Hopefball Reviews 

212
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers had a great experience with this company. Customers frequently praise the incredible quality of the soccer jerseys, noting that the vibrant colors, breathable materials, and precise details look just like authentic merchandise. Many buyers also appreciate the friendly support team and surprisingly quick delivery times experienced throughout their overall shopping journeys. However, some reviewers mentioned frustrating issues with heavily delayed shipments, customs holdups, and orders taking many weeks longer than expected to finally arrive. A few other people also felt that customer support was unresponsive when they tried to track missing packages or resolve delivery problems.

What people talk about most

Quality

Customers report great satisfaction with quality, highlighting that the jerseys feel comfortable and look... See more

Product

Consumers find product to be positive and consistently praise the amazing and top-tier jersey quality.... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among consumers. While... See more

Order

Reviewers highlight ambiguous aspects of order experiences, reflecting a wide range of differing opinions.... See more

Customer service

Users describe ambiguous interactions with customer service, reflecting mixed opinions. While many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These Barça jerseys are 🔥🔥! The quality is amazing — the material feels just like the real thing and the colors pop. I got both the home and away kits and they look perfect. Shipping was pretty fast... See more

Company replied

Rated 5 out of 5 stars

Really good quality jerseys, very cheap and a wide selection. Shipping also took exactly 3 weeks, so quite fast. Indistinguishable quality from the real thing and also have player version jerseys too

Company replied

Rated 5 out of 5 stars

Excellent customer service which is hard to find. Would definitely order from again! Quality is amazing! I was a bit skeptical at first when ordering but I am extremely satisfied and have ordered a co... See more

Company replied

Rated 5 out of 5 stars

I heard amazing things about this place. I placed an order and I expected my package in about 8-12 days. It came within the timeframe and when I opened the package, I was amazed from the high quality... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

212 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(212)

138 reviews in the last 12 months

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Rated 5 out of 5 stars

The shipping took a little longer than…

The shipping took a little longer than expected but the quality was worth it. But I did have a slight issue i ordered a mexico jersey for someone else but the players number was peeling from the front other than that it was fine.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Bought 4 Jerseys all amazing quality

I know it may be shady buying from a website you have never bought from before but trust me you won’t regret your purchase. I had bought 4 jerseys after the world cup ended and they came in 4 weeks, however I believe the pakages arrive faster now. They were really 1 to 1 quality trust me it would be a really good purchase

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Honestly

Honestly, I was so excited for my shirts until i realized that the text on both of them are wrong ☠️. If you want a basic jersey then go ahead but if you want something different like a goalkeeper or a retro jersey from an unpopular team then i would not purchase from there.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

BUYER beware

BUYER beware ! Hopefball Its a scammers chinese website . becarefull ! U will never get your order !

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Best site out there

Probably the best site to get football jerseys from for actual reasonable prices. Have ordered 3 t-shirts twice and have never been disappointed. All are very good quality and definitely worth the money which i have spent. Recomend heavily!!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Great!!

Very good customer service, very friendly & quick shipping times. Also was very well packaged.

Had a small issue and they were kind enough to send me another garment free of charge. I'd recommend.

Thanks!

27 August 2026
Unprompted review
Rated 3 out of 5 stars

Good jerseys, awful shipping/communication

Very frustrating experience. I ordered several jerseys about two months ago, and shipping took forever, with tracking going days or even weeks without updates. The package was eventually marked as "delivered", but I never received it, and my apartment building has no record of the delivery.

Overall, after waiting this long and still not receiving my order, I'm extremely disappointed. I'd like Hopefball to help me resolve this issue.

EDIT: The package finally arrived, a week after it was marked as delivered. However, one jersey was missing and another was missing the number. These were changes made with customer service immediately after ordering which obviously didn't happen. Overall the jersey quality is good but shipping/tracking is awful and customer service bad. If you order, be ABSOLUTELY positive to have all jersey details correct.

18 August 2026
Unprompted review
Hopefball logo

Reply from Hopefball

I'm sorry, my friend.
Recently, it was the World Cup. Our packages have all been delayed.
If you have not received the package. Please contact our customer service email.

Rated 1 out of 5 stars

I’m never buying from here again

I’m never buying from here again! I ordered 5 jerseys and only 3 out of the 5 arrived. Not to mention it took a month to arrive and it was stuck in transit for 2 weeks. During that whole time I kept asking for helping and kept contacting customer service but they never responded and I just send a message to see what can get worked out but they still do t respond! I advise you not to buy from here!

25 August 2026
Unprompted review
Hopefball logo

Reply from Hopefball

I'm sorry, my friend.
During the World Cup, our customer service messages were replied to too frequently, and now the reply function is restricted.
If there is an issue with your package. Please contact our customer service email.

Rated 1 out of 5 stars

Scam?

Says my package was delivered but when I checked my porch there was nothing and there was nothing at my local post office

25 August 2026
Unprompted review
Hopefball logo

Reply from Hopefball

I'm sorry, my friend.
Our customer service account is abnormal.
If there is an issue with your package. Please contact our customer service email.

Rated 1 out of 5 stars

1 STAR, SUCKS.

⭐ 1 Star — Terrible Experience

I ordered a Blank USA fan home jersey from Hopefball 53 days ago, and I still haven’t received my order. It hasn’t been delivered to my door, and the delivery service is absolutely terrible considering how long it has taken.

As for the quality of the jersey, I can’t even comment on it because I haven’t received it. Customer support has also been extremely disappointing. I’ve tried reaching out, but I’ve been left on seen or sent with no actual help or resolution.

Order experience: ❌
Delivery service: ❌
Customer support: ❌
Product quality: Unable to review because it never arrived.

Very disappointed with this order and the lack of communication. I would not recommend Hopefball based on my experience.

24 August 2026
Unprompted review
Hopefball logo

Reply from Hopefball

I'm sorry, my friend.
During the World Cup, our customer service messages were replied to too frequently, and now the reply function is restricted.
If there is an issue with your package. Please contact our customer service email.

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