LiveFootballTickets Reviews 

20,961
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 4,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and communication, often highlighting the smooth and efficient ordering process. Many people found the user experience to be fantastic, leading to memorable days out and amazing stadium visits. Reviewers frequently mentioned securing great seats, often very close to the action, which significantly enhanced their overall enjoyment. However, some customers also noted issues with ticket delivery and validity, with instances of tickets arriving very late, not being received as expected, or being invalid at the turnstile. A few people also felt that these problems detracted from their experience, leading some to advise against using the service.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, efficient, and... See more

Order

Users describe positive interactions with order, with many finding the ticket purchasing process easy, quick,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as great, effortless, and... See more

Website

Clients share ambiguous opinions on website, with many reviewers praising its ease of use for purchasing... See more

Location

Reviewers highlight positive aspects of location, with many traveling from various places like Australia and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this site by accident. Promised a lot, and boy, did they deliver. Slick ordering process and flawless service. Very, VERY impressed with their service. Had one query about my order which wa... See more

Rated 5 out of 5 stars

I’ve used LiveFootballTickets a few times now and yes it’s expensive but so are all the other resale sites. I’ve never had an issue, tickets are sent promptly and download to apple wallet with one cli... See more

Rated 5 out of 5 stars

First time I’ve ever purchased football tickets (FA cup final) so was extremely nervous about whether it would all work but there was no need to worry. Tickets came through 5 days before the match, I... See more

Rated 5 out of 5 stars

I was dubious at first but the whole process was easy, fast and reliable. Any questions I had were responded to promptly and answered in full. Would definitely recommend and use again. Tickets... See more


Company details

  1. Event Ticket Seller
  2. Soccer Store

Written by the company

LiveFootballTickets is a leading secondary marketplace for purchasing football tickets. With a user-friendly interface and a wide selection of matches from top leagues around the world, LiveFootballTickets makes it easy for fans to secure their tickets to live matches. LiveFootballTickets is committed to providing the best customer experience possible, with quick and reliable service and a secure purchasing process. Whether you're a die-hard fan or just looking for a unique sporting experience, LiveFootballTickets has you covered. Join the thousands of satisfied customers who have relied on LiveFootballTickets to make their football dreams a reality.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 9% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.7

All reviews

(20,961)

4,496 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Unusable tickets

Under no circumstances should anyone use this site to purchase tickets!
I purchased tickets for Manchester United v Nottingham Forest in May and upon attempting to scan the tickets at the turnstiles, it became obvious that the tickets could not be used. The tickets where then taken off me by the club and I had to buy two more to attend the match.
Thankfully, my bank refunded the amount but please stay away from this site as it is a quite shady operation

17 May 2026
Unprompted review
Rated 5 out of 5 stars

One day i bought a ticket for…

One day i bought a ticket for Manchester home game of champions league match and we went to Manchester . it was 2 hour to start match and i couldn’t find tickets in my email then i realised there was small mistake while i put my email when buying . i immediately sent email to them to send tickets to next email but i was thinking they won’t check mail this quickly and i have to go back and all the money and time would go waste i was looking to buy train tickets to go back but they sent me tickets within few minutes, iam very thankful to livefootball ticket team for great quick response. i recommend everyone to buy tickets from this platform

12 October 2025
Unprompted review
Rated 5 out of 5 stars

England World Cup tickets…

Recently bought England World Cup tickets. Had trouble with the FIFA app so couldn’t transfer the tickets to my name. Livefootballtickets were brilliant and very helpful. Very fast help through the email comms and all sorted very quickly. Communication and customer service support is top notch. 100%, 5 star!!!⭐

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Superb! Easy to purchase a ticket. I had a live customer service chat once, the staff member was so polite, helpful and informative. I loved the communication after purchase. On the match day they contacted me on WhatsApp if I want an upgrade on my tickets for free and after my confirmation I got my tickets within a minute. Great experience, thank you.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

This is the best and most trusted…

This is the best and most trusted website to get your tickets to any world event. I have used them 3 times throughout the years, I have used other sites for football matches and they are so transparent and fast, the first time I used them was in 2018 for a Roma match and then made the mistake to use a different site for the PSG match in April and they were terrible, from the website, customer service and responses. this is the only site I trust and use!

8 April 2026
Unprompted review
Rated 1 out of 5 stars

This company is an absolute disgrace

This company is an absolute disgrace! I bought tickets to the World Cup 2026 in December 2025. The World Cup starts today and I have been trying to get hold of my tickets every day for 2/3 weeks and multiple employees/agents have failed to close out the problem. I fly to US this weekend without tickets, and nobody has had the decency to even call me to try and help. All I have received is the exactly same ticket download instructions every day that has not worked. I have been a loyal customer but now I am done with such Mickey Mouse behaviour/customer service. Please make sure you check the T&Cs before making a purchase because it says they don’t have to give you a refund unless the game/event is cancelled, so this simply means that they can take your money but don’t actually have to provide you with a product/tickets. 🤬

1 June 2026
Unprompted review
Rated 1 out of 5 stars

Don't use this service!

Don't use this service!
I bought Tickets for Liverpool vs. Chelsea on 9th of May and was promised to receive the tickets one week before the match via email.
In the end we were running around a pub with about 100 other nerved fans to find a so-called agent who finally handed mobile phones to us with tickets on them that were assigned to other persons, who obviously sell their tickets for about 10 times the original price to stupids like we were. Untill after passing the gare I was afraid that we would be refused because we were obviously not the person owning this phones.
It seems there is a whole business run by someone registering as s fan to get tickets and then selling them via this platform earning a good amount of money.
Better buy fan journey in your travel agency!
M. W.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID. Bought tickets for the World Cup, Livefootballtickets accepted the sale and then cancelled it days before the event with no offer of replacement tickets and didn’t honour their 150% guarantee. Steer clear

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Be very careful with these fraudsters

Be very careful with these fraudsters. Paid £160 each for 2 tickets for the Champions League screening at the Emirates on Saturday. Was refused entry and referred to the Box Office who informed me that the tickets simply weren't valid. Unsurprisingly there isn't an emergency phone number (or indeed any other type of direct contact number) so nothing I could do about it on the day. Referred all this to livefootballtickets.com who who refused a refund effectively accusing me of lying about the whole matter and also because I didn't launch an immediate complaint instead of waiting a whole 48 hours! Cowboys is the nicest word I could use and had Arsenal actually won and I had been deprived of attending the event my words would be a lot stronger than they are now. Don't go near them.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

The team were quick

The team were quick, helpful and really responsive. Really pleased to have worked with them - what felt like just ordering tickets was made easy, quick and fast and they were super responsive to my queries.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

A Success and a Great Experience (Again)

One always has a bit of trepidation about these ticket sales, but Livefootball staff responded to my questions promptly and walked me through the process. Once again, a success and a great experience. Thanks all.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

Scam - Don't buy it

Scam. I bought a second hand ticket thru LiveFootball for West Ham x Arsenal and could get into the stadium. The ticket face value was 85 pounds and I paid 266,95USD. Complaining with West Ham customer service they were already prepare telling me (and hundreads of others) that buying a resale ticket is forbidden and criminal ofense. They gave me a paper to register the episode (looks like very normal nowadays in England) and said they would try to get my money back. This LIVEFOOTBALL is a scam. Nobody answer me, I registered my experience and no answer whatsoever. Now, I'm trying thru my credit card, but apparently they don't understand what scam is - they want me to provide them receipts and confirmations that I was scammed? I mean, ask for the bad guys a confirmation they made me as fool (and hundreads of others) ? Insane. Don't buy it guys, SCAM !

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect can’t complain one bit ngl I was very unsure and worried it wouldn’t work but I was proven wrong and was extremely happy and grateful, thank you 🙏🏻

24 May 2026
Unprompted review

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