All was well ! Very easy bidden process. Perfect follow up and information by e-mail in relation to winning the bid, payment, shipment, etc. Precise and fast delivery All was good 👍
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We were particularly impressed with the shipping, although it was somewhat slow. It was very easy to order shipping, and even though the delivery took some time, it was compensated by the fact that th... See more
Company replied
The actual bidding process—handling the bids, the hammer fall, and the packing at Lauritz—was incredibly smooth, and overall, it was a great experience. However, the item had to be delivered / transpo... See more
Company replied
I've read a lot of negative reviews after I won my bid but have to say it doesn't echo my experience. I bought a good quality bike for relatively cheap. The only downside would be it was difficult to... See more
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Company details
About Lauritz.com
Written by the company
Dette er det nye Lauritz.com, som blev overtaget af ny ejer i august 2023. Vi overtog aktiviteterne fra det tidligere Lauritz.com efter konkursen og driver i dag Danmarks største auktionshus med de samme dedikerede eksperter og auktionshuse, som mange allerede kender.
Gennem Lauritz.com forbinder vi købere og sælgere over hele landet og åbner dørene til en verden af kunst, design, møbler, antikviteter, smykker og ure.
Lauritz.com står i dag for gennemsigtighed, kvalitet og troværdighed – med landsdækkende auktionshuse i Hørsholm, Brøndby, Roskilde, Odense, Vejle, Aarhus, Aalborg og på Bornholm.
Vi bygger videre på Lauritz’ stolte historie – men under nye ejere og med et klart fokus på service, bæredygtighed og tillid. Det gamle Lauritz.com er fortid; i dag arbejder vi målrettet for at give både sælgere og købere en tryg og professionel auktionsoplevelse.
Gennem Lauritz.com forbinder vi købere og sælgere over hele landet og åbner dørene til en verden af kunst, design, møbler, antikviteter, smykker og ure.
Lauritz.com står i dag for gennemsigtighed, kvalitet og troværdighed – med landsdækkende auktionshuse i Hørsholm, Brøndby, Roskilde, Odense, Vejle, Aarhus, Aalborg og på Bornholm.
Vi bygger videre på Lauritz’ stolte historie – men under nye ejere og med et klart fokus på service, bæredygtighed og tillid. Det gamle Lauritz.com er fortid; i dag arbejder vi målrettet for at give både sælgere og købere en tryg og professionel auktionsoplevelse.
Lauritz.com support - Vi er her for at hjælpe!
Written by the company
- Har du brug for hjælp?
- Vi sidder klar til at hjælpe. Send os en mail på support@lauritz.com eller ring på 44509800.
- Find også hjælp online
- Vidste du, at du kan finde svar på en lang række spørgsmål direkte på hjemmesiden her: https://www.lauritz.com/da/om-os/sporgsmal-og-svar
- Har du gode idéer?
- Hos Lauritz.com er vi altid lydhøre overfor gode forslag og idéer, der kan bidrage til at øge brugervenligheden - og dermed være med til at serviceoplevelsen bliver endnu bedre. Skriv til os på support@lauritz.com
Contact info
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 48 hours
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Buying from Lauritz was a positive experience
All was well !
Very easy bidden process.
Perfect follow up and information by e-mail in relation to winning the bid, payment, shipment, etc.
Precise and fast delivery
All was good 👍
22 August 2026
We were particularly impressed with the…
We were particularly impressed with the shipping, although it was somewhat slow. It was very easy to order shipping, and even though the delivery took some time, it was compensated by the fact that the very big lot of fragile items (porcelain) was individually packed in "bubble wrap", and all items survived the journey without damage.
14 August 2026
Reply from Lauritz.com
Hi Peter
Thank you for your thorough feedback.
We're glad to hear that the packing was sufficient.
We'll take your feedback regarding delivery times with us in our process with the shipping company.
Best regards,
Lauritz.com
Reply from Lauritz.com
Hi Seyed
Thank you for your feedback, it means the world to us that you appreciate our great service.
Best regards,
Lauritz.com
For the first time - refund
For the first time, I did not want to keep what I bought - that was not a problem at all. They were very helpful and within 5 days I had my money back.
I have bought a lot through the years, and I have always been very happy, about the way they have handlet me as a customer. Always great service!
6 August 2026
Reply from Lauritz.com
Hi Catja
Thank your for your valued feedbeck.
We're very happy to hear that you always experience great service, and that your cancellation proces was as to be expected.
Best regards,
Lauritz.com
Reply from Lauritz.com
Hi Ingunn
Thank you very much for your feedback.
We're happy to hear that you appreciate our nice staff and the possibility of flexibility about collection.
Best regards,
Lauritz.com
The auktionpart good - the transportation not so good!
The actual bidding process—handling the bids, the hammer fall, and the packing at Lauritz—was incredibly smooth, and overall, it was a great experience. However, the item had to be delivered / transported by DSV/Schenker. That part didn't go particularly well; you simply can't rely on the delivery arrangements made with them. The scheduled delivery window was Thursday between 7 AM and 5 PM—requiring someone to be present at the address—but unfortunately, they didn't arrive until the following Monday... hmmm.
22 July 2026
Reply from Lauritz.com
Hi Jesper
Thank you very much for your great review.
We are very happy that the bidding process went smoothly and that you had an overall great experience with Lauritz.com.
It's regrettable that the delivery of the items didn't meet your expectations.
Best regards
Lauritz.com
Reply from Lauritz.com
Hej Lars
Tak for den flotte anmeldelse.
Det glæder os at høre, at du havde en god oplevelse, og at alt forløb uden problemer.
Venlig hilsen
Lauritz.com
Love the place the things items and…
Love the place the things items and staff all is perfectly great
12 July 2026
Reply from Lauritz.com
Hi Lucifer
Thank you very much for the wonderful review.
We're very pleased to hear you love the place, and found the items and staff perfectly great.
Best regards
Lauritz.com
Good service
13 July 2026
Reply from Lauritz.com
Hi Kirsten
Thank you very much for the lovely review.
It means a lot to us that you had a positive experience.
Best regards
Lauritz.com
I was happy for my buying a painting of…
I was happy for my buying a painting of a well known Danish artist. And it was delivered well.
4 July 2026
Reply from Lauritz.com
Hi Michael
Thank you very much for the lovely review.
We're pleased to hear you were happy with your purchase and that it arrived well.
Best regards
Lauritz.com
Lauritz.com is back in Business as a…
Lauritz.com is back in Business as a company you can deal with again. High service level and attractive prices
14 July 2026
Reply from Lauritz.com
Hi Birgit
Thank you very much for the great review, it means a great deal to us.
Best regards
Lauritz.com
I had not paid immediately but received…
I had not paid immediately but received a notice about it for which I was grateful. Also packing was very good.
4 July 2026
Reply from Lauritz.com
Hi Anneli
Thank you very much for the lovely review.
We're pleased to hear that our notices regarding payment were well received and that the package arrived in good condition.
Best regards
Lauritz.com
Reply from Lauritz.com
Hi Bjarne
Thank you for your excellent feedback, it means a lot to us.
Best regards,
Lauritz.com
Terrible packing quality caused transport damage.
Do not buy the overpriced PARCELS from LAURITZ, as their bad packing technology is just blamed on GLS as transport damage despite the reason is LAURITZ terrible packingquality... Being in contact with LAURITZ so called customerservice by e-mail is just a copy paste correspondance which does not help you as a buyer.
13 June 2026
Reply from Lauritz.com
Hi Jack
Thank you for your feedback, it is very important to us.
We've reviewed your case, and there seems to be a misunderstanding. We'll reach out to you via email, so please keep an eye out.
Best regards
Lauritz.com
Reply from Lauritz.com
Hi Renu
Thank you very much for your kind feedback.
We're happy that you experienced our good customer service.
Best regards
Lauritz.com
I like that your price is final with…
I like that your price is final with commission included . Makes it much easier to buy and calculate.
I don't buy more items with Lauritz.com because you charge storage fee af 150 dkk for each item per week in your warehouse. I have deals with an other auction house in Denmark that they keep my items for free all the time I need. since I live abroad I need this service .
because of this I hardly ever buy at Lauritz. com. too stressful and costly in warehouse cost thank
12 June 2026
Reply from Lauritz.com
Hi Jan
Thank you for your detailed feedback.
We do have standard conditions for storage, but you can always reach out to our customer support (support@lauritz.com), if you need extra time for collection. Please don't let this hold you back.
Best regards
Lauritz.com
Reply from Lauritz.com
Hi Carsten
Thank you for a great review. We'll make sure to share your kind words with our colleagues in Vejle.
Best regards
Lauritz.com
Very friendly service
Very friendly service, and it’s nice to know that when you’re bidding, the final price is the one shown and you don’t need to add extra costs.
5 June 2026
Reply from Lauritz.com
Hi Roberto
Thank you for your great review. We're happy that you're happy with our bidding structure - and of course that you had very friendly service.
Best regards
Lauritz.com
Lithography damaged in preparation for…
Lithography damaged in preparation for shipment. NO respond to my message at reception of it
5 May 2026
Reply from Lauritz.com
Hello Thierry
Thank you for taking your time and sharing your feedback.
We're very sorry to hear of this situation. I can confirm that your email has been recieved by our support and forwarded to the local branch which handled the item in question. It seems unfortunatly that the case somewhere in between has fallen through the cracks.
We've just reached out to a colleague and asked that they get in touch with you ASAP for a quick solution.
Best regards
Lauritz.com
Reply from Lauritz.com
Hi Claes
Thank you for sharing your feedback - it means a lot to us.
Best regards
Lauritz.com
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