Banner for Hommix UK - Water Filtration

Hommix UK - Water Filtration Reviews 

665
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, mentioning that the knowledgeable team always goes above and beyond to offer helpful advice. Consumers are also thrilled with the incredibly fast delivery services and the remarkable overall quality of the various water filtration systems available. Some reviewers were not happy with the setup process, noting that the physical installation was not always straightforward and sometimes required extra effort to connect properly. A few consumers also specifically mentioned experiencing minor delivery setbacks or extended wait times during their initial purchasing journey.

What people talk about most

Product

Clients share positive opinions on product quality, noting that items look sleek, feel well made, and are... See more

Delivery service

Consumers find delivery service to be efficient, highlighting rapid shipping times often arriving the next... See more

Service

Customers report overwhelmingly positive experiences with service, highlighting speedy, reliable support and... See more

Quality

Customers consistently note positive experiences with quality, praising the sturdy, beautiful finish and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as professional, knowledgeable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve recently had our Hommix water purifier installed and couldn’t be happier. The water tastes amazing, we’ve stopped buying bottled water, and it’s made staying hydrated so much easier. A special... See more

Company replied

Rated 5 out of 5 stars

My RO booster pump broke and started leaking water. Jay advised me on a suitable replacement and supplied it the very next day. The service and support were excellent. This wasn’t the first time I’ve... See more

Company replied

Rated 5 out of 5 stars

I am really happy with the service I received at Hommix UK. I had some questions and Jay helped me choose between 2 gold water filter taps to help me find the one that exactly matched the gold handle... See more

Company replied

Rated 5 out of 5 stars

Easy phone call, then on line to purchase the tap, even had a discount to get a better price. The tap looks sleek and modern, although did challenge our plumbers to connect with our existing filter sy... See more

Company replied


Company details

  1. Water Purification Company
  2. Water Filter Supplier
  3. Water Softening Equipment Supplier
  4. Water Treatment Supplier

About Hommix UK - Water Filtration

Written by the company

Hommix UK, a family run business with only quality products and service in mind.

Shop now

At Hommix, we’re proud to offer a variety of reverse osmosis systems designed to bring you cleaner, safer water at home. Our systems effectively remove contaminants like heavy metals, chlorine, hormones, fluoride and a lot more providing you with peace of mind every time you take a sip. Whether you’re looking for a countertop model or a discreet under-sink option, we have a solution that fits seamlessly into your home, giving you purified water whenever you need it.

We also supply multi-functional taps (3-Way Taps) that combine hot, cold, and filtered water into a single, stylish fixture. Available in various finishes like chrome and stainless steel, these taps provide both convenience and aesthetic appeal, making them the perfect addition to any modern kitchen. With one tap, you can access purified water instantly, while also enjoying the sleek design.

For those who prefer a more subtle approach, our under-sink filtration systems are ideal. These systems are hidden out of sight but work tirelessly to give you constant access to pure water. Paired with our high-quality taps, these systems allow you to enjoy fresh, filtered water on demand, all while keeping your kitchen space uncluttered.

We also offer versatile countertop filtration units, like the neRO and sanitRO models. These compact systems offer a range of water temperatures, from cold and ambient to hot, and even provide sparkling water and ice (Hommix spaRO). Designed for easy installation (carried out by us in the UK), they fit perfectly in any kitchen, offering purified water without taking up too much space.

At the heart of Hommix is our commitment to sustainability. We’re passionate about reducing plastic waste and helping households move away from bottled water. By choosing our long-lasting, eco-friendly filtration systems, you’re not only ensuring cleaner water for your home but also making a positive impact on the environment.

Shop now

Our promised to you

Written by the company

Quality Products and Customer service is what we Thrive on
At Hommix, we believe in treating our customers the way we'd want to be treated. That's why we're committed to delivering not just top-notch products but also exceptional support to accompany them. Whether you have a query about installation or need general product information, we're always eager to go above and beyond to provide you with the support you deserve. Your satisfaction is our priority, and we're here to make sure you have the best experience possible.

Contact info

For All Your Water Filter Needs

Experience clean, sustainable water via Hommix's innovative filtration

4.9

Excellent

TrustScore 5 out of 5

665 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(665)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hommix - great selection & quick delivery

Hommix have a great selection of taps, which is what we were interested in. Easy to order and quick delivery.

27 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Colin,

Thank you for your lovely review. We’re really pleased to hear you were happy with the selection of taps we offer and found the ordering process simple and straightforward.

It’s also great to hear your order arrived quickly. We really appreciate you choosing Hommix UK and taking the time to share your experience.

All the best,
Hommix UK

Rated 5 out of 5 stars

Easy to order replacement filter

Easy to order replacement filter
Quick delivery

24 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Jeff,

Thank you for your review. We’re really pleased to hear you found it easy to order your replacement filter and that it arrived quickly.

We appreciate your continued support and look forward to helping you again when it’s time for your next replacement.

All the best,
Hommix UK

Rated 5 out of 5 stars

All processes were completed without…

All processes were completed without the need for me to complete any forms.

27 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Antoine,

Thank you for your review. We’re really pleased to hear that you found the whole process straightforward and hassle-free, without any unnecessary paperwork.

We always try to make things as simple as possible for our customers, so we really appreciate your feedback.

All the best,
Hommix UK

Rated 5 out of 5 stars

Great British-based Company

I've had the K10 for several years and it's great. We've always had great service from Hommix - the fact that they're a UK company is a big bonus. I'm constantly recommending the company and their products to friends and family.

21 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Gemma,

Thank you so much for your wonderful review and for being a Hommix customer for so many years. We’re delighted to hear your K10 is still serving you well and that you’ve consistently had a great experience with our team.

Knowing that you regularly recommend Hommix to your friends and family genuinely means a lot to us. There’s no better compliment we could receive!

Thank you again for your continued trust and support.

All the best,
Hommix UK

Rated 5 out of 5 stars

HOMMIX KEPT ME INFORMED AND SENT THE TAP

I ordered my Tap and as I was promised I received the tap.
Becuse I was messed around by the Kichen and Batroom company, I couldn't be relaxed till I received my Tap. I couldn't arrange a plumber, because the let down by the previous company.
I dont know how the Tap will work till I find a plumber now.
The delivery was excellent on time as advised.

27 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Charan,

Thank you so much for your review. We completely understand why you wanted to have the tap in your hands before arranging a plumber, especially after being let down by another company previously.

We’re really pleased we could keep you updated throughout and make sure your tap arrived exactly when promised. We hope the installation goes smoothly and that you’re just as happy once everything is fitted.

If you or your plumber have any questions during installation, please feel free to contact us - we’re always happy to help.

All the best,
Hommix UK

Rated 5 out of 5 stars

Great Customer Service

Great Customer Service
Easy on-line ordering and smooth, fast delivery.

20 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi,

Thank you for your lovely review. We’re really pleased to hear you found the online ordering process easy and straightforward, and that your order arrived quickly.

It’s great to know you were happy with the customer service too. We really appreciate your support.

All the best,
Hommix UK

Rated 5 out of 5 stars

Brilliant product

Brilliant product. Feels sturdy. Prompt delivery.

24 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Mrs G,

Thank you for your lovely review. We’re really pleased to hear you’re happy with the quality of the product and that it feels sturdy and well made.

It’s also great to hear your order arrived promptly. We really appreciate your support and feedback.

All the best,
Hommix UK

Rated 5 out of 5 stars

AMAZING SERVICE FROM JAY

AMAZING SERVICE FROM JAY
I urgently needed a tap due to a water softener installation and only realising that we needed a separate filter so we could drink the unsoftened water. On ringing the company I was dealt with by Jay who was totally brilliant, identifying the best product, setting up the details so I only needed to enter minimal details,arranging next day delivery and even adding a discount for me.
The next day we had a nightmare where DPD lost the package and in despair I contacted Hommix and got Jay again who was superb at calming me down finding a solution that meant I would get my tap in time and was just brilliant at handling the whole issue. While I was on the call my DPD parcel turned up but I just have to say to whoever needs to hear this that Jay is an absolute ambassador for Hommix and due to him I would never hesitate to recommend or use this company again.

28 August 2026
Unprompted review
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Sarah,

Wow, thank you so much for taking the time to leave such a detailed and lovely review!

We’re really pleased that Jay was able to help you find the right tap quickly and make the whole process as simple as possible, especially when you needed everything urgently for your water softener installation.

We can only imagine the panic when the DPD parcel appeared to be lost, so we’re glad Jay could help keep things calm and start finding another solution straight away and even happier that the parcel eventually turned up!

Your comments about Jay being an ambassador for Hommix genuinely mean a lot, and we’ll make sure he sees this review.

Thank you again for your trust, recommendation and support. We’re always here whenever you need us.

All the best,
Hommix UK

Rated 4 out of 5 stars

Delivery was fast

Delivery was fast

12 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Martin,

Thank you for your review. We’re pleased to hear your order arrived quickly and that you were happy with the delivery service.

We really appreciate your feedback.

All the best,
Hommix UK

Rated 5 out of 5 stars

Shower head replacement

Great service from Alan!

10 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Michelle,

Thank you so much for your lovely review. We’re really pleased to hear you were happy with the service you received from Alan and that we could help you with your replacement shower head.

We’ll be sure to pass your kind words on to Alan!

All the best,
Hommix UK

Rated 5 out of 5 stars

Excellent well finished product

Excellent well finished product, packaged and protected well, also delivered on time.

12 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi David,

Thank you for your lovely review. We’re really pleased to hear you were impressed with the quality and finish of the product, as well as the packaging and on-time delivery.

We really appreciate you taking the time to share your experience.

All the best,
Hommix UK

Rated 5 out of 5 stars

Fast and efficient customer service

Very efficient response to replace tap cartridge, delighted with original taps supplied by Hommix, taps now restored to original condition. Ordered part late on Friday, dispatched Saturday and received Monday - great customer service. Very reasonable charge for part, which included postage.

8 August 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Angela,

Thank you for your lovely review, Angela. We’re delighted we could get the replacement cartridge to you so quickly and that your Hommix taps are back to their original condition. We really appreciate your continued trust in Hommix.

The Hommix Team

Rated 5 out of 5 stars

Excellent tap and outstanding customer service

I’m absolutely delighted with my Hommix Riva tap. It looks beautiful, feels very well made and is exactly what I wanted for my kitchen.

What really stood out to me, however, was the customer service I received from Alan.

When I was originally choosing a tap and comparing different options, Alan provided me with very detailed technical information about the Riva, including the materials used, the ceramic cartridges and its compatibility with my water filtration system. That information was exactly what I needed to make an informed decision, and it became clear to me that the Riva was a much better-quality option than many of the other taps I had been considering.

After the tap was installed, I noticed water leaking from around the spray button. It turned out that the plumber had forgotten to fit one of the seals during installation. Alan responded incredibly quickly, called to discuss the problem and explained exactly where we should check. We found the missing seal still in the box, fitted it correctly, and the leak stopped immediately.

He then went even further and helped me check another O-ring that the plumber had fitted incorrectly, confirming that it wasn’t actually part of the tap assembly.

It is genuinely a pleasure to deal with someone so professional, knowledgeable and responsive. At every stage Alan provided clear, detailed information extremely quickly, both before my purchase and afterwards when I needed support.

The tap itself is lovely, but knowing that this level of customer service is behind the product makes me even happier with my choice.

Thank you very much, Alan — I would happily recommend Hommix.

11 August 2026
Unprompted review
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Eva,

Thank you so much for taking the time to share such a detailed review, Eva. We’re delighted that you love your Hommix Riva tap and that Alan could provide the information and support you needed, both before and after your purchase. It’s wonderful to hear that the installation issues were identified and resolved so quickly. Your recommendation means a great deal to us.

Update: Alan has seen your review and thanks you dearly 😊

The Hommix Team

Rated 5 out of 5 stars

Thank you so much hommix for the time…

Thank you so much hommix for the time and expertise of the staff we found it just so helpfull staff explaining everthing in detail the water tastes fresh and cold is really cold all round we are so happy with the experience keep up hommix the good work just to add very affordable products 😀

11 August 2026
Unprompted review
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Ozgur,

Thank you for your wonderful feedback, Ozgur. We’re so pleased our team could explain everything clearly and help you find the right solution. It’s great to hear that you’re enjoying fresh, properly chilled water and are happy with the value of your Hommix products. 🙏🏼😊

The Hommix Team

Rated 5 out of 5 stars

Friendly staff

Very friendly staff and professional help.

29 July 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi PK,

Thank you for your kind review. We’re pleased that you found our team friendly and professional. We really appreciate your support.

The Hommix Team

Rated 5 out of 5 stars

Good communication and fast delivery

Good communication and fast delivery. Also item really good very happy.

27 July 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Mr Sukhdev Singh Mahal,

Thank you for your positive feedback. We’re delighted that you were happy with our communication, the speedy delivery and the quality of your item. We hope you enjoy it for many years to come.

The Hommix Team

Rated 5 out of 5 stars

Alan’s response.

29 July 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Judith,

Thank you for your five-star review, Judith. We’re very pleased that Alan’s response made a positive impression, and we’ll be sure to share your feedback with him.

The Hommix Team

Rated 5 out of 5 stars

Very friendly and helpful customer…

Very friendly and helpful customer service

27 July 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi A Kemp,

Thank you for your kind words. We’re delighted that you found our customer service team friendly and helpful. We’re always happy to assist.

The Hommix Team

Rated 5 out of 5 stars

Reliable and Worth it!

The service was incredible, speedy and reliable. Seda was very lovely and made the process very smooth and easy. I love the water filter, it’s incredibly handy and convenient. Highly recommend. Thank you!

27 July 2026
Unprompted review
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Cihan,

Thank you for the fantastic review Cihan. We’re delighted that Seda made everything smooth and straightforward for you. It’s also wonderful to hear how much you’re enjoying the convenience of your water filter. We truly appreciate your recommendation.

The Hommix Team

Rated 5 out of 5 stars

Prompt and helpful service

Prompt and helpful service, excellent products.

21 July 2026
Hommix UK - Water Filtration logo

Reply from Hommix UK - Water Filtration

Hi Paul,

Thank you for your five-star review, Paul. We’re so pleased you were happy with our prompt, helpful service and the quality of our products. We really appreciate your support.

The Hommix Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look