Online shop the worst - physical shop the best.
On September 29, 2025 I placed an order for some wine to take advantage of both offers but also to avoid paying the new tariffs taking effect from October 1, 2025.
The following day I received the confirmation and the payment was taken from my account.
Despite several visit to the store in Copenhagen my order never arrived as instructed.
Today, October 7, 2025 I once again visited the store to no avail.
The staff in shop were very helpful and offered to replace the order from their own stock do I shouldn’t have to visit first the 5th time without my wine.