Hawesko Reviews 

68,612
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is my first time I ordered from Hawesko, and I am very pleased with their service. They are helpful and client lovers!! After I placed my order, I realized it was the wrong address given, I wro... See more

Rated 5 out of 5 stars

Excellent!!!! The experience with Hawesko from A - Z has been outstanding and I have not hesitated to recommend you to my contacts.

Rated 5 out of 5 stars

The delivery was fast and on time. Offers seem very reasonable. It's possible to order a selection of wines without breaking the bank and explore different tastes till you find the combination that fi... See more

Rated 5 out of 5 stars

The transaction was professionally conducted however I had to make at least 3 phoncalls to place my order. A further observation! Even though there were quantity gifts promoted and after placing my... See more

Company replied

Company details

  1. Wine Store

Written by the company

Wein, Champagner & Geschenke - Hanseatisches Wein & Sekt Kontor


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

69K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(68,612)

13,649 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Experience with Hawesko: Swift Delivery, Delightful Wines, and Thoughtful Surprises!

I recently had the pleasure of purchasing a selection of wines from Hawesko, and I am thrilled to share that my experience was nothing short of magical! From the moment I placed my order, I was impressed by the efficiency of the entire process.

First and foremost, the delivery service from Hawesko was extraordinary. I received my wines much faster than anticipated, and the careful packaging ensured that every bottle arrived in perfect condition. What made this experience even more exceptional was that the wines were delivered right on time to be enjoyed on New Year's Eve, even though I had placed the order just two days earlier. It's clear that Hawesko not only prioritizes swift delivery but also understands the importance of timely service for special occasions.

Now, let's talk about the wines themselves – absolutely delicious! The quality of the selection from Hawesko exceeded my expectations, and each bottle was a true delight to the palate. Hawesko certainly knows how to curate a fantastic assortment of wines that cater to diverse tastes.

As if the exceptional delivery and delectable wines weren't enough, I was pleasantly surprised to find a thoughtful present included in my package – a set of wine glasses courtesy of Hawesko. Not only are they of superb quality, but they also added an extra touch of elegance to my New Year's celebration.

Overall, I am beyond pleased with my purchase and the outstanding service provided by Hawesko. The combination of swift delivery, delightful wines, and the unexpected bonus of wine glasses has made me a loyal customer. Thank you, Hawesko, for making my New Year's Eve truly magical!

Predrag

30 December 2023
Unprompted review
Rated 3 out of 5 stars

Only partial delivery

Only half of the order was delivered. I still wait for the rest of the items

29 December 2023
Hawesko logo

Reply from Hawesko

Dear customer, we regret the incomplete delivery and apologize for it. According to the shipment details, the missing box has been delivered in the meantime. We hope you enjoy it. Kind regards, your Hawesko team

Rated 5 out of 5 stars

Site easy to navigate

Site easy to navigate, good info about the wines, uncomplicated. Three bottles, well packaged, arrived safely and quickly. Happy :)

21 December 2023
Rated 5 out of 5 stars

The transaction was professionally…

The transaction was professionally conducted however I had to make at least 3 phoncalls to place my order.
A further observation! Even though there were quantity gifts promoted and after placing my orders a refund certificate was offered I received nothing. Is Hawesko encouraging the cancellation of orders and reordering so as to participate in such promotions.
Sincerely
Michael A.O'Neill

2 November 2023
Hawesko logo

Reply from Hawesko

Lieber Kunde, für die Zugaben und Gutscheine ist es erforderlich, die jeweiligen Codes im Bestellvorgang einzugeben. Gern liefern wir Ihnen Ihre Zugaben nach. Bitte senden Sie uns eine E-Mail und nennen Sie uns Ihre Codes unter service@hawesko.de. Mit freundlichen Grüßen Ihr Hawesko Team

Rated 1 out of 5 stars

Order

Ordered 10 bottles of wine on 3rd of October, it said package will be shipped within 3 days. It took them 8 days just to ship package. Then UPS took another 5 days and damage was reported on package (one bottle broke). I wrote them instantly and of course, I don't get any reply from the,.

18 October 2023
Unprompted review
Hawesko logo

Reply from Hawesko

Dear customer, thank you very much for your evaluation. We would like to comment on it. Unfortunately, you did not provide us with any further data, such as your order number. Therefore, we are not able to identify you. Please let us know the missing data at service@hawesko.de. We will then take care of your request. Yours sincerely, Your Hawesko Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look