Purchased the double rug rack and it lasted an hour. Very flimsy and not fit for purpose. will never buy any of their products again. might as well have put my money down the drain
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I ordered items that I needed for a certain date. I ordered with two weeks to spare. My order arrived and it took a week to come, but the courier company made a mistake and returned it to sende... See more
Company replied
Horze .... Where to begin. Ordered over £100.00 worth of equine items. No reply to emails mt order was over 3 weeks late. No explanation other than they were experiencing dificulties in delivery. T... See more
Company replied
Super produkt til god pris og leveret fra dag til dag til min lokale pakkeshop i Kerteminde :-)
Company details
Contact info
Flemingstraße 22 , 36041, Fulda, Germany
- +45 35 15 10 19
- kundeservice@horze.dk
- www.horze.dk
1.7
Bad
10K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 20% of negative reviews
Typically replies within 2 weeks
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Bad experience
In first place, my order took almost 3 weeks longer to arrive than expected. And in second place, it took them several more weeks to return my money than the stablished time on their website. So sadly I don't recommend buying anything here, unless you don't care if there is such a delay.
22 March 2021
Unprompted review
Reply from horze.dk
Hello Ana, Thanks for your feedback - that means a lot to us!
Im sorry to here your order has been delayed, unfortunately we have experienced some delays from some of our brand partners, and we sincerly appolygize for this
We wish you a great day!
Fin service👍🏼
12 March 2021
God service!
5 February 2021
Pak,en kom en dag senere end lovet men…
Pak,en kom en dag senere end lovet men vi nåede det lige til jul
2 January 2021
Go service 👏🏻👏🏻
1 January 2021
Syntes det er et godt sted at handle
Syntes det er et godt sted at handle, de er bare meget længe om at tilbagebetale en returneret vare.
22 December 2020
Hurtig ekspedition og levering
20 December 2020
Tip top service!!!
12 December 2020
Lang leveringstid men super gode vare
12 December 2020
I had to return an order and got less…
I had to return an order and got less money back than i payed. And it is not possible to call the customerservice only e-mail. Horze answered that I will ger a full refund, which is better.
8 December 2020
Reply from horze.dk
Hej Henriette. Tak for din feedback. Det er muligt at kontakte os på telefon i tidsrummet kl. 9.00 - 11.00 og kl. 15.00 - 17.00. Jeg kan se at vi allerede har sat din refundering i gang af den dobbeltordre du bestilte. Vi fra Horze ønsker dig en rigtig god dag!
list lang leveringstid.
21 November 2020
Meget lang leveringstid
Meget lang leveringstid. Men god service og god kommunikation.
25 October 2020
Reply from horze.dk
Kjære Mette
Takk for mailen din
Vi beklager den lange leveringen, Vi beklager det.
Vi jobber med å forbedre dette.
Ha en fin dag
I had a very good shopping experience
21 October 2020
Varen kom inde for det tidsrum der var…
Varen kom inde for det tidsrum der var skrevet i ordrebekræftelsen👌🏻
13 October 2020
Reply from horze.dk
God eftermiddag,
Tak for din feedback!
Nogle af vores produkter leveres fra et lager vi samarbejder med, og der vil derfor forekommer længere leveringstid.
Dette er også beskrevet på produktsiden, og i kurven inden man bestiller.
Vi kan se, at leveringstiden til dig blev overholdt, men forstår godt at den kan føles lang.
Hav en god dag.
- Team Horze
bought a pink saftyvest for my…
bought a pink saftyvest for my daughter. very good quality. she got lots of compliments. the delivery was also very fast
22 August 2020
Unprompted review
Slow delivery
I have been waiting too long to get the delivery.. Pb with Postnord, maybe (not using email, but letter)
31 July 2020
Unprompted review
Reply from horze.dk
Dear Pierre,
Thank you for your feedback!
We can see that the item has been delivered to the requested pick up point in due time.
We apologize if this information didn't reach you, and we have contacted you directly regarding this.
Have a lovely day.
- Team Horze
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