Very good customer service. Wish they had longer hours but I appreciate that they're local. I'd like to be able to reorder a canceled order without reuploading image files. Happy there is a pick up op... See more
Company replied
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Review summary
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Easy designing, easy order. Would love other options like adding an additional 100 items at the same price per item as the 500 items rather than having to waste paper and go up to 1000 items. I needed... See more
Company replied
Easy-to-use website. Would like to have a box where we could leave a question. Working on this small screen and needing a larger image, I would have liked to ask how it looked on your end before final... See more
Company replied
Good interface and the ordering process was relatively easy, except for having to refresh in order to upload files ... Took me a minute or two to figure that one out. I'm on an AirBook, FYI
Company replied
Company details
Written by the company
Awesome Prices, Always - Since we started in 2001 as a small, family-run print shop, our main goal has been simple: to give you fast, easy, and super economical service without ever sacrificing quality. Because we're 100% family-owned, we don't have outside investors to report to—we just report to you! That means we keep our prices low by running efficient, modern facilities, passing all the savings right back to you. We live by our 'low price promise' and insist on industry-leading quality. We're so sure you'll love what you get that we back it up with a 100% satisfaction guarantee for first-time customers. That's our promise that you'll get great prints every time! Whether you're a small business owner or just printing for fun, we're here to help you shine! With production facilities across the U.S. (in California, Texas, and Kentucky), we've got the reach to deliver responsive, quality service to customers everywhere.
100% Satisfaction Guarantee
First-time Customer? No Problem!
100% Satisfaction Guarantee for first time customers.
We take every effort to alleviate your worries so you can focus on marketing your materials. If any issue should arise, please submit an "Order Issue" ticket through your order page. Please provide as much detail as possible, and one of our representatives will respond within 1-2 business days for assistance.
You can also reach us at info@gotprint.com for assistance.
Contact info
7651 N San Fernando Rd, 91505-1073, Burbank, United States
- 877-922-7374
- info@gotprint.com
- www.gotprint.com
4.0
Great
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great website and great deals
Great website and great deals, this is my first time printing business cards and I look forward to a beautiful partnership. The quality looks great, prices are fair and ordering was easy.
7 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very simple sign up and order process
Very simple sign up and order process, can't wait to receive my sample kit and place my first order!
4 September 2026
Unprompted review
Reply from GotPrint
We're so happy to hear that our sign-up and ordering process was simple for you! We appreciate your positive feedback and look forward to your first order.
Design portal was easy to use
Design portal was easy to use. I even needed to ask a question and the chat feature was amazing. I got the help I needed in less than a couple minutes.
2 September 2026
Unprompted review
Reply from GotPrint
We're so happy to hear you found our design portal easy to use and that our chat feature provided such quick and helpful assistance!
Consistently excellent quality
Everything I order from GotPrint is of the highest quality. I once made the mistake of trying a cheaper vendor, and I came running back to GotPrint immediately and with gratitude for their superior, dependable products. I also love how easy it is to place an order.
21 July 2026
Unprompted review
Reply from GotPrint
We're so happy to hear that our product quality and ease of ordering consistently meet your expectations. We truly appreciate your loyalty and kind words!
Reply from GotPrint
We're so happy you found everything you needed! We appreciate your kind words.
Easy order and design but need more unit options.
Easy designing, easy order. Would love other options like adding an additional 100 items at the same price per item as the 500 items rather than having to waste paper and go up to 1000 items. I needed a design that would have been only 600 units but it was more economic to order 1000 units rather than 500 plus 100 more. Sadly, if I don't use the remaining 400 that I did not need, they will be thrown out.
13 August 2026
Unprompted review
Reply from GotPrint
We appreciate your positive feedback on our design and ordering process. We understand your concern about the quantity options and the potential for waste when needing an amount between our standard tiers. We suggest you to fill out a contact form for this. Selecting 'Management' from the drop-down is the best way to give feedback or suggestions straight to our owners. If you need assist locating the "contact-form", please call our Customer service team as we would be happy to help. Thank you.
Ease of execution
Easy to navigate website and reorder previous orders.
31 August 2026
Unprompted review
Reply from GotPrint
We're glad to hear that our website is easy to navigate and helps with reordering. We appreciate your positive feedback!
First time here
The process was very easy. I hope the quality of the hanger are equally satisfactory.
30 August 2026
Unprompted review
Reply from GotPrint
We're happy to hear that our process was easy for you. We are confident our hangers will meet your quality expectations.
Reply from GotPrint
We're truly glad you found our service to be efficient and straightforward. We appreciate your positive feedback!
Free Samples
They send free samples to show you some options they have! It's great
25 August 2026
Unprompted review
Reply from GotPrint
We're delighted to know you appreciate the free samples! We hope they help you explore our options.
Always easy to use
Always easy to use. Great for a quick solution when I'm in a pinch for marketing materials.
25 August 2026
Unprompted review
Reply from GotPrint
We're happy to hear our solution helps you quickly create marketing materials when you need them most. We appreciate your positive feedback!
Please order elsewhere.
Please - if you need professional labels, do not order from this company. While the price is good, the quality is not. Multiple labels are scratched/marked, unusable. Also, there is white around the edges, which we specifically asked to make sure that would not be the case. Not the product I expected at all. Could not be more disappointed.
24 August 2026
Unprompted review
Reply from GotPrint
We appreciate you sharing your concerns regarding the label quality and the white edges. Our Quality team has sent an email to you, for the next steps regarding your Stickers. Please, feel free to contact our friendly Customer Service team if more details or help is needed. Thank you.
Business Cards/Post Cards that "pop"
I like the fact everything is done online with instant proofs for business cards and postcards. It's very easy to upload my own designs and make them "pop". The UV coated cards/postcards are incredible.
22 August 2026
Unprompted review
Reply from GotPrint
We're so happy to hear you appreciate our online design process and the instant proofs! It's wonderful that you find it easy to upload your designs and make them stand out. We're also glad you love the quality of our UV coated cards. Thank you for your kind words!
I googled where can i order mailing…
I googled where can i order mailing labels with my name and address so I don't have to write it all out on an envelope everytime. Google led me to your website and you offer a free sample kit so I am going to try it out and see what you are all about and I am sure I will be a repeat customer.
22 August 2026
Unprompted review
Reply from GotPrint
We are so glad Google led you to us! We are happy to hear you found our free sample kit and are looking forward to trying our mailing labels. We are confident you will love the convenience and become a valued, repeat customer. Thank you for your kind words!
Very easy to custom design and such…
Very easy to custom design and such reasonable prices! Thank you!
20 August 2026
Unprompted review
Reply from GotPrint
We're so happy you found our custom design process easy and our prices reasonable! We truly appreciate your kind words.
Quality is not good. Won't use again...
I used used Claude Cowork to design updated business cards for me. I uploaded the print ready pdf files and confirmed my design. What I received today looks like it came on a HP Ink Jet. There is zero chance I will use these cards.... I'd be embarrassed to hand this to anyone.
UPDATE: Just went to get Store Credit and it showed $0.00. There was no option for "free reprint". Just give my $30.40 back.
18 August 2026
Unprompted review
Reply from GotPrint
Hi MJ, we apologize for this issue. Our Supervisor team tried to call you to discuss further and were unable to get a hold of you. Please contact our friendly Customer Service team and ask for a Supervisor. We would be happy to help. Thank you.
HIGH-QUALITY PRINTING
HIGH-QUALITY PRINTING
GOOD WEBSITE, FUNCTIONS QUICKLY, CLEAN LAYOUT, EASY-TO-UNDERSTAND, EASY-TO-NAVIGATE.
GOOD TURNAROUND TIMES, RESPONSIVE CUSTOMER SUPPORT
15 August 2026
Unprompted review
Reply from GotPrint
We're so glad you appreciate our high-quality printing, website, and quick turnaround. Your positive feedback on our customer support means a lot to us!
always top quality!
18 August 2026
Unprompted review
Reply from GotPrint
Hi Kim, thank you for shopping with us!
I have been using GotPrint for over 20…
I have been using GotPrint for over 20 years. They always provide quality printing.
18 August 2026
Unprompted review
Reply from GotPrint
We are incredibly grateful for your loyal patronage over two decades and are so pleased to know our printing quality consistently meets your expectations.
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