I’ve been ordering from Dermacare Direct for a while now, mainly purchasing iS Clinical products that are often difficult to find elsewhere. Every order has arrived on time without any issues, whic... See more
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See what reviewers are saying
I was so very happy with my experience at Dermcare. This past August, Dr. Minet, one of Dermcare’s fantastic plastic surgeons, removed a basal cell carcinoma located on my collarbone. Upon removal o... See more
This is the third time that I've purchased Revitalash conditioner. It is an amazing product. Initially, I was sceprical and after a week thought it wasn't working, but after spending so much I perseve... See more
Company replied
I recently saw Dr. Anne McNeill for the first time based on a referral and was very pleased. A dermatologist is an important doctor for me as i take a medication that makes me sensitive to UV rays. In... See more
Company details
- Cosmetics Store
- Beauty Product Supplier
- Beauty Supply Store
- Cosmetics and Perfumes Supplier
- Cosmetics Industry
- Skin Care Clinic
Written by the company
Dermacare Direct is an authorised stockist of leading cosmeceutical and advanced skincare brands. We are a team of skincare professionals and pride ourselves on offering the best service for our customers. We can recommend the most suitable products and provide unbiased expert advice, information and support to ensure they are used correctly for maximum effectiveness. The team at Dermacare Direct are qualified skincare experts (not sales persons) and have all necessary training required from the major cosmeceutical brands to allow us to become authorised stockists. Our trained professionals provide ongoing advice and support to ensure complete customer satisfaction.
Contact info
Stoughton Grange, LE2 2FB, Leicester, United Kingdom
- 0116 251 4848
- info@dermacaredirect.co.uk
- www.dermacaredirect.co.uk
4.7
Excellent
161 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I’ve been Reliable Service & Amazing Results with Hard-to-Find iS Clinical Productsordering from Dermacare…
I’ve been ordering from Dermacare Direct for a while now, mainly purchasing iS Clinical products that are often difficult to find elsewhere. Every order has arrived on time without any issues, which makes the whole experience really reliable and stress-free.
The products themselves are absolutely amazing—I’ve seen fantastic results in my skin since using them. It’s great to have a trusted place to buy genuine, high-quality skincare. Highly recommend!
3 April 2026
Unprompted review
Reply from Dermacare Direct Ltd
Hi Mel
Thank you for taking the time to review our company and highly recommending us!
It's always great to hear from our customers that we are stocking great products and doing things right from ordering to delivery. We are glad you've enjoyed your experience.
We are always at the end of a phone or email should you need more advice on your skin care or product advice.
Take care & have a good rest of your day.
Kind regards
Julie
Dermacare Direct
Love the freebies!
Eco packaging and great delivery! Best but is the freebies which can be samples or full sized products but I buy these the next time as they’re cheaper than what I was purchasing. Great! I’ve bought from them quite a few times now due to the range of products they have and the service.
26 March 2026
Unprompted review
Reply from Dermacare Direct Ltd
Thank you so much for your review. We are always happy to help.
Removal of Basal Cell Carcinoma
I was so very happy with my experience at Dermcare. This past August, Dr. Minet, one of Dermcare’s fantastic plastic surgeons, removed a basal cell carcinoma located on my collarbone. Upon removal of the bandages I could barely even see where the scar was. What fabulous work! AND, I was treated with such respect and they made me feel so at ease through the entire procedure! I will highly recommend Dermcare to anyone in need of a dermatologist!
12 August 2025
Unprompted review
Heliocare SPF50
Always buy my holiday sun spray from dermacare. Arrives on time and is essential to me travelling.
3 October 2025
Unprompted review
Reply from Dermacare Direct Ltd
Thank you for your review. We are happy that we could be of service.
Dermacare Direct
Dermacare Direct Ltd offers an…
Dermacare Direct Ltd offers an easy-to-navigate website with fast, free delivery. Their product range, especially the collagen shots, makes a visible difference to my skin. Orders are processed promptly, and the added bonus of discount codes and free samples is appreciated. The detailed product descriptions help in choosing the right items, and customer service is helpful and accessible. Highly recommend for both effectiveness and reliability.
22 November 2024
Unprompted review
Reply from Dermacare Direct Ltd
Thank you for your review.
Easy to use website
Easy to use website, fast free delivery, a great product, can definitely see a difference in my skin since using the collagen shots, pleasant taste.
17 October 2024
Unprompted review
Reply from Dermacare Direct Ltd
Thank you for leaving your review. We are glad the products are making a positive difference to your skin.
Love their products
Love their products. I have both my daughters and my skin care products from here. Love the promptness of my orders being processed, discount codes and free samples are a bonus!!
21 September 2024
Unprompted review
Reply from Dermacare Direct Ltd
Hi
Thank you for taking the time to write a review for us.
It is great to receive feedback from our customers. This helps us maintain and improve our services.
Glad you are happy with the service you receive from us. I will pass your kind comments on to our team.
Kind regards,
Julie (Customer Services Manager)
Trusted supplier for my Priori…
Trusted supplier for my Priori products. Great customer service and delivery.
13 September 2024
Unprompted review
Reply from Dermacare Direct Ltd
Hi Serge,
Thank you so much for taking the time to write a review for us.
It is great to receive feedback from our customers to help us to improve our services.
Kind regards,
Julie (Customer Services Manager)
Great products that really work!
Great products that really work!
Service very professional whilst being friendly and attentive to my needs.
Would definitely recommend!
15 August 2024
Unprompted review
Reply from Dermacare Direct Ltd
Hi Jonathan,
Thank you for taking the time to write a review for us.
Glad you are happy with the service you receive from us.
Kind regards,
Julie (Customer Services Manager)
Great experience!
Easy, trusted and quick! I’m thrilled to have found a trusted supplier of Eminence Organic Skin Care. I’ve recently moved to the UK from America and was looking for a retailer who carried it. Thank you. ♥️
19 August 2024
Unprompted review
Reply from Dermacare Direct Ltd
Hi
Thank you for leaving your review.
It is always a pleasure to receive this feedback from our Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries regarding the Eminence Organic range you are using please don't hesitate to contact us and we will be happy to assist.
Take care & enjoy the rest of your day.
Kind regards
Dermacare
Brilliant Company all items have…
Brilliant Company all items have detailed descriptions which help you chose the right product best for you. Plus ordering is easy and delivery is fast. Have already recommended Dermacare to friends.
8 August 2024
Unprompted review
Reply from Dermacare Direct Ltd
Hi
Thank you for taking the time to review us. This is great to hear. I will pass your comments onto the team.
We look forward to continuing this good service to you and your friends with future orders.
Take care and have a good rest of your day.
Kind regards
Dermacare
Products themselves are amazing
Products themselves are amazing, easy to use and work wonders. Ordering was very easy and delivery was super fast. Customer services were very helpful and easy to contact.
1 August 2024
Unprompted review
Reply from Dermacare Direct Ltd
Hi
Thank you for your kind review.
Glad to hear you are happy with the products and service we provide. There are not many companies these days should you require help or advice that you can call and speak to a human being!
We look forward to future orders from you.
Take care and enjoy your evening!
Kind regards
Dermacare
Reply from Dermacare Direct Ltd
Hi
Thank you. That is good to hear. I will pass your positive comments onto the team.
Take care & have a good rest of your day!
Kind regards
Dermacare
I always use this company for certain…
I always use this company for certain more specialised skin products. Their pricing is competitive and can sometimes get free samples. Delivery is always prompt
15 July 2024
Unprompted review
Reply from Dermacare Direct Ltd
Hi
Thank you for taking the time to review us.
We are glad you are happy with the service we are providing to you and the prompt delivery time. We look forward to continuing to supply you with your skin products and samples. You will be pleased to hear we are registered stockists for all the brands we sell so you can be sure you are buying the genuine products.
Take care and enjoy the rest of your day!
Kind regards
Dermacare
Reply from Dermacare Direct Ltd
Thank you for taking the time to post your review. We are always happy to help.
Dermacare
Good products and no problems with…
Good products and no problems with delivery.
10 July 2024
Unprompted review
Reply from Dermacare Direct Ltd
Thank you for taking the time to post your review. We are glad our service met your expectations.
Dermacare
Excellent!
Dermacare offer excellent advice on which products to buy. They send orders promptly and reliably and someone always answers the phone if you call. All in all a great company to deal with.
10 July 2024
Reply from Dermacare Direct Ltd
Hi Janet, Thank you so much for taking the time to post this positive review. It is so lovely to hear from our regular customers that they are pleased with the products we sell, the service we provide and always being on the end of a phone should they need help with anything.
Kind regards
Julie
Customer Service Manager
Excellent Customer Service
This is my first time ordering from Dermacare and the item was posted quickly with tracking. The Post delivery man left parcels for me and the tracking for my Dermacare item showed it had been delivered but I hadn’t received it. I contacted Dermacare and Julie,Customer Services Manager, responded almost immediately and contacted the Post Office on my behalf. The Post Delivery man came back with my parcel. I was very impressed by Julie’s level of support and I’m happy with my product too.
26 June 2024
Unprompted review
Reply from Dermacare Direct Ltd
Thank you so much for taking the time to review our service. We are happy to help.
Not happy at all!!
Not happy at all!!! Another scan as far as I’m concerned. Thought I was ordering one set of eye patches, now I’m continuing to pay monthly unbenounced to me!!! I live on disability and never would have agreed to this!!! You have to pay in American funds to shop back for a refund!!! Nope. 👎
12 March 2024
Unprompted review
Reply from Dermacare Direct Ltd
Please remove this and write the review about the actual company of your experience.
You are not a customer of Dermacare Direct. You have failed to identify any order with Dermacare or respond to our queries.
We not not have any monthly payment options so this cannot be your experience with Dermacare.
We have no idea what you are talikng about 'American funds'.
When we find out who you are, our legal team will be contacting you. So please remove this false, libelous and defamatory review.
Parcel Lost? Money gone!!!
If your parcel is lost, forget about it!!!!
Ordered 20 days ago, the parcel is lost and of course they don't care. There is no refund neither they resent the order. I mentioned it is URGENT
it is pharmaceutical product not clothe...
Very disappointed
Avoid!!!!
10 April 2024
Unprompted review
Reply from Dermacare Direct Ltd
Tracking information is emailed when all our orders are shipped so customers can follow their parcel to delivery. We were contacted on 18/04/24 and provided all tracking information to you. The parcel tracking showed that delivery had been attempted on 10/04/24 but you were not in so the parcel was taken to a local post office. We provided you with a Post office location point to collect the parcel. If we resend, it will be another 1-2 weeks before delivery so it makes more sense to locate the parcel already in Cyprus. We have kept you up to date with action being taken by the Postal Service, but have been met with abusive language and aggression from you which we will not tolerate when we are trying to help you.
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