Aroundhome Reviews 

6,659
TrustScore 4.5 out of 5

4.3

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Company details

  1. Price Comparison Site
  2. Handyman

Written by the company

Bei Aroundhome finden Hauseigentümer:innen schnell und unkompliziert die passenden Dienstleister für jedes Projekt – egal ob Renovierung, Sanierung oder Umbau! Als führende Plattform unterstützt Aroundhome bei der Planung und Umsetzung größerer Hausprojekte – von neuen Fenstern bis zur Solaranlage, von der Küche bis zum Treppenlift. Durch umfassende Informationen, bedürfnisorientierte Beratung und die Vermittlung passender Fachfirmen können Hauseigentümer:innen fundierte Entscheidungen treffen und ihre Projekte stressfrei sowie erfolgreich realisieren. Ein Haus ist mehr als vier Wände und ein Dach. Es ist Heimat und Lebensprojekt – ein Ort zum Wohlfühlen, der aber auch Verantwortung, Unsicherheiten, Kosten und Zeitaufwand mit sich bringt. Es gibt immer etwas zu tun: Hier etwas reparieren, dort modernisieren oder umfangreich erneuern. Doch wie gehen Hauseigentümer:innen am besten vor? Wie groß wird das Projekt tatsächlich? Welche Stolpersteine können auftreten? Welche Fördermöglichkeiten gibt es? Und vor allem: Welche Fachfirmen sind vertrauenswürdig? Täglich hilft Aroundhome tausenden Hauseigentümer:innen, die passende Fachfirma zu finden und ihr Hausprojekt erfolgreich umzusetzen. So entsteht aus einer Immobilie ein schönes, zukunftsorientiertes Zuhause mit nachhaltigem Wert.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.3

All reviews

(6,659)

641 reviews in the last 12 months

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Rated 1 out of 5 stars

Last year we inquired if we would get…

Last year we inquired if we would get someone to do our wooden floor 50m². By December Around home provided us with a company called Carpav construction managed by Nicolas Cardia. He come to see the project in beginning of December 2025, then requested for a deposit which we paid him, upto to today 30 April 2026 the Contractor never showed up. We have been communicating to him but he disrespect us as his clients, refused to refund or work, we contacted Aroundhome but never got helped and this company still works under them. So much disappointed. Terrible experience ever.

Letztes Jahr fragten wir an, ob jemand unseren 50 m² großen Holzboden verlegen könnte. Im Dezember empfahl uns Around Home die Firma Carpav Construction unter der Leitung von Nicolas Cardia. Dieser besichtigte das Projekt Anfang Dezember 2025 und verlangte eine Anzahlung, die wir auch leisteten. Bis heute, dem 30. April 2026, ist der Handwerker jedoch nicht erschienen. Wir haben versucht, ihn zu erreichen, aber er behandelt uns als seine Kunden respektlos, weigert sich, die Anzahlung zurückzuerstatten oder die Arbeiten auszuführen. Wir kontaktierten Around Home, erhielten aber keine Hilfe, und diese Firma arbeitet weiterhin unter deren Dach. Wir sind sehr enttäuscht.

9 December 2025
Unprompted review
Aroundhome logo

Reply from Aroundhome

Liebe Frau Nathuu,

vielen Dank für Ihre Rückmeldung. Es tut uns sehr leid zu hören, dass es bei Ihrem Projekt zu erheblichen Schwierigkeiten gekommen ist und die vereinbarten Leistungen nicht erbracht wurden. Wir verstehen Ihre Enttäuschung und nehmen Ihre Schilderung sehr ernst.

Wir werden den Vorgang intern prüfen und den genannten Anbieter entsprechend bewerten. Hinweise dieser Art sind für uns wichtig, um die Qualität unseres Netzwerks kontinuierlich zu sichern.

Ihr Aroundhome-Team

Rated 3 out of 5 stars

when I was in germany then I used thier…

when I was in germany then I used thier service and It was good

16 October 2025
Unprompted review
Aroundhome logo

Reply from Aroundhome

Hello Sam John,

Thank you for your review. We would appreciate if you could let us know what you think we could improve. Your feedback is very important to us in order to continuously optimize our service. Please do not hesitate to contact us directly—we are always open to constructive feedback.

Your Aroundhome-Team

Rated 1 out of 5 stars

English name of the company

English name of the company, but no possibility of communicating in English.

18 April 2024
Unprompted review
Aroundhome logo

Reply from Aroundhome

Lieber Herr Wojciechowski,

es tut uns leid, dass wir Ihnen nicht auf englisch weiterhelfen können. Wir vermitteln unseren Fachpartnern nur Anfragen, bei den die Kunden deutsch sprechen.

Wenn Sie jemanden haben, der für Sie übersetzen kann, unterstützen wir Sie gern bei Ihrem Projekt.

Ihr Aroundhome-Team

Rated 5 out of 5 stars

quality

reply was quick and the company is reliable

6 May 2023
Unprompted review
Aroundhome logo

Reply from Aroundhome

Dear xiaoyan cao,

thank you very much for your positive feedback!

Your Aroundhome-Team

Rated 1 out of 5 stars

Poor service

Sent me an SMS with a date and time for a consultation at a shop, including the shop's phone number. When I arrived there, nothing had been booked, and the phone number - 12345678 - of course didn't work.

10 July 2021
Unprompted review
Rated 5 out of 5 stars

Buying an electric sun shade Markisse

I was looking for 3 offers and found Aroundhome after a Google search. The communications, telephone support were good and helpful. Aroundhome found a local very competent partner who came to to our home and after a review we were convinced and ordered.

24 June 2020
Unprompted review
Rated 1 out of 5 stars

I have just received a call from this…

I have just received a call from this company and found their conduct absolutely disgraceful!
I was researching an upcoming bathroom renovation and wanted to know if a mobility bath would be an option to look into. I therefore filled in a form to get a quote or some further idea of the pricing of such products.
The 'Customer Service' agent called and asked for some more information so she could recommend some companies in my area to me. After asking a couple of questions, once I answered that the renovation would likely be in the next year, she then refused to provide any further details. I asked why this was, and she replied that the plans were too far out. I replied fine, let's say it was in the next 3 months then and explained that I want to get an idea of what the products cost to incorporate it (or not) into my plans, explaining that and that e.g £500 vs £5000 is a big difference so I needed to get some kind of an idea. She refused.
I then asked why, when she is promoting a product and is supposed to be customer services, apart from the fact that she called me, was she now refusing information? It's ridiculous. She kept repeating that she could not tell me these things over the phone, I advised that is not what I am asking for, I am asking for what she initially advised and offered, which was that she will get a couple of companies to give me quotes - that is what I am asking for! And the reason for my query anyway is to replace an existing 1500mm standard bath. She said it's of no help to me if she says the products range from anywhere from a few hundred to £10,000, I advised that actually that was helpful and it was not for her to deicide what it was that I wanted or was helpful when I was the customer and telling her exactly what I wanted, but she was refusing to provide it.
The whole call was completely ludicrous and a waste of my time, when someone enquires about a product, they want information regarding that product, including pricing. They do not want a 'customer service' person vetoing their query and withholding information, refusing to even put them in touch with the companies that can provide that information. She was completely incompetent and more like a secret service agent that customer service agent. I wanted very simple information, which she refused to provide on multiple fronts.
I would never consider using your company anyway after this experience - it says a lot about you and how you treat your customers - unacceptable.

14 June 2019
Unprompted review
Rated 1 out of 5 stars

NOT RECOMMENDED AS A MOBILITY BATHING COMPANY AGENT

I went through this company to find a ‘mobility Bathing’ company - the company they recommended did a terrible job - when I emailed Kauferportal to report this and ask for advise - they completely ignored me!!! Not happy at all and I DO NOT RECOMMEND ANYBODY TO USE THIS COMPANY!!!

13 October 2018
Unprompted review
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