They have clear and good information about the products in their webshop, the order and payment procedure is easy and the order was shipped quickly and arrived just a few days after the order was plac... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The order was promptly delivered. One of the items I purchased was a defective piece. When I reported it, the team took swift action and replaced the item. It was obvious that customer experience is... See more
Company replied
The order was easy to place, and the payment was straightforward. The purchase was hassle-free, and the delivery/pickup was even better. Thank you for a speedy delivery.
Company replied
The laptop I ordered was delivered in a few days and as good as new. Much better value for money and more sustainable than buying a completely new one. I highly recommend this shop!
Company replied
Company details
Written by the company
Furbie er Norges største nettbutikk på brukt IT-utstyr. Vårt mål er å gjenbruke alt IT-utstyr og påvirke bransjen og myndigheter til å ta ansvar for en mer sirkulær økonomi og bærekraftig utvikling. Alle våre produkter blir slettet etter strenge krav godkjent av Norsk sikkerhetsmyndigheter. Produktene blir også rengjort, renset og funksjonstestet før det blir utlevert til kunde. Dette for at våre kunder skal få en trygg og sikker IT-hverdag.
Contact info
Norway
- www.furbie.no
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
product delivered very quickly after…
product delivered very quickly after order was placed. Very good quality, felt like a brand new PC for a much lower price.
18 August 2026
Reply from Furbie
We're delighted that your PC arrived quickly and that its quality exceeded your expectations. Getting a like-new device at a lower price is exactly the experience we want to provide. Thank you for sharing!
Best regards,
Furbie
Very fast delivery and quality of…
Very fast delivery and quality of product was at least as expected.
20 August 2026
Reply from Furbie
Thank you so much for the kind words! were thrilled to hear the delivery was fast and that the product met your expectations. We look forward to serving you again soon.
Kindly regards,
Furbie
Reply from Furbie
Thank you so much for your great review! We're delighted to hear that you're happy with both the product and our fast delivery. We truly appreciate your feedback and hope to see you again at Furbie.
Best regards,
Furbie
Quick service and great product
The laptop I ordered was delivered in a few days and as good as new. Much better value for money and more sustainable than buying a completely new one. I highly recommend this shop!
22 July 2026
Reply from Furbie
Thank you so much for your great review!
We are very happy to hear that you are satisfied with your laptop and that it arrived quickly and in excellent condition. It is great to know that you appreciate the value and sustainability benefits of choosing a refurbished product.
We truly appreciate your recommendation and are grateful that you chose Furbie!
Kind regards,
Furbie
They have clear and good information…
They have clear and good information about the products in their webshop, the order and payment procedure is easy and the order was shipped quickly and arrived just a few days after the order was placed. The product was exactly as described in the webshop.
2 July 2026
Reply from Furbie
Thank you very much for your great review!
We are happy to hear that you found our product information clear and our ordering process simple and efficient. It is also great to know that the product matched the description and that you were satisfied with the fast delivery.
We truly appreciate you choosing Furbie and taking the time to share your experience with us.
Kind regards,
Furbie
Thank you for the answer I got…today
Thank you for the answer I got today regarding my request of assistance in connection with the purchase of the DELL desktop OPTIFLEX 7000 and I will buy a connection cable or tool as indicated. I took also pictures of the desktop as you suggested, and also of the mine DELL Screen S72210. However, in order to send the pictures, It looks like I need a direct email from you,it looks like that with the kind of messages system I am using the is no way to send pictures, let me know.
Mvh
7 July 2026
Unprompted review
Reply from Furbie
Thank you for your kind review! We're happy to hear you're pleased with your experience. We really apperciate your support and hope to see you again soon!
Kind regards.
Furbie
nice computer works realy good
16 June 2026
Reply from Furbie
Hi, and thank you for your review! We're glad that you are happy with the product!
We appreciate you taking the time to share your experience and hope to serve you again in the future.
Best regards,
Furbie
Reply from Furbie
Thank you for your feedback! We're glad to hear that you're happy with both the quick delivery and the product. We appreciate your support and hope to serve you again soon!
Best regards,
Furbie
Reply from Furbie
Hi Åse,
Thank you for your review! We’re glad to hear that you received good information over the phone and that you were happy with the quick delivery.
We appreciate you taking the time to share your experience and hope to serve you again in the future.
Best regards,
Furbie
Delivered quickly and in good shape
Delivered quickly and in good shape. Easy to use the website and compare products.
26 May 2026
Reply from Furbie
Thank you for your great review! 😊
We're delighted to hear that your order was delivered quickly and arrived in good condition. It's also wonderful to know that you found our website easy to use and that comparing products was a smooth experience.
We truly appreciate your feedback and look forward to serving you again in the future!
Reply from Furbie
Thank you so much for your kind review! 😊
We're delighted to hear that you had a great experience with us and that our team made a positive impression. Providing friendly service and a smooth customer experience is something we truly value.
Thank you for your support, and we look forward to helping you again in the future!
Reply from Furbie
Thank you for your wonderful review! 😊
We're delighted to hear that you're very satisfied with your iPad 9th generation. It's great to know that the device exceeded your expectations and arrived in such excellent condition.
Thank you for choosing us and for taking the time to share your experience. We hope you enjoy your iPad for years to come!
Delivery to pickup point same day.
8 May 2026
Reply from Furbie
Hi,
Thank you for your review! We’re happy to hear that your order was delivered to the pickup point the same day. We appreciate your feedback and hope to see you again soon!
Best regards
Furbie
Delivered as expected
Easy to communicate and delivered a good product according to my expectations.
29 April 2026
Reply from Furbie
Hi Magne,
Thank you so much for the great review! We’re happy to hear that you had a good experience with the communication and that the product met your expectations. We truly appreciate your feedback!
Best regards,
Furbie
PC with wrong configuration was…
PC with wrong configuration was delivered. Did not get quick response to my queries.
8 April 2026
Reply from Furbie
Hi,
Thank you for your feedback, and we’re sorry to hear that you received a PC with the wrong configuration and experienced delayed responses from our support team. This is not the experience we want for our customers. We appreciate you bringing this to our attention and would like the opportunity to make things right for you.
Best regards,
Furbie
Every think is great
29 April 2026
Reply from Furbie
Hi,
Thank you so much for your review! We’re very happy to hear that everything was great. We truly appreciate your support!😊
Best regards,
Furbie
Fast delivery and nice product
20 April 2026
Reply from Furbie
Hi,
Thank you for your feedback! 😊
Great to hear you’re happy with both the delivery and the product. We really appreciate you taking the time to share your experience!
Great regards
furbie
Good delivery time equipment as stated…
Good delivery time equipment as stated and in great condition.
13 April 2026
Reply from Furbie
Thank you for your kind feedback!
We really appreciate that you are satisfied with both the delivery time and that the equipment matched the description and was in great condition. It means a lot to us to hear that everything met your expectations.
Please don’t hesitate to contact us again if there is anything we can help you with in the future 😊
Best regards
Furbie
Reply from Furbie
Thank you for your feedback! 😊
We’re glad to hear that the delivery was fast and that the product met your expectations.
Welcome back anytime!
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