Ensven Reviews 

I just received my bed rocker system yesterday. When woke up this morning the sun was already up. That's the first time in years I didn't wake up before sunrise. It feels amazing. The rocker was still going in the morning. I don't know about reliability yet having only used it for a night but the units are heavy and seem solid. The customer service staff were nice to me and keep me updated while I was waiting for delivery.

I’ve got an Ensven myself. It’s Indispensable for my sleep and sanity. I bought one for one my grandkids as well. He’s got juvenile insomnia that’s gotten a lot better with the bed rocking. Customer service has always been good to me. Delivery times could be better, as in shorter. Waited a couple weeks on both purchases.

Bed rocking solved my insomnia. I haven't felt this good in ages. It was worth the wait. I've had some trouble with the set up because once the pads are in place with the bed on top, it's difficult to move them to get perfect alignment. It may be easier on a wooden floor, but I've got carpet and the pads don't easily slide on that.

I'm a chess player. Before an event I'm always anxious and sometimes this affects me to the point of complete sleeplessness. My Ensven is so soothing that I can sleep whatever the stress level. It was recommended to me by a friend. Delivery took a couple of weeks. Customer service followed up with me to make sure all is ok. I've got a small hole in the fabric cover of one of the modules but it doesn't seem to get worse. It almost looks intentional but no clue what could be for.

A friend recommended the product and even let me try it. She told me she waited about a week for her order to arrive. I waited three weeks… My sleep has noticeably improved, my sleep tracker agrees. I’m not a miserable insomniac; I usually get 5 to 6 hours. But even for me bed rocking makes a difference. Now I get over 7 hours a night pretty consistently and it feels great.

I had a great experience with Ensven's customer service prior to purchase. I sent them pictures of my bed and asked lots of questions. When I finally decided to buy Ben helped me place the order.

A friend of mine helped me placing my bed on the modules and set everything up. I'd say altogether it took 20 minutes. Ben helped me out again with the App.

Ensven has been running well since. Some of the platform pegs came out the other day, allowing the bed to slip. Ben sent me a bunch more and this time I hammered them in, they haven't moved since, keeping my bed in place. Apparently pressing them in by hand wasn't enough, you really have to push those pegs into the platform. They should put that in the manual. The claim no tools required, but I'd say a hammer comes in handy to get those pegs properly seated.

My sleep problems have gotten worse over the years and Ensven is the first sleep aid that has helped me consistently. I hope it stays that way. Fingers crossed

I ordered and got immediately charged without being sent anything except an email that said I would be contacted once my order was shipped. After a month of nothing, I sent a message through the contact page on Ensven to ask when my order would be shipped, and haven't gotten a reply in three weeks. On my MasterCard page where the number and address should be with the transaction, it says they didn't provide any. They don't seem legit.

My Ensven module started making increasingly loud noises, so much so that it was unbearable. After contacting them several times, I was kept on the hook for help. It's been months now, and nothing has been done, despite numerous promises. Now I'm done with Esven and their nonexistent customer service.

I really wanted this to be a success, but unfortunately it was not.

I do not recommend this product, and I do not recommend this company.

I placed my order in June, and the delivery did not arrive until October, which is an unreasonably long delay. When the product finally arrived, two passive pads were missing—items I had paid an extra $100 for. After several emails, the company said they would send the missing pieces, but they never did.

I have now been waiting since October for these two items, with no resolution.

In addition to the poor customer service, the device itself did not meet expectations. It is quite noisy, and the movement is not smooth. I had hoped this would help improve my autistic son’s sleep, but unfortunately, it did not work for us.

Overall, this experience has been very disappointing.

I purchased the Ensven modular bed rocker and received a faulty unit that never worked properly. I spent an enormous amount of time patiently troubleshooting, exchanging countless emails (including creating and sending photos and videos showing the problems), and following every suggestion the company provided, but the product simply did not function properly.

After weeks of polite, detailed communication from me in which the company acknowledged that the product did not work properly, I finally requested a return and refund, as the unit was clearly defective and covered by Ensven’s own money-back guarantee. It was at that point that the company stopped responding entirely with no explanation. I continued following up for months with no reply. Eventually, and only after I contacted them by telephone, they sent a return label and issued a partial refund of $200, assuring me that the balance would be refunded once the returned item was received.

I have proof that the return package was delivered to Ensven on March 22, yet since that date the company has once again completely ghosted me. They have ignored every message, failed to honor their written commitment, and kept the remaining portion of my refund.

What makes this particularly troubling is that I have been exceptionally patient and fair throughout. I assumed that a company developing a wellness-focused product would share those same values of integrity and responsibility. I even expressed understanding that if they were experiencing financial strain (which can sometimes be the case with smaller startup companies and I can't think why else they would be dragging their feet so much on issuing the refund) that I would accept repayment over time. Despite that goodwill, they have chosen to remain silent and withhold the money owed.

At this stage, I have lost not only several hundred dollars, but also a great deal of time and trust: hours spent troubleshooting, emailing, printing labels, packaging the heavy unit, and hauling it to the post office (with a trolley, on foot as I live in NYC). Their behavior has been egregiously unprofessional and unethical.

I have delayed escalation out of respect and in the hope that they would do the right thing. But the continued lack of response leaves me no choice but to warn others: Ensven is not a trustworthy company.

If you’re considering purchasing this product, know that while you may be fortunate enough to receive a working unit, if you encounter any issues, you may find yourself, like me, ignored, out hundreds of dollars, and with no resolution.

I sincerely hope Ensven will see this and finally honor their commitment by issuing the remainder of my refund as they promised to do. I have done everything at my end that has been asked of me and I'm so disappointed that they have simply disappeared.

(Copies of all correspondence testifying to everything I've written above can be provided on request to anyone interested or concerned about doing business with Ensven.)

Getting Ensven's bed rocker was so worth it for me. I've got to get up early for work and can't compensate by sleeping in late if I can't get to sleep the night before. I've tried leaving Ensven on just for the first hour of the night, and also for the whole night. Either method improves my sleep, but whole night rocking is best for me. I've had it for a month now and haven't slept this well in a long time, ready to go in the morning.

I'm sleeping better than ever thanks to my Ensven. The units are heavy and feel very solid. The non-slip feet and platforms do their job well. The noise level is low, it doesn't disturb me. I had to wait about a month before receiving my unit, the company had been in touch once informing me of a possible delay and I told them that there's no rush. I guess they took me by my word. So if you need your unit sooner, maybe just tell them.

Bed rocking puts me to and keeps me asleep very effectively. Delivery was reasonably quick and customer service is very helpful. The black colour of the pads looks very nice on my floor. Five stars.

Why only a four star rating? It's not the company's fault but I really hate the trade war. I even sold my house in Florida because of it. No more snow birding. The tariffs Canada has imposed on US goods in response to the trade war added fifty dollars to the cost of the bed rocker I bought from Ensven. The company had told me in advance, they were helpful. I feel bad about it, but they are an American company so as a Canadian I want to send a message to the United States to end the trade war.

I happily recommend the product, I'd rate the product itself at five stars.

It works for me. Thanks to Ensven's bed rocker I'm finally sleeping properly. My headache meds have stayed in the cabinet. My coffee consumption has gone down. Alertness and mood are much better. The customer service was very helpful guiding me through the set up with my bed and explaining to me how to tune the device.

Thank you, Ensven!

So I'm an engineer and had a similar idea for a rocking bed, but never got actually around to building it. I had a chat with one of the Ensven engineers who explained to me how their rocker works. Then I got me one, set it up and tried it out. It's pretty much how I expected it to be. Is it helpful in terms of better sleep? Of course there is the placebo effect that makes you think something works when it's not. But I'd say it does help. Before I often used to wake up in the middle of the night, and then had trouble getting back to sleep. Hasn't happened since I've got my bed rocking. The usual caffeine cravings are less. I've got more energy. So yes, I'd say it works.

My husband's a poor sleeper which affects me as well. Ensven's bed rocker made my husband's sleep much better. Less moving around, less waking up at night. Helps me too. We can sleep in the same bed more often. We're in the same state as the Ensven company. Delivery took less than a week. The modules are heavy and seem well built. They've performed without complaint so far.

I am retired now and after my husband recently passed away, I have been struggling to get enough sleep. It has been very hard to find rest. My doctor thinks I have PTSS, posttraumatic stress syndrome. He believes my my trouble with sleep is linked to that. He prescribed me sleeping pills but I found them to be too addictive. I asked him to help me find another way. This winter my son took me on a lovely cruise from Rotterdam to Norway to see the Northern lights. He hoped it it would help me take my mind of things, and it did. I actually slept really well in the cabin. I thought it might be the fresh sea air. As I was trying to find help with sleep I came across an article that mentioned how bed rocking could be helpful for people who have trouble sleeping. That reminded me of how well I slept in the cabin. I found two companies that sell bed rockers and decided on Ensven. I discussed the idea with my doctors and he told me to go ahead and try it. Apart form a low possibility of sea sickness, he can't see any harm coming from it. Since I didn't get sea sick on the cruise ship, I decided to try it. My son helped me put the order in in early May. I received it just last week. My son helped me put it up over the weekend. I've been using it every night this week and I have to say I'm sleeping much better. Including last night. The gentle rocking reminds me of the feeling I had sleeping in the cabin. There is also an App for the bed rocker, but I do not use it. My son set the Ensven up to rock for 8 hours. I just press the button to get it started. I've managed to sleep 8 hours once this week and about 7 the other nights. I don't have to worry about timing, I just let the Ensven finish by itself. I am so glad I decided to try this. It has been a relief to sleep better and I am feeling much better every day. I have hit the Ensven modules with my foot a few time walking around the bed. But it didn't hurt. It is just something to be aware of, maybe do not walk too close to the bed.

To start off with. The product and the company are very helpful.

I first purchased an Ensven rocker two years ago. But we suddenly had to spend a lot on our house and had to sacrifice financially. So I cancelled the order. The company refunded me right away which was really helpful at the time. My sleep issues stayed with me, especially during the long summer days up here in Alberta. I ordered again this May. The company sent the parcel up via UPS. It arrived a few days later. My bed is too heavy for one person to lift but my hubby and a friend managed to do it together. Making the pads all parallel to each other took some time, maybe ten extra minutes until it was all done.

We had some trouble with the App. The company explained to us that the App turns off after five minutes and that this is done on purpose. It can be turned on again by using the controller. It's actually in the manual, we just didn't read it properly. Once we had that figured out we were able to access the App. It has a simple section which can be used to turn rocking on and off. The advanced section has these sliders to adjust all kinds of settings. We wanted a really gentle experience and the company explained how to change the acceleration settings to achieve this.

As for the purpose of the product, improving sleep. It does that, my hubby and I both love being rocked to sleep. It's very relaxing, it works. We keep the rocking motion going the whole night. I've even been able to nap on weekends. I haven't had a nap in years but with the side to side rocking I can nap. Amazing!

The fabric on the pads gets dusty over time. I've had to clean the pads twice already using a vacuum. The black fabric sort of highlights hair and dust, maybe the company could use a different color, maybe gray? We have a Husky that sheds like crazy and the white hairs contrast perfectly with the black fabric so it's very visible. That's the case with all our flooring and furniture, except that we have nothing else that is black and shows it quite so clearly. Not to nag, I vacuum every other day anyway, but other color choices that black would be nice. It's still a nice looking device though, I've shown it to friends we had over and they complemented me on it.

My experience with the Ensven bed rocker is great because it helps me get more sleep. The company has been very helpful explaining things to me before I bought and helped me get things going after delivery. I've had mild to moderate problems with inadequate sleep for more than two decades now so I didn't mind waiting a couple of weeks for getting the item delivered. I've been to a sleep clinic where they hooked me up to sensors and recorded data during my sleep. They found that I spend very little time in deep sleep, and too much time in light or very light sleep. It's very easy to wake up from light sleep. Ensven solved my sleep problems overnight. I haven't had it tested yet, I assume the rocking motion results in more deep sleep and hence longer sleep overall. I don't know if it works for people with really bad sleep issues, problems worse than mine, but for me with my degree of sleep disturbances, it's working perfectly. Hence the five star review.

It works very well. I am much more rested now. One small complaint I have is about customs and duties. Had the company reminded me of the Mexican IVA, I could have asked friends in the U.S. to receive the rocker in the U.S. and then bring it into Mexico as a personal item to save me some tax.