Koninklijke Fleurop Reviews 

Ordered a sunflower bouqet. The flowers and arrangement was beautiful! My friend was very happy.

Definetly would recommend and buy from Fleurop again!

The site was easy to use, the delivery was fast, communication was clear and most importantly great product and price.

absolutely fantastic experience from the quality of the flowers to the person delivering them. Very grateful. Would absolutely recommend.

Flowers have been delivered late, they didn't look fresh and pictures on the website was different from the real one completely.
Only good thing - people from support. They are doing good job

Got the flowers 3 days late

Beautiful flowers and on time delivery!

Do not order flowers here if you have pets! We received a bouquet through Fleurop that was explicitly sold on their website and invoice as "pet-friendly" and safe for cats. To our absolute horror, it contained a pink lily. As anyone in the floral industry should know, true lilies are extremely toxic and fatal to cats.

Our three cats had to be rushed to the emergency vet in the middle of the night and spent days on IV fluids to prevent fatal kidney failure. The total veterinary bills amounted to nearly € 5,000.

Fleurop's response? Absolutely nothing. No phone call, no apology, zero empathy. They didn't even bother to contact us personally. They simply forwarded our claim to their liability insurance and ignored us.

Mistakes can happen, but putting a lethal plant in a guaranteed "safe" bouquet is grossly negligent. The way they refuse to show any accountability or basic human decency afterward is shameful. Do not trust their "pet-friendly" labels; it could literally cost your pets their lives.

the flowers are surprisingly wonderful and very fresh upon delivery. Surely will repeat order.

I had one of the worst customer experiences I’ve ever had.

I paid €65 for a bouquet as a birthday surprise for my partner. I specifically requested that if my partner wasn’t home, the flowers should be left at their front door. Instead, I was later told the bouquet had been left outside the building entrance, where anyone could take it. My partner never received the flowers.
We checked immediately, asked all the neighbors, and no one had seen the bouquet. Despite this, I was told the delivery had been completed. There was no photo, no signature, and no proof of delivery.
What disappointed me even more was the way the situation was handled. Rather than taking responsibility or offering a reasonable solution, I was repeatedly told that leaving the flowers was my request. That completely misses the point. I gave permission to leave them at my partner’s door not in an unsecured public area where anyone could take them.
The company had my phone number. If the driver couldn’t safely complete the delivery, they could have called me, contacted the recipient, or arranged another safe delivery option. Instead, the bouquet disappeared, and I was left paying €65 for a birthday gift that was never received.
I expected much better customer service and a willingness to resolve the issue. Unfortunately, I received neither.

I cannot recommend this service based on my experience.

The bouquet was delivered nicely and on time. I havent seen it but the person really liked it. I was able to add an item to the order last minute quite smoothly through their customer care mail contact (and in English for fleurop.nl). So everythin worked quite well.

I live in Australia and have ordered flowers from Fleurop several times in the last few years. My mother resides in an Aged Care Home near Enschede (NL) and she loves receiving the beautiful bouquets which are often accompanied with some chocolates as an extra treat! Living so far away I cannot visit my mother as often as I would like but it gives me a lot of pleasure to send a gift of flowers to brighten her day. Thank you for the great service!

It was a really fast delivery, good pricing and beautiful flowers

Flowers were delivered the day before the requested delivery date and were not looking great when presented to the recipient.

Simple website
Bloemen delivered on time

Flowers looked nothing like the picture. Much smaller and basic. I guess they're busy for mother's day but for the price I paid and the picture on the site I expected more. Do not use this service!

Beautiful flowers, delivered on time. Wonderful service.

Every bouquet is always beautiful and delivered on-time. Your website is also easy to navigate.

Great experience! The flowers were delivered on time and looked even better than expected—fresh, vibrant, and beautifully arranged.

Reliable service and high quality. I’d definitely order again!

They delivered the flowers and the “out of home” card to the wrong address. After many phone calls and emails over more than six days, they still refused to issue a full refund or send a fresh bouquet. They claimed the recipient’s address was unclear, even though clear delivery instructions were provided in the order notes, along with both the recipient’s and sender’s contact details. Make a good decision for yourself and avoid this company

They called me to double-check my order, which is very kind of them to ensure my order is correct.

Great that the bouquets can be delivered on the same day - on a Saturday even - if ordered before 12!