DSHOP Reviews 

15,055
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,655 reviews, reviewers had a great experience with this company. Customers frequently mention that the online ordering process is simple and straightforward, while delivery services are impressively quick, efficient, and well-communicated from dispatch until arrival. Many people also appreciate the reasonable prices, highlighting that goods typically arrive promptly, accurately match online promotional photos, and provide solid overall value. Some reviewers were not happy with the overall product quality, explicitly noting that certain items like furniture or rugs felt flimsy, completely unstable, or vastly different from expectations. A few consumers also reported frustrating experiences trying to resolve product defects or dealing with unhelpful service when attempting returns.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, while some customers praised the well-packaged... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting prompt arrivals within a... See more

Order

People report positive experiences with order, highlighting efficient shipping, accurate product... See more

Price

Consumers find price to be positive, highlighting affordable and well priced items with reasonable delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The fast delivery and notifications were terrific definitely worth 5 stars. The product although works is a lot smaller than I realised and the light is very dull, it's more suited as a night light... See more

Company replied

Rated 5 out of 5 stars

Absolutely love the rugs, excellent value for the size and price. They unrolled easily; also easy to clean (my dog laid down straight after rolling round in the dirt) but was able to clean with a basi... See more

Company replied

Rated 5 out of 5 stars

I had an awkward corner space I needed to fill and the purchase I made did the trick quite inexpensively. It was easy to put together and was exactly as it appeared in the online photos. I am very hap... See more

Company replied

Rated 5 out of 5 stars

D Shop is rapidly becoming my favourite shopping site for anything for the home. I have recently purchased a new house and needed rugs and furniture. The website showed the products accurately with th... See more

Company replied


Company details

  1. Store
  2. also in
  3. Department Store
  4. Furniture Store

Written by the company

Live Better for Less with Dshop! Discover thousands of great deals at Dshop.com.au, where you can shop and save on quality products delivered straight to your door from local warehouses. Enjoy unbeatable prices, fast Australia-wide delivery, and a smarter way to shop, only at Dshop.


Contact info

4.0

Great

TrustScore 4 out of 5

15K reviews

5-star
4-star
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1-star

Asks customers to review

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4.0

All reviews

(15,055)

1,393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute cheats

Absolute cheats! Bought a set of bed-side drawers (Serene 2-Drawer Bedside Table Nightstand, white). On assembling it, I found that the drawers droop near 45 degrees when extended. On reporting the issue to them, they described the droop as *slight* and asked me to foot the cost of shipping and return, completely ignoring the Australian Consumer Law (ACL). Absolute cheats and must be avoided.

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Good quality furniture

I have bought 2 pieces of the furniture and I'm so happy with the quality.
I'm now looking at getting a third piece to match what I have.
Easy to order, delivery is quick and easy

14 October 2026
Rated 5 out of 5 stars

Happy shopping at DSHOP

I have purchased from DSHOP in the past and the delivery was excellent as were the products Now that I have purchased again I find that the excellent service I have received in the past is still excellent now. Just keep up the good work. Thank you.

12 October 2026
Rated 5 out of 5 stars

Excellent Service

The item that I ordered was exactly what I wanted, it was easy to put together, the communication was awesome and the delivery time was outstanding. Highly recommend DSHOP.

12 October 2026
Rated 5 out of 5 stars

Very professional

Very professional

8 December 2025
DSHOP logo

Reply from DSHOP

Hi Francis,

Your feedback made our day! We're so happy to know we could provide you with a great experience. Thank you for sharing.

Warmest regards,
The Dshop Team

Rated 5 out of 5 stars

Ease of purchase online and prompt…

Ease of purchase online and prompt delivery. Well priced and delivery didn't cost an arm or a leg.

14 September 2026
DSHOP logo

Reply from DSHOP

Hi Annette,

Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we look forward to serving you again.

Warmest regards,
The Dshop Team

Rated 5 out of 5 stars

Good product range,reasonable delivery…

Good product range,reasonable delivery prices, quick delivery

5 October 2026
DSHOP logo

Reply from DSHOP

Hi Gary,

Your feedback made our day! We're so happy to know we could provide you with a great experience. Thank you for sharing.

Warmest regards,
The Dshop Team

Rated 5 out of 5 stars

Exactly what I needed for weighing my…

Exactly what I needed for weighing my medications

5 October 2026
DSHOP logo

Reply from DSHOP

Hi Gerry,

Thank you so much for your kind words! We're thrilled to hear you had a great experience, and we look forward to serving you again.

Warmest regards,
The Dshop Team

Rated 1 out of 5 stars

I purchased a 2-in-1 Fitness Foldable…

I purchased a 2-in-1 Fitness Foldable Electric Treadmill Space Saver on 6th September and was super excited as it was for my father who needed a treadmill which was portable to stay fit. When the product arrived I followed instructions to assemble it and put it together. When the treadmill was ready i plugged in the cable and it displayed a error code 2 which as per the instructions stated Motor Damaged in Transit. I Sent an email to customer service and sent photos however email after email that it is being looked at by this department and that department they closed my case without letting me know and i have lost the $394.92 with no follow up from DSHOP customer care. This is absolutely ridiculous and a SCAM very unprofessional and not ownership of responsibility at all. Do not buy from DSHOP they do not care about consumers.

6 September 2026
Unprompted review
DSHOP logo

Reply from DSHOP

Hi Ibrahim,

We're sincerely sorry for any inconvenience you've faced. This isn't the kind of experience we wanted for you. We'd love the chance to look into this further and get it sorted for you. Please don't hesitate to contact us. We're always here and happy to help!

Warmest regards,
The Dshop Team

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