Great quality jewelry for fair reasonable prices. Their jewelry is top notch and the customer service has great communication. I have purchased 3 beautiful high end pieces from them and everyone not... See more
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Review summary
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Got my ring today , absolutely love it ! First off these guys have great customer service and communication . Glad I decided to go with these guys instead of another well known jewelry compa... See more
The silver diamond pavé cross that I ordered with a custom bail, was made to perfection. Better than the photo representations on their website. Beautiful. I am also impressed with how quickly I recei... See more
Well first of all the service representative name Mark was very Friendly Attentive and Kind and totally Courteous and professional going out of his way to really help and make me comfortable on my... See more
Company details
Written by the company
ItsHot Diamond Watches & Jewelry Store NYC. We specialize in High Quality Custom Designer Jewelry and custom watches. We have been in jewelry business since 2004. You can purchase our designs online at www.ItsHot.com or at our Manhattan jewelry store in NYC. Visit us for top designs and best prices on Diamond Watches, Diamond Engagement Rings & Wedding Rings, Diamond Earrings, Diamond Bracelets, women's and men's diamond ring, necklaces, gold chains and more!
Contact info
48 West 48th Street, Suite 302, 10036, New York, United States
- 1-212-398-3123
- www.itshot.com
4.6
Excellent
303 reviews
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Replied to 75% of negative reviews
Typically replies within 24 hours
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I was in the market for a Pre-Loved…
I was in the market for a Pre-Loved Rolex for my wife for Christmas. she was blessed to receive the SS MOP with the diamond dial and also the diamond bezel. i enjoyed watching her wear such a beautiful time piece, I wanted one like it, I currently have an older Submariner that I have had for a very long time, but recently the Submariner hit the floor hard, and suffered some damage, yes it can be sent out to be repaired, but i thought to myself, i would really like one like my wife. after researching, 2 locations
( 1 from where I purchased my first Rolex from) not only they did not have the style I was looking for, but also their pricing was far greater. I have seen, lt's Hot website before and started researching them. i must admit, i saw the Rolex that I wanted, and was pleased with the price. After a few days of looking at the Rolex online, I reached out to the company, I spoke with Joan for 3 days asking questions, looking at the options, getting a feel of trust and comfort. Joan did just that, she answered all my questions, Gave me that level of comfort, and made me feel confident that I will be receiving the Rolex exactly the way I wanted it. After that 3rd day I purchased it. Thank you so much Joan, for all your assistances, My wife Loves my watch, she says its like hers.
3 August 2026
Excelentes service
23 July 2026
Customer for life…
ItsHot is always my go-to for the hottest jewelry! Free timely delivery and best value. From a customer for life!
Thank you
1 August 2026
Great company!
I have had nothing but positive experiences dealing with ItsHot, from repairs to customer service it’s been all A+ Even when I needed to exchange products they are very in tuned with the process from start to finish, I’ll definitely continue to do business with this company 💪🏿💯
30 July 2026
From start to finish my purchase was…
From start to finish my purchase was handled professionally. Joan was my sales agent and she was very thoughtful and available to answer any questions I had. I am definitely going to buy another watch!!
17 July 2026
Returning customer , excellence as usual
Got my ring today , absolutely love it !
First off these guys have great customer service and communication . Glad I decided to go with these guys instead of another well known jewelry company that starts with a T and rhymes with wax .
Thea guys have great prices and nobody out there could come close to matching the quality of piece I got for the price .
Production time / delivery time was a week less than originally quoted , that was very much appreciated .
22 July 2026
You let someone use my information to…
You let someone use my information to purchace 1500 dollars worth of bullshit and my bank has filed a claim on it
23 July 2026
Item came as described
Item came as described. Customer service was great. Fast shipping.
22 July 2026
Amazing piece
21 July 2026
everyone helpful. quick service.
I made an error in my order but caught it after i placed my order. No problems getting it changed. Everyone very helpful. Then shipping with Fed ex got messed up. (Fed ex fault). Very helpful in getting my package to me.
15 July 2026
Great service
Great service, nice staff. Beautiful quality and a lot of choices. Very professional. Would definitely buy from them again.
17 July 2026
The Best!
Once again, It's Hot Jewelry delivered! My wife absolutely loves her new Cartier watch. The package arrived on time and was well packaged. This is my second time ordering from It's Hot Jewelry, you have a lifelong customer in me
18 July 2026
Beautiful Panthère Ladies Watch…
This is my second Cartier watch purchase from ItsHot. The customer service is amazing. I had the watch engraved and it was getting close to the time I would be leaving on a trip- they waived the expedited fees and it arrived the next day. The Cartier Panthère with a diamond bezel is stunning!
16 July 2026
Best store......
16 July 2026
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