We’ve recently had our Hommix water purifier installed and couldn’t be happier. The water tastes amazing, we’ve stopped buying bottled water, and it’s made staying hydrated so much easier. A special... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
At Hommix, we’re proud to offer a variety of reverse osmosis systems designed to bring you cleaner, safer water at home. Our systems effectively remove contaminants like heavy metals, chlorine, hormones, fluoride and a lot more providing you with peace of mind every time you take a sip. Whether you’re looking for a countertop model or a discreet under-sink option, we have a solution that fits seamlessly into your home, giving you purified water whenever you need it.
We also supply multi-functional taps (3-Way Taps) that combine hot, cold, and filtered water into a single, stylish fixture. Available in various finishes like chrome and stainless steel, these taps provide both convenience and aesthetic appeal, making them the perfect addition to any modern kitchen. With one tap, you can access purified water instantly, while also enjoying the sleek design.
For those who prefer a more subtle approach, our under-sink filtration systems are ideal. These systems are hidden out of sight but work tirelessly to give you constant access to pure water. Paired with our high-quality taps, these systems allow you to enjoy fresh, filtered water on demand, all while keeping your kitchen space uncluttered.
We also offer versatile countertop filtration units, like the neRO and sanitRO models. These compact systems offer a range of water temperatures, from cold and ambient to hot, and even provide sparkling water and ice (Hommix spaRO). Designed for easy installation (carried out by us in the UK), they fit perfectly in any kitchen, offering purified water without taking up too much space.
At the heart of Hommix is our commitment to sustainability. We’re passionate about reducing plastic waste and helping households move away from bottled water. By choosing our long-lasting, eco-friendly filtration systems, you’re not only ensuring cleaner water for your home but also making a positive impact on the environment.
Written by the company
436-438 Green Lanes, N13 5XG, Palmers Green, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hommix have a great selection of taps, which is what we were interested in. Easy to order and quick delivery.
Reply from Hommix UK - Water Filtration
Reply from Hommix UK - Water Filtration
All processes were completed without the need for me to complete any forms.
Reply from Hommix UK - Water Filtration
I've had the K10 for several years and it's great. We've always had great service from Hommix - the fact that they're a UK company is a big bonus. I'm constantly recommending the company and their products to friends and family.
Reply from Hommix UK - Water Filtration
I ordered my Tap and as I was promised I received the tap.
Becuse I was messed around by the Kichen and Batroom company, I couldn't be relaxed till I received my Tap. I couldn't arrange a plumber, because the let down by the previous company.
I dont know how the Tap will work till I find a plumber now.
The delivery was excellent on time as advised.
Reply from Hommix UK - Water Filtration
Great Customer Service
Easy on-line ordering and smooth, fast delivery.
Reply from Hommix UK - Water Filtration
Reply from Hommix UK - Water Filtration
AMAZING SERVICE FROM JAY
I urgently needed a tap due to a water softener installation and only realising that we needed a separate filter so we could drink the unsoftened water. On ringing the company I was dealt with by Jay who was totally brilliant, identifying the best product, setting up the details so I only needed to enter minimal details,arranging next day delivery and even adding a discount for me.
The next day we had a nightmare where DPD lost the package and in despair I contacted Hommix and got Jay again who was superb at calming me down finding a solution that meant I would get my tap in time and was just brilliant at handling the whole issue. While I was on the call my DPD parcel turned up but I just have to say to whoever needs to hear this that Jay is an absolute ambassador for Hommix and due to him I would never hesitate to recommend or use this company again.
Reply from Hommix UK - Water Filtration
Reply from Hommix UK - Water Filtration
Excellent well finished product, packaged and protected well, also delivered on time.
Reply from Hommix UK - Water Filtration
Very efficient response to replace tap cartridge, delighted with original taps supplied by Hommix, taps now restored to original condition. Ordered part late on Friday, dispatched Saturday and received Monday - great customer service. Very reasonable charge for part, which included postage.
Reply from Hommix UK - Water Filtration
I’m absolutely delighted with my Hommix Riva tap. It looks beautiful, feels very well made and is exactly what I wanted for my kitchen.
What really stood out to me, however, was the customer service I received from Alan.
When I was originally choosing a tap and comparing different options, Alan provided me with very detailed technical information about the Riva, including the materials used, the ceramic cartridges and its compatibility with my water filtration system. That information was exactly what I needed to make an informed decision, and it became clear to me that the Riva was a much better-quality option than many of the other taps I had been considering.
After the tap was installed, I noticed water leaking from around the spray button. It turned out that the plumber had forgotten to fit one of the seals during installation. Alan responded incredibly quickly, called to discuss the problem and explained exactly where we should check. We found the missing seal still in the box, fitted it correctly, and the leak stopped immediately.
He then went even further and helped me check another O-ring that the plumber had fitted incorrectly, confirming that it wasn’t actually part of the tap assembly.
It is genuinely a pleasure to deal with someone so professional, knowledgeable and responsive. At every stage Alan provided clear, detailed information extremely quickly, both before my purchase and afterwards when I needed support.
The tap itself is lovely, but knowing that this level of customer service is behind the product makes me even happier with my choice.
Thank you very much, Alan — I would happily recommend Hommix.
Reply from Hommix UK - Water Filtration
Thank you so much hommix for the time and expertise of the staff we found it just so helpfull staff explaining everthing in detail the water tastes fresh and cold is really cold all round we are so happy with the experience keep up hommix the good work just to add very affordable products 😀
Reply from Hommix UK - Water Filtration
Reply from Hommix UK - Water Filtration
Good communication and fast delivery. Also item really good very happy.
Reply from Hommix UK - Water Filtration
Reply from Hommix UK - Water Filtration
The service was incredible, speedy and reliable. Seda was very lovely and made the process very smooth and easy. I love the water filter, it’s incredibly handy and convenient. Highly recommend. Thank you!
Reply from Hommix UK - Water Filtration
Reply from Hommix UK - Water Filtration
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.