was too much for him very pleased with how it all went.

4 August 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you very much for taking the time to leave this great review for Johnathan. We are delighted to hear your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Incredible quick turnaround from Jasmin & Samantha!

Huge shout out to Jasmin Bradburn and Samantha Geddes at PHS for saving me a massive headache today!
​I needed to update all the RAMS for our site maintenance folder a pretty big request involving multiple documents. With other places or teams, you often end up having to chase things up or wait around, but Jasmin and Samantha had everything sorted in just a few minutes.
​Such a refreshing change to get that kind of speed and support. Thanks so much both, really appreciate your help today! Regards James.

28 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you, James, for taking the time to leave such a fantastic review.

We're delighted to hear that Jasmin Bradburn and Samantha Geddes were able to help you so quickly with updating the RAMS for your site maintenance folder. We understand that managing multiple documents can be a significant task, so it's great to know their prompt response saved you time and made the process stress-free.

Providing efficient, reliable support is something we strive for, and your feedback is a wonderful recognition of the dedication and hard work Jasmin and Samantha bring to their roles. We'll make sure your kind comments are passed on to them.

Rated 5 out of 5 stars

Riyadh great as always

Riyadh great as always. Good assist to the business.

28 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this great review for Riyadh. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Riyadh,

Riyadh,
Turned up on time, minimal disturbance, professional and polite.

24 July 2026
Unprompted review
phs Compliance logo

Reply from phs Compliance

Thank you for taking the time to leave this review. We look forward to seeing you again soon.

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