Guerin Reviews 

Again amazing service. No wait at all. Process of dropping of and collecting car seamless. Would not use anyone else when visiting the Algarve.

Easy check-in and check- out, professional staff.

Vehicle was great but be prepared to accept a different (often bigger) vehicle. Also the drop off point is for all the hire car companies so leave an extra half hour for return to be in the queue, once there is it was quick and simple. Vehicle was great, clean and no issues at drop off as all existing damage was already logged, just check the picys in the docs they send you. Staff were helpful and friendly.

Rental booked via booking.com with full insurance covery via booking.com: Easy to pick up car at desk (not necessary to take any additional insurance from Guerin). Car was in a good condition (windows could be cleaner) and there was no issue on return (previous damages were documented by Guerin and me (photos)). Could be busy at rush hours at the airport.

Everything good with the car, but just to keep in mind that the deposit can take up to two weeks to get refunded.

Everything went smoothly except using the terminals when opening a contract. Inconsistent date formats cause errors that are not intuitive to fix without help - some places require year field as yy and others yyyy. This resulted in unnecessary frustration not being able to proceed to a next step.

I have rented cars at LIS airport for a long time. GUERIN has always been outstanding in every aspect of the process. Their staff members are the most polite people you can find.

Everything at Guerin is in perfect order.

The Tondela location is great. The gentleman there is helpful, pleasant, and efficient. The booking process is quick, as is the return and closing of the contract. There are other companies with locations that are closer to us, but we prefer to go to Tondela.

Simply superb customer experience. Cant rate highly enough. Excellent from start to finish.

We received lovely help from the staff, Sonia Moniz who helped us with our rental. We were given a lovely car and good information on where to pick up the car, where to refill gas etc. It was a quick process at the airport, both pick up and drop off. Would rent from them again!

Easy, fast and pleasant. Smooth from start to finish.

Great company in overall. Very good personnel and services. Great care of customers. Good prices for very recent cars. To be recommended without hesitation.

Super nice support at airport Ponta Delgada. Did the check-in at self service terminals but as soon I had a little problem the employee helped, really great process.

Super fast professional and nice persons

As a seasoned traveller and car rental customer, I have to say this was one of the best experiences yet. Phenomenal communication, great price, painless pick up and drop off, nice car. Even do a discount on refuelling at GALP.

Quick and easy pick-up and drop-off.
Called them twice and both times they were very helpful.

Site não otimizado.. nunca recebi email de confirmação de reserva, nem email de confirmação de conta

The staff was attentive and helpful. The check in process was quick and I was able to be on my way super fast which was so appreciated. All information was clearly communicated and dropping the car off was quick and straightforward. Thank you! I will definitely come back.

The experience was great, the staff were really friendly, especially the guy when we returned the car. The only thing worth improving is the the waiting time between digital check in in the office and receiving the car. Otherwise everything was great.