First2Protect Reviews 

Wasn’t sure what to expect as I have never done this before but I spoke to Jamie who made it all very clear and was very helpful with any questions I had

I was helped by Mohammed Rohman, he was very nice and understanding even though I had made a mess of the situation and was stressed out. He stayed positive, calm and helpful. Thank you

Very professional and informative and helpful, hence why I was able make an informed decision on a product that was suitable for our needs.

The service I received was outstanding. One of the reasons I have a portfolio with them because I can always count on them.

Spoke to Tom today about some contents insurance for a new property, really friendly, very informative, explained everything to me, including the small print. Really reasonable rates, Would highly recommend

Evie Giles-Phillips was very helpful and provided many information in detail.Thank you very much for your help and assisstance.

I had a call with Jody to discuss a new quotation. She was greatly informative while checking everything we had discussed was understood.

She helped generate numerous quotations to help find the best rate from her panel of insurers and I came away with a strong product in terms of coverage, and at a competitive price as well.

Jody is a great asset to the team at First2Protect

Very efficient & speedy to any requests

There were initial difficulties getting access to my portal for the purposes of a renewal. Regardless of the cause of the issue I became hard up against the need to insure my HMO property where I am required to have cover in terms of my licence and tenancy agreements. Curtis Gillard immediately took up the case and left no stone unturned to resolve the issue over 9 phone calls and numerous updating emails. he was able to get an acceptable alternative quote, explain all the endorsements and cover and I was able to renew and pay for the cover one day ahead of the deadline. i could not be more satisfied with his effort

James was pleasant explained things in a simple manner and obviously helped me with getting a much cheaper insurance policy thank you so much.

Clear concise information from the start. Available products explained clearly (and not boringly) and chose the best for me.
Feel confident using them and Lewis was an absolute star and extremely helpful.

I spoke with Charlie today on the phone regarding my building insurance. He was really helpful and explained everything to me and answered any questions that I had due to this being my first house. Couldn’t recommend them enough! Thank you!

This was a follow up call. The call was polite and pleasant. I appreciated the follow-up. Many thanks

Very helpful and good communication

Rebecca was more than helpful with providing information and support with my renewal 😁 Great customer service.

Fantastic service from First2Protect. Rosie was an absolute pleasure to deal with—friendly, light, and incredibly easy to speak with. She quickly sorted out a postcode issue for me and even took the time to explore different policy structure options to help bring my premium down. Efficient, cost-effective, and genuinely brilliant customer service. Highly recommended!

Had a wonderful chat with a young man
Named Jamie, very pleasant and helpful
Wonderful attempt at pronouncing our
Welsh names and places, talked me through all options of insurance helped me with all i needed to know
Would highly recommend

Really nice people over the phone. But it was a long wait - more than 20 min I think. And not sent through to the right dept initially. But once again - great staff!

Spoke with LJ about buildings and contents insurance. Good conversation and was given an encouraging quote. Was informed of the two levels of insurance available and LJ will contact me again in a week and we can talk again.

Always excellent service, very on top of renewals and generating new quotes to get you the most coverage for the lowest price.