Reply from KIWI Vapor
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Company details
About KIWI Vapor
Written by the company
Fondata nel 2019, KIWI si è rapidamente affermata come uno dei brand di riferimento nel settore del Vaping, grazie a una combinazione vincente di tecnologia, design e attenzione alla salute. Oggi, oltre 3 milioni di persone in più di 45 paesi hanno scelto i nostri dispositivi, disponibili in oltre 40.000 punti vendita nel mondo.
Il nostro successo è supportato da una rete globale di oltre 60 partner, uniti dalla stessa visione: rendere il Vaping più accessibile, affidabile e innovativo. Ogni prodotto KIWI è progettato in Italia, con grande cura per i dettagli, i materiali e l’esperienza d’uso.
Offriamo una gamma completa di soluzioni per ogni esigenza:
• Sigarette elettroniche monouso – KIWI GO ideali per chi cerca praticità senza pensieri.
• Dispositivi ricaricabili – KIWI 1, KIWI 2, KIWI Spark e KIWI GO+ e KIWI GO+ mini, pensati per chi vuole personalizzare l’esperienza.
• Liquidi KIWI – KIWI Flavors e IWIK Flavors, disponibili in una vasta gamma di gusti e livelli di nicotina.
La nostra missione è chiara: migliorare la qualità della vita delle persone offrendo un’alternativa al fumo più evoluta, sostenibile e soddisfacente.
Visita il nostro sito web
Il punto di forza di KIWI
Written by the company
- Assistenza dedicata e continua
- Offriamo assistenza continua con un team dedicato e professionale. Ogni cliente è seguito passo dopo passo, dall’acquisto all’utilizzo. I nostri dispositivi combinano design, qualità e tecnologia all’avanguardia.
Design progettato in Italia
Un taste italiano, massima affidabilità
Curiamo ogni dettaglio per offrire dispositivi affidabili, durevoli e in linea con le esigenze dei nostri clienti.
Scegliere KIWI significa affidarsi a un marchio che mette al centro innovazione, estetica e performance.
Contact info
Italy
- www.kiwivapor.com
Scopri i migliori dispositivi KIWI
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Reply from KIWI Vapor
The volunteer didnt know english…
The volunteer didnt know english properly. She even said she will explain in english in each space after Italian but she didnt. If she would have mentioned earlier we wouldnt have wasted time in the queue and rather experienced better exhibitions
Reply from KIWI Vapor
Poor quality! AVOID - UK
This company is a joke. Products seem ok at first but the quality is shocking!! Slap dash at its finest. READ reviews before you buy! They rely on volume so they don’t have to care about quality clearly. Can’t even get their liquids in the uk either so you’re literally buying a chunk of cheap plastic and you have to sub it with bits from other vape companies. A sham AND scam rolled into one!
pessima assistenza
pessima assistenza, ho una kiwi limited edition, per cui il rivenditore non mi può fornire assistenza, chiamo il numero del customer service che mi dice di prenotare online la chiamata, vado sul portale e non mi da la possibilità di prenotare la chiamata. praticamente tra sigaretta e accessori ho speso più di 80 euro e la sigaretta devo buttarla. pessima esperienza!
Stay Away!
My device is supposed to have 2 years of warranty. The pod broke and i contacted their official website. With an automated reply, they informed me to take it to the authorized reseller in my country (Cyprus). I did! They did not offer a replacement as they should because they claimed it's "liquid damage" (apparently thats the excuse they give to everyone). They had it for a month and they called me it was fixed. However, they had the nerve to ask for 10 euros!!! Shame on them. I contacted the official website of kiwivapor.com again to argue my case but they have not replied. Not only that, but when i shared my experience on their facebook page, they blocked me! A shady company, with shady products and practices and an awful, inexistent customer service. Stay away from them and save your 75-80 euros for a product that will break in 2 months tops! There are much better (and cheaper) alternatives out there.
Disappointed
I contacted kiwivapor.com because device stopped working after 2 months. I was promised 3 years warranty! Ticket was created and CS replied and refered me to local dealer Nicorex. Local dealer first told me, the product I own is not original one, that original one has different color, much darker shade. I presented receipt and serial nr that matched with producer one that I registered on kiwivapor.com. Then local dealer in estonia Nicorex told me, well it still not covered by warranty because it has 'liquid damage'. Another shady explanation to sneak out of warranty Advised to throw it away and buy a new one. Totally unreliable device and unprofessional service. Would not recommend.
Poor Website and Unreliable Customer Service :(
I got this as a gift from a friend, and I wanted to order more filter tips. I visited their website to order the filters, but I couldn't create an account. Kept trying for days and gives error. When I sent an email to support, they reply after several days asking what's the problem which I explained. Then, nothing happens.
Very poor customer service and unreliable company :(
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