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LottoGo.com Reviews 

20,672
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 4,093 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff and customer service for being exceptionally helpful, polite, and quick to resolve issues, with many appreciating the professional and friendly approach of agents. The website is praised for its wide selection of games and overall reliability, contributing to a positive user experience, and reviewers consistently highlight the very fast payouts and withdrawals. However, some customers also noted issues with payment and withdrawals. A few people experienced difficulties accessing their funds, citing issues such as new verification requirements, difficulties with withdrawals, or account closures during withdrawal inquiries, alongside confusion about bonus-related withdrawal limits.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, politeness, and... See more

Website

People report positive experiences with the website, praising its ease of navigation, numerous game options,... See more

Service

Users describe positive interactions with service, highlighting excellent and brilliant service from staff... See more

Payment

Reviewers highlight ambiguous aspects of payment, with many praising fast payouts and easy withdrawals, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used LottoGo quite a bit now and one thing that genuinely stood out was the support from Kim .Super helpful, quick to reply, and actually felt like talking to a real person instead of copy an... See more

Company replied

Rated 5 out of 5 stars

Played here a while and really like it, loads of games, decent site, good promos pretty much daily and people on chat are always great, I’ve just had a deposit bonus issue and Kim has helped me quickl... See more

Company replied

Rated 5 out of 5 stars

Spoke with Adam today regarding my account verification, was starting to get tedious waiting for it to be done. Asked Adam if it could please be verified due to waiting for my withdrawal also and he d... See more

Company replied

Rated 5 out of 5 stars

person_ID=3338298 Amazing professional thoughtful service. My go to casino fast withdrawals excellent games i love playson which not many uk casino sites have highly recommend lottogo and Adam who... See more

Company replied


Company details

  1. Lottery Vendor
  2. Casino
  3. Gambling Service
  4. Lottery Shop
  5. Online Casino or Bookmaker
  6. Online Lottery Ticket Vendor

Written by the company

As most lotteries require for you to be a resident of the country in which they’re drawn, many of the world’s biggest jackpot amounts – including those famous US rollovers - have been out of reach until now! At LottoGo, you’ll get the opportunity to win huge cash prize amounts from wherever you are – whether that’s from the comfort of your own couch, or on the move with our mobile app.

Join our community of 3 million members!

Written by the company

LOTTOGO CASINO
LottoGo.com brings you a wide range of online casino games, including over 3,000 slots, live tables, and instant-win options from trusted providers. Whether you enjoy classic favourites or the latest releases, you can explore hundreds of games in a safe and responsible environment.
LOTTERY
We also offer access to some of the world’s most recognised lottery draws, giving players the opportunity to take part in games from the US and Europe - all from one secure platform.
LOTTOGO BINGO
We’ve got lots of different types of bingo available, each with different numbers of balls called, speeds, and ways to win! With no faff of paper tickets, the option to play in multiple bingo rooms at once and games running up to 24 hours a day!

New customer? Claim your first LottoGo bonus!

Join over 3 million other members


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(20,672)

4,053 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pure heavy scamming don't deposit

Pure heavy scamming don't deposit don't even join wish never permanently closed down only had 1 hour not even worth attempting win back lost customer & read this make right choice pick other site avoid all together scam each site

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Fun to play games

Fun to play games. Speedy withdrawal times and helpful customer support. No negatives!

11 July 2026
LottoGo.com logo

Reply from LottoGo.com

Greetings,

Thank you for the amazing feedback! Your satisfaction with LottoGo is truly appreciated.

Yours sincerely,
The LottoGo team.

Rated 1 out of 5 stars

Made a withdrawal 15 days ago

Made a withdrawal 15 days ago. Sent all documents and they all say approved / successful. They asked me questions about my bank and I answered. They have now gone silent and have not sent me my £125. Disgraceful customer service

21 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi Max

Thank you for sharing your feedback, and I’m really sorry to hear you’re still waiting on your withdrawal — that’s not the experience we want for any of our members.

To make sure this is resolved as quickly as possible, we’ll reach out to you directly on the email registered to your LottoGo account with an update and the next steps for your £125 withdrawal.

Thank you again for raising this — we’ll do everything we can to get this sorted for you.

Warm regards
Angela
LottoGo.com

Rated 5 out of 5 stars

I think the team on the live chat are…

I think the team on the live chat are amazing they always help you out and especially Cody today has gone above and beyond thank you Cody

23 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Good day,

Thanks for taking the time to share your experience! We're pleased you're having a smooth and enjoyable experience on LottoGo.

Respectfully,
The LottoGo team.

Rated 5 out of 5 stars

Great talking to Cody

Great talking to Cody 3578110

17 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hello,

We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.

Kind regards,
The LottoGo team.

Rated 2 out of 5 stars

The keno bonus you never own even after…

The keno bonus you never own even after you do everything in the promotion you never own no bonuses all you can do is play them out even if you win off a bonus you can never ever withdraw the money faults advertising. I had a game this afternoon deposit $100 got the $100 bonus and I played over $200 and won $114 went to withdraw all I could withdraw was $14 and because it was under $20 I couldn't withdraw nothing and the $100 I won of the bonus I can't touch it so the bonuses you advertised is faults advertisement and it's happened a few times I have taken screen shots and I go might go and see someone in government to do something about it

16 May 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi Denis

Thank you for taking the time to leave us a review

I have reached out to you for more information via TrustPilot, so we can look into this further

I look forward to hearing back from you

Kind regards
Cody
Lottogo.com

Rated 5 out of 5 stars

Ang was great

Ang was great

23 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hello,

We’re grateful for your feedback! We’re grateful to hear LottoGo is working well for you.

Kind regards,
The LottoGo team.

Rated 5 out of 5 stars

Amazing experience with Cody.

Amazing experience with Cody.
Thank you 😊

15 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Good day,

Your kind words mean a lot to us! We're delighted that you're finding value in your time with LottoGo.

Sincerely,
The LottoGo team.

Rated 5 out of 5 stars

Spoke with Kim

Spoke with Kim, kind and helpful

22 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.

With appreciation,
The LottoGo team.

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience and easy to work due to kim helping me out with general queries

22 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.

With appreciation,
The LottoGo team.

Rated 5 out of 5 stars

Service amazing

Kim the best agent ive had. Efficiant and very helpful :) 10/10

22 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

Your kind words mean a lot to us! It's fantastic to hear that LottoGo is meeting your expectations.

With appreciation,
The LottoGo team.

Rated 5 out of 5 stars

Kim was very helpful good customer…

Kim was very helpful good customer service quick response

22 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

Very good customer service

Very good customer service

22 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.

Best wishes,
The LottoGo team.

Rated 5 out of 5 stars

Cody really helped with my issue

Cody really helped with my issue! 3558692 is membership! Recommended 💯

22 July 2026
Unprompted review
LottoGo.com logo

Reply from LottoGo.com

Hi there,

We truly appreciate your review! Your satisfaction with LottoGo is truly appreciated.

Best wishes,
The LottoGo team.

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