Well overall I think is a good product how ever it hasn't worked on the 2 devices I have tried it on one is due too YouTube app needs update and I can't recall what the other issue was
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Review summary
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What people talk about most
Reviews shaping this summary
I really enjoyed using FocuSee. It is simple, smooth, and makes screen recordings look much more professional with very little effort. I have tried similar tools before, but FocuSee feels easier and... See more
Company replied
Nothing can beat FocuSee I use FocuSee on a daily base and I couldn't be happier with it. Honestly this tool makes your life so much easier for recording videos and saves you a ton of time that yo... See more
Company replied
When Apple stopped suporting I-Pods you could not sync any new music. I tried all sorts of different software that purported to allow syncing but they did not recogonise an I-Pod as a device(even tho... See more
Company replied
Company details
Information provided by various external sources
iMobie Inc., established in 2011, is an advanced software developer dedicated to making the digital life simpler for all iOS, Android, and Mac users worldwide. We believe that all our efforts are worthwhile since over 8 million happy users have been served by iMobie products and services.
Contact info
United States
- cs@imobie.com
- www.imobie.com
3.3
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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FocuSee hits the sweet spot between simplicity and professional output
We don't often leave reviews, but FocuSee is deserving of one. After trialling multiple video editing solutions, we took the plunge with FocuSee V1 on a lifetime subscription back in April 2025 - and it's been one of the best software decisions we've made.
For us, FocuSee hits the sweet spot between simplicity and professional output. We use it regularly to create tutorials and explainer videos both for our own business and for clients, and the results consistently look polished without requiring hours of editing.
Two features in particular have transformed our workflow: the webcam integration makes adding ourselves to screen recordings seamless and natural, and the voice capabilities mean we can produce professional-sounding narration quickly and affordably.
What used to take significant time and outsourcing budget we now handle entirely in-house.
The time and cost savings have been substantial. FocuSee has genuinely paid for itself many times over - both in terms of the editing hours saved and the external production costs we no longer need.
Although not needed more than once or twice over the past year, their support has been responsive and helpful. We would highly recommend
13 May 2026
Unprompted review
Reply from iMobie Inc.
Dear Jerry Figueroa-Lee,
Thank you very much for taking the time to share such a thoughtful and detailed review!
We are truly delighted to hear that FocuSee has become such a valuable part of your workflow and that it is helping you create high-quality tutorial and explainer videos with ease. It’s especially great to know that features like webcam integration and voice capabilities have helped you save both time and production costs while keeping your content professional and polished.
We also sincerely appreciate your kind words about our support team. Even though you have had limited need to contact us, we are glad to know that your experience has been positive when assistance was required.
Your recommendation and support mean a great deal to us, and we are very grateful for your trust in FocuSee over the past year.
If you ever need any help in the future, please feel free to reach out anytime.
Best regards,
iMobie Support Team
I purchased FocuSee 1-Year Subscription…
I purchased FocuSee 1-Year Subscription ($57.99) on April 18, 2026. Within iMobie's published 60-day money-back guarantee window, I requested a refund.
Across two replies, support (Sissi) has:
1. Asked me to debug the product instead of processing the refund, despite my clear request.
2. After my second clear confirmation, asked for
"Android/iOS device details" — irrelevant, since
FocuSee is a macOS application.
3. Repeatedly asked which "other software" I switched
to, again as a precondition to refund.
The 60-day guarantee is published on iMobie's own
refund policy page. No AI credits were consumed. The
request is straightforward and within policy. The
pattern of deflective questions reads as a retention
tactic to delay the refund window rather than honest
support.
Rating reflects refund-process experience, not product
functionality.
12 May 2026
Unprompted review
Reply from iMobie Inc.
Dear Andrey Zenin,
Thank you for taking the time to share your detailed feedback, and we sincerely apologize for the frustration and inconvenience you have experienced.
We understand your concern regarding your refund request for the FocuSee 1-Year Subscription purchased on April 18, 2026, and we are sorry that the previous communication did not meet your expectations. Since your request is within our 60-day money-back guarantee period, it should be handled in accordance with our official refund policy.
We also apologize for any confusion caused by the questions asked during the support process. In some cases, our team may request additional information to better understand the usage scenario or to identify potential technical issues; however, we understand that your request was clearly focused on a refund, and this should have been handled more directly.
If your refund has not yet been completed, please kindly contact our support team again and clearly state that you are requesting a direct refund. Our colleagues will prioritize your case and ensure it is reviewed and processed as quickly as possible.
We truly value your feedback, as it helps us improve both our support process and customer experience.
Best regards,
iMobie Support Team
Reply from iMobie Inc.
Dear Customer,
Thank you for your feedback, and we are very sorry to hear about your experience.
We would like to help you resolve the issue as quickly as possible. Could you please provide more details about the problem you encountered, such as your device model, system version, and a brief description of what happened when you tried to use the software? If possible, screenshots or logs would also be very helpful for our technical team to investigate further.
You can also contact our support team directly at cs@imobie.com, and we will do our best to assist you step by step until the issue is resolved.
We appreciate your patience and look forward to helping you.
Best regards,
iMobie Support Team
When Apple stopped suporting I-Pods
When Apple stopped suporting I-Pods you could not sync any new music. I tried all sorts of different software that purported to allow syncing but they did not recogonise an I-Pod as a device(even though their publicity said they did). I then found Anytrans and the software is brilliant, it recognised the I-Pod as a device and allowed me to easily transfer any new music to the I-Pod. Thank you Anytrans, you did exactly what you said on the tin.
25 April 2026
Unprompted review
Reply from iMobie Inc.
Dear Mr Peter Bates,
Thank you very much for sharing your experience and kind feedback!
We are truly pleased to hear that AnyTrans was able to recognize your iPod successfully and help you transfer your music easily, especially after you had difficulties with other tools. It’s great to know that the software worked as expected and made the process simple for you.
Your support and trust mean a lot to us, and we really appreciate you taking the time to leave such encouraging comments.
If you ever need any assistance in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
Great app
First, the price is very reasonable. I only need to unlock 2x iphone but the price is for 5, Can u imagine that. Having paypal as a mode of pay is very smart. No one wants to put his credit card online and with Paypal you know the company is legit. Most of all the apps works very well , it does what it promised. I totally recommend this product.
30 April 2026
Unprompted review
Reply from iMobie Inc.
Dear Arniski,
Thank you very much for your kind feedback!
We are truly happy to hear that you are satisfied with the pricing, payment options, and overall performance of our product. It’s great to know that PayPal provides you with added confidence and convenience, and that the software has fully met your expectations in helping you unlock your devices.
Your recommendation means a lot to us, and we sincerely appreciate your support and trust.
If you ever need any assistance in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
Pretty straightforward process
Pretty straightforward process. Great tool which allowed me to bypass FRP lock in a few minutes for one of my old Samsung devices.
14 April 2026
Unprompted review
Reply from iMobie Inc.
Dear Customer,
Thank you very much for your kind feedback!
We are delighted to hear that you found the process straightforward and that our tool helped you successfully resolve the FRP lock on your Samsung device quickly.
Your satisfaction means a lot to us, and we are glad our product could assist you effectively with your device.
If you ever need any further support or have any questions in the future, please feel free to contact us anytime.
Best regards,
iMobie Support Team
THANK YOU SO MUCHHHHH I JUST BROUGT A…
THANK YOU SO MUCHHHHH I JUST BROUGT A PHONE WITH MDM LOCKED AND THIS APP HELPED ME A BROKE THAT THE THING I CAN DO BYPASS IT
I LOVE YOU I LOVE YOU I LOVE YOU
19 April 2026
Unprompted review
Reply from iMobie Inc.
Dear Andrew,
Thank you so much for your enthusiastic feedback! We’re really glad to hear that our product was able to help you with your device.
It means a lot to us to know that you had a positive experience. If you have any questions or need further assistance in the future, please don’t hesitate to reach out.
Thank you again for your support!
Best regards,
iMobie Support Team
I had a great experience using Focusee…
I had a great experience using Focusee for screen recording. Earlier i used OBS for recording and Adobe Premiere Pro for editing. Managing multiple views and animations took 6 to 7 hours for a single video. It slowed me down and shifted my focus away from actual content creation.
Focusee solved this problem for me. My editing time is now down to around 10 to 15 minutes. The workflow feels smooth quick and efficient and I can focus more on creating rather than editing the content. I now recommend Focusee to every creator and to my students who are starting their content creation journey.
13 April 2026
Unprompted review
Reply from iMobie Inc.
Dear Sushil Kumar,
Thank you for your wonderful feedback. We’re truly delighted to hear about your positive experience with FocuSee.
It’s great to know that FocuSee has significantly improved your workflow and helped reduce your editing time from hours to just minutes. Making the content creation process smoother and more efficient is exactly what we aim for, so it’s very rewarding to hear that you can now focus more on creating rather than editing.
We also truly appreciate your recommendation to other creators and your students. Your support means a lot to us and motivates us to continue improving the product.
Thank you again for choosing FocuSee.
Best regards,
iMobie Support Team
Complete waste of time doesn’t do …
Complete waste of time doesn’t do nothing as for the refund if not satisfied you conveniently don’t reply to the emails requesting a refund if I could give it no stars I would nice money making scheme
25 March 2026
Unprompted review
Reply from iMobie Inc.
Dear Nigel Little,
Thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must be.
We sincerely apologize if you did not receive a timely response regarding your refund request. This is not the level of service we aim to provide. There may have been a delay or issue in communication, and we truly regret any inconvenience caused.
Please kindly reach out to us again at cs@imobie.com
with your order details, or resend your previous email if possible. We will prioritize your case and ensure it is properly reviewed and handled as soon as possible.
Your feedback is very important to us, and we are committed to improving both our product and customer support experience.
Thank you for your patience and understanding.
Best regards,
iMobie Support Team
Does not work
I purchased the product and it did not work. I just kept getting that my device was not connected. But then to get further assistance, I had to pay more money. I made the purchase less than 2 hours ago. I have requested a refund. Let's see if they are honest.
7 April 2026
Unprompted review
Reply from iMobie Inc.
Dear Cara,
Thank you for your feedback, and we’re truly sorry to hear about your experience.
We understand how frustrating it must be to encounter connection issues right after your purchase, especially when you were expecting the product to work smoothly. Please rest assured that additional payment is not required to receive technical support — our team is always here to assist you.
Regarding your refund request, we have received your feedback. If your order is within our refund guarantee period, it will be reviewed and processed accordingly.
In the meantime, if you’re open to it, you may also contact us at cs@imobie.com
with more details about the connection issue (such as your device model and a screenshot of the error). Our technical team will do their best to help resolve it as quickly as possible.
We sincerely apologize again for the inconvenience caused and appreciate your patience.
Best regards,
iMobie Support Team
ITunes
I have been an iTunes consumer for as far as I could recall, and AnyTrans has proven to be of an enormous help in converting imported music from physical format to transmitted mode. The repeated conversion has made life convenient ever since those days when iTunes came to apply for the first time. Ever since those days when iTunes was first released, I immediately started surrendering. The ability to seek transmitted music is indeed importable or downloadable. The imported music in their entirety have all seen into physical format and transmitted mode indeed; indeed, the simultaneity I have come to confide and concede within; AnyTrans has all made the conversion possible once more. While I look forward to greater audio conversion in the future, each physical format and transmitted mode may have seen into newer software updates of or related to audio recordings that may cost an entire subscription (hence the four star rating, at least for me). In order to seek each complimentary software update of or related to audio recordings, the iTunes Library is entirely personable to its ownership when compared to the iTunes Store. Each importable music or downloadable music may even go so far as to seeking AnyTrans in cases involving jewel cases. Each jewel case is indeed physical format bound to convert to transmitted mode. While I recommend the iTunes Library, for future references, AnyTrans could certainly prove to be of help; for future references, there is a likely case scenario of seeing into any choice of software update of or related to audio recordings, including the iTunes Library; crank it up!
michael.chang.5682944
6 April 2026
Unprompted review
Reply from iMobie Inc.
Dear Michael,
Thank you so much for taking the time to share such a detailed and thoughtful review!
We’re truly delighted to hear that AnyTrans has been helpful in managing and converting your music collection, especially when working with both physical formats and digital libraries over the years. It’s great to know that the software has made your experience more convenient and supported your long-term use of iTunes.
We also appreciate your feedback regarding audio conversion and future updates. Your insights are valuable, and we will certainly share them with our development team as we continue to improve the product and expand its capabilities.
If you ever have suggestions or need assistance, please don’t hesitate to reach out — we’re always here to help.
Thanks again for your support!
Best regards,
iMobie Support Team
Very helpful to create demo videos
Very helpful to create demo videos as a solo designer. Thank you!
31 July 2025
Unprompted review
Reply from iMobie Inc.
Dear Felicia,
Thank you so much for your kind feedback!
We’re delighted to hear that our product has been helpful for you in creating demo videos, especially as a solo designer. It truly means a lot to us to know our tools can support your work.
If you ever need any assistance or have suggestions, please feel free to reach out — we’re always here to help!
Best regards,
iMobie Support Team
awesome first i thought it wont work…
awesome first i thought it wont work but this is great ngl just use it guys
3 April 2026
Unprompted review
Reply from iMobie Inc.
Dear Arslan Ahmad,
Thank you so much for your wonderful feedback!
We’re really glad to hear that the product worked well for you in the end and exceeded your initial expectations. Your support and recommendation truly mean a lot to us.
If you ever need any assistance in the future, please feel free to reach out — we’re always here to help!
Best regards,
iMobie Support Team
Though the program seemed to work...
Though the program AnyTrans seemed to work, I could only get about 20 of the files to copy from one ipod to another. I had over 3000, but I couldn't tell if it was because the ipods were different models or issues with the files copying (mpeg vs iTunes).
14 March 2026
Unprompted review
Reply from iMobie Inc.
Dear Customer,
Thank you for your feedback regarding AnyTrans. We’re glad to hear the program worked to some extent.
There are several possible reasons why some files may not have transferred successfully, such as insufficient space on your computer, a loose USB connection, or system errors. We recommend checking these factors first and trying the transfer again.
If the issue persists, please send your device logs to our support team at cs@imobie.com. Our technical specialists will review them and provide a tailored solution as quickly as possible.
We appreciate your patience and look forward to helping you complete your transfer.
Best regards,
iMobie Support Team
IT DID IT
IT DID IT! IT DID IT! My husband has no short term memory. His phone asked him to create a screen lock after an update which he did but then promptly forgot. The nearest Apple Store is 2 hours away. The only reason I did not give it 5 stars was that I had to try this at least 10 times before it worked. I have no idea why it worked this time but I am so grateful.
29 March 2026
Unprompted review
Reply from iMobie Inc.
Dear Cynthia Hall,
We’re thrilled to hear that our software was able to help recover your husband’s device! We completely understand how frustrating it can be to deal with a forgotten screen lock, especially with limited access to an Apple Store.
Thank you for your patience through multiple attempts—we’re glad it finally worked. Your feedback means a lot to us, and we truly appreciate you sharing your experience.
Best regards,
iMobie Support Team
Focusee v2 is good
26 March 2026
Unprompted review
Reply from iMobie Inc.
Dear Customer,
Thank you very much for your positive feedback regarding FocuSee v2. We are delighted to hear that you are satisfied with the application and that it is meeting your expectations. FocuSee v2 is designed to provide a smooth and efficient experience, and your comments encourage our team to continue improving its performance, usability, and feature set.
We truly appreciate your support and trust in our product. If you have any suggestions or encounter any issues in the future, please feel free to reach out to our support team so we can assist you promptly and continue enhancing your experience.
Best regards,
iMobie Support Team
Blatent liars....Version 26.4 Not Supported…
Blatent liars....The website clearly says that iOS 26.4 is supported but it is not. After you have paid , the app says this version is no longer supported.
25 March 2026
Unprompted review
Reply from iMobie Inc.
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely apologize for the frustration and confusion caused by the issue you encountered.
Based on your description, it appears you are referring to AnyUnlock. AnyUnlock is designed to support unlocking a wide range of locks, and most core features are compatible with devices running iOS 5 and above. However, certain advanced functions—such as bypassing Activation Lock or removing SIM locks—have specific limitations depending on the iOS version and device model. These restrictions are documented in detail in our official guides to help users confirm compatibility before using a feature.
We understand that encountering a limitation after purchase can be frustrating, and we sincerely apologize for any inconvenience. If your device or iOS version is not supported for the feature you intended to use, and your order is still within the refund guarantee period, our support team will be happy to assist you with a refund. For your reference, our refund policy can be found here: https://www.imobie.com/support/refund-policy.htm.
Please contact our support team with your order details so we can review your case and provide the proper assistance. We greatly appreciate your understanding and patience, and we are committed to ensuring you have a satisfactory resolution.
Best regards,
iMobie Support Team
Fairly easy to use
24 March 2026
Unprompted review
Reply from iMobie Inc.
Dear Customer,
Thank you very much for your feedback! We’re glad to hear that you found our product fairly easy to use. Your input encourages us to continue improving and providing a smooth experience for all our users.
If you ever need any assistance or have questions, please don’t hesitate to reach out — we’re always here to help!
Warm regards,
iMobie Support Team
I have lost iPod connectivity thru…
I have lost iPod connectivity thru iTunes , Imobile software outports to fix this but sadly it simply does not .
Resending the manual and a link for a review does not cut it
Sorry, having paid for this package I am no better off
24 March 2026
Unprompted review
Reply from iMobie Inc.
Dear Andreas Young,
We’re very sorry to hear that AnyFix was not able to successfully restore connectivity for your iPod. We fully understand how frustrating this can be, especially after purchasing the package. Repairing devices can sometimes be a complex process, and while we continuously work to improve our software, we regret that it did not meet your expectations in this case.
We sincerely apologize that your purchase did not bring the results you hoped for. If your order is still within the refund protection period, please contact our Customer Support Team at cs@imobie.com. Our team will carefully review your case and assist you according to our refund policy, ensuring your rights are fully protected.
Your feedback is very important to us, as it helps us improve our products and services for all users. We appreciate your patience and understanding, and we remain committed to supporting you in any way we can.
Warm regards,
iMobie Support Team
It did exactly what I needed it to do…
It did exactly what I needed it to do and my Client was thrilled with the result.
1 March 2026
Unprompted review
Reply from iMobie Inc.
Dear Megan Nelson,
Thank you very much for your wonderful feedback!
We’re thrilled to hear that it did exactly what you needed and that your client was so happy with the result. Your success is what motivates us to keep improving!
If you ever need any further assistance, please don’t hesitate to reach out — we’re always here to help.
Warm regards,
iMobie Support Team
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